I have an Edge sound problem in Windows 11 Pro


Local time
11:48 PM
Posts
5
OS
Windows 11 Pro
I suddenly have no sound in Edge 11, have checked all boxes that should be checked and have reset. Nothing has fixed the problem. Other than Edge all media sources/devices work fine.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 7940HS 8 cores/16 threads64GBAMD Radeon 780M (2800GHz)
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Minisforum UM790 Pro
CPU
AMD Ryzen 9 7940HS 8 cores/16 threads
Motherboard
Samsung
Memory
64GB
Graphics Card(s)
AMD Radeon 780M (2800GHz)
Sound Card
Samsung HD
Monitor(s) Displays
43" Samsung Curved Screen TV (soon to be a 65" Samsung Curved Screen
Screen Resolution
4k UHD
Hard Drives
2TB Samsung 980 Pro SSD
PSU
DC 19V adapter
Case
? Minicomputer
Cooling
Liquid Metal (manufacturer's trademark, but my computer stays cool inside and out to the touch)
Keyboard
BlueFinger
Mouse
BlueFinger
Internet Speed
255GHz/s
Browser
Edge 11
Antivirus
Microsoft Defender
Welcome to the forum. Is this what you did?

If no sound in Edge, test your sound to make sure speakers are receiving sound.
Settings>system>sound
Under "Choose where to play sound' make sure speakers are selected. Check that volume level is turned up and that sound is not muted (an X over the little speaker icon to the left of volume.) If it has an X over it, it means sound is muted. Click the icon to unmute the sound.
Click arrow to the right of speakers.
You should be on Settings>system>sound>properties page. Click the TEST button.This will verify that your speakers are receiving sound.

If that doesn't help, run the sound troubleshooter. Settings>System>Troubleshoot>Other troubleshooters>Audio

Also when viewing a video, make sure the sound is not muted in the panel of the video.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I have done ALL that before I tried this forum. JFYI I've been using computers long before Bill Gates was even born, not to mention, before I retired, I was writing programs. To reiterate my problem: All media soueces and devices are working fine still. The only problems is that sound SUDDENLY stopped working in Edge mid-listening to something and after 2 days of troubleshooting, I have found no problems with anything - there just is no sound coming from Edge.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 7940HS 8 cores/16 threads64GBAMD Radeon 780M (2800GHz)
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Minisforum UM790 Pro
CPU
AMD Ryzen 9 7940HS 8 cores/16 threads
Motherboard
Samsung
Memory
64GB
Graphics Card(s)
AMD Radeon 780M (2800GHz)
Sound Card
Samsung HD
Monitor(s) Displays
43" Samsung Curved Screen TV (soon to be a 65" Samsung Curved Screen
Screen Resolution
4k UHD
Hard Drives
2TB Samsung 980 Pro SSD
PSU
DC 19V adapter
Case
? Minicomputer
Cooling
Liquid Metal (manufacturer's trademark, but my computer stays cool inside and out to the touch)
Keyboard
BlueFinger
Mouse
BlueFinger
Internet Speed
255GHz/s
Browser
Edge 11
Antivirus
Microsoft Defender

Reinstall the Edge Browser in Windows 10 and Windows 11 Without Losing Data​


Download Edge: Download Microsoft Edge
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
I re-downloaded and re-installed Edge. Did nothing to fix the "no sound" problem.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 7940HS 8 cores/16 threads64GBAMD Radeon 780M (2800GHz)
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Minisforum UM790 Pro
CPU
AMD Ryzen 9 7940HS 8 cores/16 threads
Motherboard
Samsung
Memory
64GB
Graphics Card(s)
AMD Radeon 780M (2800GHz)
Sound Card
Samsung HD
Monitor(s) Displays
43" Samsung Curved Screen TV (soon to be a 65" Samsung Curved Screen
Screen Resolution
4k UHD
Hard Drives
2TB Samsung 980 Pro SSD
PSU
DC 19V adapter
Case
? Minicomputer
Cooling
Liquid Metal (manufacturer's trademark, but my computer stays cool inside and out to the touch)
Keyboard
BlueFinger
Mouse
BlueFinger
Internet Speed
255GHz/s
Browser
Edge 11
Antivirus
Microsoft Defender
How about uninstalling and reinstalling sound device driver, maybe that will help.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
I did everything. Nothing worked. So, I downloaded Google Chrome. Audio works fine on it.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 7940HS 8 cores/16 threads64GBAMD Radeon 780M (2800GHz)
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Minisforum UM790 Pro
CPU
AMD Ryzen 9 7940HS 8 cores/16 threads
Motherboard
Samsung
Memory
64GB
Graphics Card(s)
AMD Radeon 780M (2800GHz)
Sound Card
Samsung HD
Monitor(s) Displays
43" Samsung Curved Screen TV (soon to be a 65" Samsung Curved Screen
Screen Resolution
4k UHD
Hard Drives
2TB Samsung 980 Pro SSD
PSU
DC 19V adapter
Case
? Minicomputer
Cooling
Liquid Metal (manufacturer's trademark, but my computer stays cool inside and out to the touch)
Keyboard
BlueFinger
Mouse
BlueFinger
Internet Speed
255GHz/s
Browser
Edge 11
Antivirus
Microsoft Defender
Running system file checker can't hurt but with your experience you've probably already done that.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
So, I downloaded Google Chrome
You might also try Firefox or Opera.



You've done all kinds of tests but, you haven't tried a System Restore or have I missed it.
Those little restore points have saved me quite a few times.
 

My Computers My Computers

  • At a glance

    windows 11 22631.5039Core i9 12th gen 12900HK 2.9 MHz (overcloked:...32 Gigs DDR5-4800nVidia RTX 3070 Ti / 8 Gigs DDR6
    OS
    windows 11 22631.5039
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz (overcloked: 3890.48)
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Steelsries Arena 7- Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • At a glance

    Windows 10 22H2Intel Core i7 7820HK 2.9 Ghz16 Gigs DDR4 2400 MhznVidia 1070 8GB RAM
    Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Keyboard
    Steelseries
    Mouse
    Logitech G903 Lightspeed
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
When I looked into system restore, it said that in windows 11 it was not turned "on" by default, however, I use the Pro version not the Home version which can be quite different and mine came "on" by default. However, the first restore point it set automatically was a couple of hours or so after I had the problem, so it didn't work for me. But thanks.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 7940HS 8 cores/16 threads64GBAMD Radeon 780M (2800GHz)
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Minisforum UM790 Pro
CPU
AMD Ryzen 9 7940HS 8 cores/16 threads
Motherboard
Samsung
Memory
64GB
Graphics Card(s)
AMD Radeon 780M (2800GHz)
Sound Card
Samsung HD
Monitor(s) Displays
43" Samsung Curved Screen TV (soon to be a 65" Samsung Curved Screen
Screen Resolution
4k UHD
Hard Drives
2TB Samsung 980 Pro SSD
PSU
DC 19V adapter
Case
? Minicomputer
Cooling
Liquid Metal (manufacturer's trademark, but my computer stays cool inside and out to the touch)
Keyboard
BlueFinger
Mouse
BlueFinger
Internet Speed
255GHz/s
Browser
Edge 11
Antivirus
Microsoft Defender

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