I do not understand using something other than a password to sign in to Hotmail


Judy in Texas

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Windows 11
I don't have any passkeys yet. I sign in to one of my Windows 11 computers with a PIN (my system 2, the HP Desktop). System 1, (the secondhand Surface from eBay) came set up with no sign in (just click that box) and I left it that way. When I need to be signed in to Windows to do something on that one I sign in to my email., using its password.

I am now getting prompted by Windows to sign in to hotmail with a PIN, although this is somehow a passkey. I do not understand this at all. From just reading about it, I think I understand that a passkey can be either a code that looks like a PIN or a face or a fingerprint, but in any case is tied to a specific device. I do not want my hotmail tied to a specific device. My system 2 has no camera or fingerprint reader. System 1 had a camera but no fingerprint reader.

I have a lot of history in my hotmail accounts and do not want to lose this trying to change my sign in method without understanding what I am doing.

I do not intend to carry around a yubikey or other device to sign in with.

BTW, if a passkey involves being on the internet I am done for, because our internet is often down. In that instance can still use the locally installed Microsoft Office.

Can someone just walk me through it?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface 7
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Z G9
    CPU
    Intel
    Memory
    32G
    Graphics card(s)
    Nvidia
please try
settings > accounts > >email and accounts

click on 'add account'
and add your hotmail account details there
you can do this on both systems, then see if all is well.

best of luck, Steve ..
 

My Computers

System One System Two

  • OS
    Debian 13 Trixie .. Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
Your Hotmail sign-in is also your Microsoft account sign-in. Using a PIN or passkey are just different ways to sign-in. Any of them will work, it is just up to you. You can sign-in to your Hotmail (Outlook) account from any Windows device, even one that you don't use or own (I do on my wife's PC on occasion, even though I didn't set up an account on it).
You can go passwordless on your Microsoft account, which entails using the Microsoft authenticator app on a smartphone. I set up a passkey for mine and stored it in my password manager. Same passkey works on my PC and laptop.
Sign in to your Microsoft account online and under Security, you will be able to set up to 10 different ways to sign in. A passkey would be just one of them.
For those times when your internet is down, signing to your account using Windows Hello with a PIN (which it sounds like you are doing on your HP desktop) will still work. On your Surface sign in using your email and password then go to Settings>Accounts>Sign-in Options>PIN (Windows Hello) and set a PIN on it.
Adding to the ways to sign in won't negate other methods unless you specifically do so.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro Version 24H2 OS build 26100.6725
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell XPS 8960
    CPU
    13th Gen Intel Core i7-13700 2.10 GHz
    Memory
    32 GB
    Graphics Card(s)
    Intel UHD Graphics 770 / NVIDIA GeForce RTX 3060
    Monitor(s) Displays
    Dell S2421H / Dell SE2222H
    Screen Resolution
    1920x1080
    Hard Drives
    C: Crucial CT1000P5PSSD8
    D: Seagate ST2000DM008
    E: Seagate ST4000DX005
    Keyboard
    Logitech K650
    Mouse
    Logitech M650L
    Internet Speed
    200 Mbps
    Browser
    Firefox/Edge
    Antivirus
    Windows Security
  • Operating System
    Windows 11 Pro 23H2 Build 22631.4541
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3880
    CPU
    10th Gen Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz
    Memory
    24 GB
    Monitor(s) Displays
    Dell S2421H
    Screen Resolution
    1920x1080
    Hard Drives
    C:\ - Crucial 1 TB NVME SSD
I would like to add that you can still use the Outlook email app even if you use a local account on your computer.

I use a local Windows 11 account. However, I still use my Microsoft account for other things such as email.

In the Outlook app I have two email accounts
  • Account #1: Shows email from my Outlook.com account. Login is my Microsoft account
  • Account #2: Shows email from my Gmail.com account. Login is my Google account.
I can have both accounts active at one time so can alternate looking at the email from each one.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
Your Hotmail sign-in is also your Microsoft account sign-in. Using a PIN or passkey are just different ways to sign-in. Any of them will work, it is just up to you. You can sign-in to your Hotmail (Outlook) account from any Windows device, even one that you don't use or own (I do on my wife's PC on occasion, even though I didn't set up an account on it).
You can go passwordless on your Microsoft account, which entails using the Microsoft authenticator app on a smartphone. I set up a passkey for mine and stored it in my password manager. Same passkey works on my PC and laptop.
Sign in to your Microsoft account online and under Security, you will be able to set up to 10 different ways to sign in. A passkey would be just one of them.
For those times when your internet is down, signing to your account using Windows Hello with a PIN (which it sounds like you are doing on your HP desktop) will still work. On your Surface sign in using your email and password then go to Settings>Accounts>Sign-in Options>PIN (Windows Hello) and set a PIN on it.
Adding to the ways to sign in won't negate other methods unless you specifically do so.

I understand the first paragraph. After that I get confused. If I set up Hotmail to sign in with the PIN I use to sign in with my desktop, isn't the PIN tied to the desktop? I cannot, for example, sign in to my Windows 10 computer, to which I sign it with it's own PIN, and then sign in to Hotmail with the PIN that is tied to the desktop. That would mean that the PIN could be used to sign in to Hotmail on any computer, which means it is essentially a 4 character password.

If the whole objective is to get away from passwords, am I not as insecure as ever if I follow your advice and add multiple ways to sign in, leaving one of them as a password?

I have no intention of using an app on my smartphone as well as my computer to sign in to my email. That would involve many agents on my phone: Samsung, Google/Android, and Microsoft. Samsung is so involved with updating OneUI and inserting AI into its operations that often the phone doesn't perform basic functions (twice it has reset my side button from "turn off" to Bixby). At present I do use two-factor authentication for all sites involving money.

Now let's talk about passkeys.

I really get lost when advice turns to having passkeys inside password managers (which are to be accessed with a complex password? did I miss something more secure?), PINs stored in passkeys, etc.

O.K., so, as I understand it, Microsoft wants us to go to passkeys because they are more secure. If I tell MS to sign in to Hotmail with the PIN I use to sign in to, for example, my desktop:

1) does that mean that by signing in to my computer I am also signed in to my email accounts, Use as Administrator, and everything else?
2) then how do I sign in from my laptop (after giving it a PIN,) or some other computer?
3) if I do not then delete the former password as a sign in option. isn't that still out there in the wild to be hacked? And what do I use to sign in to say, my hotmail account while on neighbor's computer to show her an email?

I meant this to be a simple question about how to comply with Microsoft's instructions to use a passkey to sign in to hotmail, given that it has no camera or fingerprint reader. And to use whatever replaces the password to sign in to that hotmail account, on any device.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface 7
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Z G9
    CPU
    Intel
    Memory
    32G
    Graphics card(s)
    Nvidia
There is a lot going on with passkeys, but 90% of it isn't visible to the user. You very likely set one up without realizing it. That's ok if you have a username/password that will still work as a form of auth.

When a Windows device is a passkey a few things happen at a high level. An exchange happens between a service (hotmail and your device (the passkey) in which a key pair is created. The private key never leaves your computer and is stored in the TPM (aka your windows device), but the public key is shared with the service. When you attempt to auth with a passkey you are challenged by Windows with a moderm auth factor such as a pin, bio or face, this in turn unlocks access to the private key. A challenge is generated, encrypted with that private key and sent to the service. The service already knows what the decrypted challenge should be. It will decrypt that challenge with the public key and compare the challenge. If it matches you are authorized.
 

My Computer

System One

  • OS
    Linux Mint
    Computer type
    Laptop
    Manufacturer/Model
    System76 Lemur Pro
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