Inconsistent Phone Link app behavior


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vett93

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Some of my online accounts require two factor authentication. They usually send authentication code via text messages. With Phone Link app, it sometimes enable me to copy and paste the code from their pop-up messages. But about half of the time, it does not enable one to copy the code in the text messages. Is there a way to make it consistent?
 

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Is it random, or can codes for one account always be copied and codes from another account always not be copied?
 

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It is random. For the same account, I noticed inconsistent behavior.
 

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    Windows 11 ProIntel i9-13900K64GB DDR5-56004090
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    Windows 11 Pro
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    Intel i9-13900K
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    MSI Pro Z690-A WiFi DDR5
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    BenQ PD3200U
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    4K
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    2TB SSD, 4TB SSD
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    Corsair 1000W 80+ Gold
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    water cooled CPU and air cooled GPU
    Internet Speed
    600 Mbps down and 100 Mbps up
    Antivirus
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  • At a glance

    Windows 11 ProIntel i9-13900H64GBNvidia 4070 mobile
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M16
    CPU
    Intel i9-13900H
    Memory
    64GB
    Graphics card(s)
    Nvidia 4070 mobile
    Hard Drives
    1TB SSD
OK, that rules out account specificity.

Are you viewing any of these on your actual cell at all when the notifications come in?

I'm asking because this was the primary reason I stopped using Phone Link - it made it useless for me when this occurred, but I never tried to troubleshoot it.

Maybe now that you've brought it up we can troubleshoot together and hopefully figure it out.
 

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  • At a glance

    Windows 11 23H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
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    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
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    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
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    Defender + MB 5 Beta

  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
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    Graphics card(s)
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    Intel(R) HD Graphics 520 + RealTek Audio
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    Screen Resolution
    1920 * 1080
    Hard Drives
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    Dell
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    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
johnlgalt said:
OK, that rules out account specificity.

Are you viewing any of these on your actual cell at all when the notifications come in?

I'm asking because this was the primary reason I stopped using Phone Link - it made it useless for me when this occurred, but I never tried to troubleshoot it.

Maybe now that you've brought it up we can troubleshoot together and hopefully figure it out.
Click to expand...

No, I was not using my cell phone when the notifications come in.
 

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  • At a glance

    Windows 11 ProIntel i9-13900K64GB DDR5-56004090
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Corsair Vengeance i7400
    CPU
    Intel i9-13900K
    Motherboard
    MSI Pro Z690-A WiFi DDR5
    Memory
    64GB DDR5-5600
    Graphics Card(s)
    4090
    Monitor(s) Displays
    BenQ PD3200U
    Screen Resolution
    4K
    Hard Drives
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    PSU
    Corsair 1000W 80+ Gold
    Cooling
    water cooled CPU and air cooled GPU
    Internet Speed
    600 Mbps down and 100 Mbps up
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 ProIntel i9-13900H64GBNvidia 4070 mobile
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M16
    CPU
    Intel i9-13900H
    Memory
    64GB
    Graphics card(s)
    Nvidia 4070 mobile
    Hard Drives
    1TB SSD
vett93 said:
Some of my online accounts require two factor authentication. They usually send authentication code via text messages. With Phone Link app, it sometimes enable me to copy and paste the code from their pop-up messages. But about half of the time, it does not enable one to copy the code in the text messages. Is there a way to make it consistent?
Click to expand...
I don't understand your problem. I never depend upon any pop-ups. I just open Phone Link and copy the code in the message there. This way has always worked for me.
 

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    OS
    Windows 11 Pro 25H2 (26200.6901)
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    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
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    ASUS ROG Strix B550-F Gaming WiFi II
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MisterEd said:
I don't understand your problem. I never depend upon any pop-ups. I just open Phone Link and copy the code in the message there. This way has always worked for me.
Click to expand...

This is related to Windows' notification function. When you get a message, you can get a notification pop-up. On some of these notification pop-ups, it will show a copy button that enables you to copy the code without opening up the Phone Link app. On other notification pop-ups, they don't have such button, and so one has to open up the Phone Link app to copy the content.

Hope this is clearer.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProIntel i9-13900K64GB DDR5-56004090
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Corsair Vengeance i7400
    CPU
    Intel i9-13900K
    Motherboard
    MSI Pro Z690-A WiFi DDR5
    Memory
    64GB DDR5-5600
    Graphics Card(s)
    4090
    Monitor(s) Displays
    BenQ PD3200U
    Screen Resolution
    4K
    Hard Drives
    2TB SSD, 4TB SSD
    PSU
    Corsair 1000W 80+ Gold
    Cooling
    water cooled CPU and air cooled GPU
    Internet Speed
    600 Mbps down and 100 Mbps up
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 ProIntel i9-13900H64GBNvidia 4070 mobile
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M16
    CPU
    Intel i9-13900H
    Memory
    64GB
    Graphics card(s)
    Nvidia 4070 mobile
    Hard Drives
    1TB SSD
vett93 said:
This is related to Windows' notification function. When you get a message, you can get a notification pop-up. On some of these notification pop-ups, it will show a copy button that enables you to copy the code without opening up the Phone Link app. On other notification pop-ups, they don't have such button, and so one has to open up the Phone Link app to copy the content.

Hope this is clearer.
Click to expand...
Yes, it's handy for Two Factor Authentication (2FA) codes.
You can simply click on the code when it pops up and you can paste it into the required field.

But I don't find Phone Link to be very reliable. Maybe that's why there are so many updates for it.
 

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    Intel Core i9-10900X
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    Laptop
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    N/A
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    FTTN 100Mbps / 40Mbps
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    Mozilla Firefox
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    N/A
    Other Info
    USB2.0 HD UVC Webcam
I've seen this on specific accounts (Facebook/related) but it works on everything else.
 

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At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
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Soundblaster AE-9
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Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
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Samsung T9 4TB
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Seasonic PX-2200
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Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
I just reinstalled Windows 11 last Saturday. While I have been reinstalling a lot of programs I have been getting a lot of 2FA popups. The typical code that is shown is only 6 digits. I just memorize these and enter them into the site that wants them. I rarely need to open the Phone Link app anymore to get them. Am I missing something?

BTW, when I reinstalled Phone Link I couldn't get the phone to scan the QR code successfully. I just used the alternative method given and used a PIN. That worked the first time.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 (26200.6901)AMD Ryzen 7 6800H with Radeon 680M GPU (486MB...Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)NVIDIA RTX 3060 Laptop (6GB RAM)
    OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes

  • At a glance

    Windows 11 Pro 25H2 (26200.8246)AMD Ryzen 7 5700X3DG.SKILL Flare X 32GB (2x16GB) DDR4ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3...
    Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
For me, the one site for which I consistently do not get the Windows notifications are the TOTP codes are for Walmart.com.

But, strangely, it's just for the TOTP codes; all other Walmart text messages appear in the Windows notifications.
 

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At a glance

Windows 11 Pro32GB
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
Microsoft Surface Laptop Studio
Memory
32GB
Hard Drives
1TB
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