Impossible to activate Windows after clean install


JohnnyGui

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Windows Pro 11 22H2 Build 22621.1992
Hello,

I had Windows 11 Pro digitally activated and linked to my MS account on my PC before doing a clean install. After the clean install it gives me a 0x803FA067 error when I try to activate it.
I bought a Windows 8 Pro Retail key way back and got the free upgrade all up to Windows 11 Pro which activated fine on my previous and current PC (did a license transfer).

I tried the following using Troubleshooter:
  1. Activated the license back on my previous PC again (went fine) in order to do a license transfer again. But choosing "I recently changed my hardware" doesn't work. It shows my registered previous and current PC on my MS account but says the following about them: "Unsupported version. These devices were registered with a version of Windows 10 that does not support this feature"

  2. Entering the Windows 8 Retail key: "We can't activate Windows on this device because you don't have a valid digital license. If you think you have a valid license or code, select the Troubleshooter

  3. Calling MS support: An answering machine directs me help.microsoft website and hangs up.

I'm at a loss. What do I do?
 

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
I had Windows 11 Pro digitally activated
Repeat the clean install procedure, skip the stage of entering a Product key then just go online and let it try to activate without doing any of the other actions you listed.
- unless you have changed hardware but you do not mention having done that.

Just wait and it should reactivate after only a short time.
You can force it to try straightaway using this command -
But don't mess about trying to enter any Product key at all - it's not needed and can mess up the re-activation attempt.


Denis
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Repeat the clean install procedure, skip the stage of entering a Product key then just go online and let it try to activate without doing any of the other actions you listed.
- unless you have changed hardware but you do not mention having done that.

Just wait and it should reactivate after only a short time.
You can force it to try straightaway using this command -
Force online activation attempt - NavyLCDR post #14 - ElevenForum


Denis

Thanks, I will try these. Two questions though.

1. I tried the command prompt first, it gave the error 0x803F7001 and that I should run the command "slui.exe 0x2a 0x803F7001" on a computer to show the error text. Putting this line in the command prompt just says an error occurred and that it can't find a detailed error description along with more codes:
Unkown facilitycode 0x3F (63L)
Facility error: 0x7001 (28673L)


2. I now have 3 devices on my MS account because I tried to redo the license transfer.
- 1st device is my previous PC where Windows 11 is currently digitally activated on.
- 2nd device is my current PC before the clean install (Windows 11 was activated on that)
- 3rd device is my current PC after the clean install which I'm having issues activating Windows on

Which one should I delete before repeating the clean install? I'm afraid to delete all of them and not be able to activate Windows 11 through the "recent hardware change" method if the repeated clean install still fails to activate Windows.
 

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
Last edited:

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
If you're upgrading from the same version, your key should be the one in your Microsoft account.

The one that's digitally stored online. You don't need to activate it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook G2
    CPU
    Intel® Core i7 5500u
    Motherboard
    HP
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Family Graphics AMD Firepro 4150M
    Sound Card
    Realtek High Audio
    Hard Drives
    1 TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Zone Alarm Free Antivirus/Zone Alarm Free Firewall NEXT GEN
  • Operating System
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook G4
    CPU
    Xeon 1535m v6
    Motherboard
    HP
    Memory
    32 GB
    Graphics card(s)
    AMD Quadro Pro 4100
    Sound Card
    Bang and Olufson Audio
    Hard Drives
    1TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Zone Alarm Free Antivirus/Zone Alarm Free Firewall NEXT GEN
Johnny,

You do not need any key at all.
Re-activation is required but the computer will handle that without any help from you when you go online.


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Johnny,

You do not need any key at all.
Re-activation is required but the computer will handle that without any help from you when you go online.


Denis

Just did a clean install again, no avail. This time the activation error is 0xC004F213. Trying it via the "recent hardware change" method shows the two devices on my MS account but again stays the following: "Unsupported version. These devices were registered with a version of Windows 10 that does not support this feature".

They were running Windows 11 so I don't know why it says Windows 10.

I'm just stumped why a clean install of the very same PC made it revoke my license.
 
Last edited:

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
What has changed between originally activating your Windows and now?
- hardware change?
- Home/Pro/etc change?


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
What has changed between originally activating your Windows and now?
- hardware change?
- Home/Pro/etc change?


Denis

1. I had an PC with a bought Retail version of Windows 8 Pro. I upgraded it freely to Windows 10 Pro as a digital license.
2. Then I got another PC on which I was able to transfer the freely upgraded Windows 10 Pro license. Later I upgraded that PC freely to a Windows 11 Pro license
3. After that I bought my current PC in February 2023 and transferred the Windows 11 Pro license. I recall it was a bit of a hassle because it gave errors but eventually it worked. However, every time when updating graphics drivers or BIOS, I had to reactivate the license via the "recently changed hardware" method.

Now after clean installing this current PC I am not able to activate it anymore.
 

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
Sounds to me you don't have a digital license for current PC linked to your account.

You have somehow tricked Windows into thinking it's activated although it really isn't...or something else went wrong. Windows should not ask to reactivate if you update drivers...
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
After that I bought my current PC in February 2023 and transferred the Windows 11 Pro license. I recall it was a bit of a hassle because it gave errors but eventually it worked. However, every time when updating graphics drivers or BIOS, I had to reactivate the license via the "recently changed hardware" method.
Now after clean installing this current PC I am not able to activate it anymore.

I'm sorry, I have no suggestions.
I do not understand why activation gave you problems after graphics & Bios updates.

... eventually it worked ...
I suppose the problem is related to that "eventually".


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 23H2 Build 22631.3447
Sounds to me you don't have a digital license for current PC linked to your account.

You have somehow tricked Windows into thinking it's activated although it really isn't...or something else went wrong. Windows should not ask to reactivate if you update drivers...

Yeah, I have no idea how I tricked it though. I think I remember deleting a certain previous PC device from my MS account before I was able to activate my current PC when I bought in February 2023.
 

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
Sounds to me you don't have a digital license for current PC linked to your account.

You have somehow tricked Windows into thinking it's activated although it really isn't...or something else went wrong. Windows should not ask to reactivate if you update drivers...
Agree 100%

Whatever other problems I've ever had with any version of Windows activation has never been one of them.

Cheers
jimbo
 

My Computer

System One

  • OS
    Windows XP,7,10,11 Linux Arch Linux
    Computer type
    PC/Desktop
    CPU
    2 X Intel i7
I had a long thread which I linked to in my previous post, when I lost activation for my main machine and backup machine.

Managed to reativate main machine but backup machine activation has gone and I dont know why.

There are sporadic reports of problems like this for the free upgrade activations.

You could save yourself a lot of time buy a win10 pro license for a few bucks, win10 license works for win11.Plenty of places do them for 10 bucks or less.
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
I had a long thread which I linked to in my previous post, when I lost activation for my main machine and backup machine.

Managed to reativate main machine but backup machine activation has gone and I dont know why.

There are sporadic reports of problems like this for the free upgrade activations.

You could save yourself a lot of time buy a win10 pro license for a few bucks, win10 license works for win11.Plenty of places do them for 10 bucks or less.

Got a Retail version (verified through command prompt), received a license code and this activated Windows.
But how can I link this new license to my MS account? I'm already logged in on the PC but the Activation info is still showing only "Windows is activated". Shouldn't it also say that the license is tied to my MS account? I can see the PC on my MS account page.
 

My Computer

System One

  • OS
    Windows Pro 11 22H2 Build 22621.1992
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    i5-12600K
    Motherboard
    Gigabyte Z690 UD DDR4
    Memory
    Transcend 16GB
    Graphics Card(s)
    Zotac 4070Ti Trinity
    Sound Card
    Internal: Realtek® ALC892 codec
    Monitor(s) Displays
    Asus VZ239-H
    Screen Resolution
    1080p
    Hard Drives
    Kingston 500GB nVME
    Case
    Fractal Focus 2 RGB White
    Cooling
    Xilence LQ240PRO Watercooling
    Browser
    Edge Chromium
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