Solved Install Realtek Audio Driver Failure !! [Error Code : -0001] No driver supported in this driver package.


William654

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Hi

I wanted to install latest Realtek Audio Driver so I downloaded this

but when I install I get this error

Install Realtek Audio Driver Failure !!
[Error Code : -0001]

No driver supported in this driver package.

So I went to asus driver page and installed the audio driver and it was installed without a problem but it is old version 6.0.9238.1 so how I can install the updated version above 6.0.9285.1 ?

PS. I have creative sound blaster card installed but I wanted to use the built in realtek audio optical device to test something.

Thanks
 

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glasskuter

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Run Windows update. It may show an updated driver under advanced optional-optional updates. If the driver you want is new, it may be a while before windows update will list it.
I'm running on 60.9257.1 without issues.
 

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zbook

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Please open device manager > click view > click show hidden devices > manually expand the row related to the Realtek driver > right click > properties > click details tab > in the property section scroll to Hardware Ids > post an image into this thread

Search for the latest updated offered by Microsoft in the Microsoft catalog:




 

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William654

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No updates from windows update.

Hardware ids are:

HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_10438797&REV_1000
HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_10438797
 

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zbook

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The latest drivers using Windows update were 2020 for each driver.
 

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William654

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MoKiChU is pretty good person to go to when looking for soundcard drivers, especially old SoundBlaster card drivers (y)
 

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William654

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sorry I should have connected headphones
 
Last edited:

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MoKiChU

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I have a small problem, DTS does not work or is it normal ?

View attachment 30813

@MoKiChU

Hi,

Yes it's normal, DTS Custom is dedicated to headphones (as shown in the app screenshot you posted) connected via 3.5mm jack.

Nowadays no motherboard delivers anything other than Stereo PCM via SPDIF/Optical, so no Dolby/DTS (unless your audio equipment allows Stereo PCM upmixed to Dolby/DTS on its side).
 

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William654

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Hi,

Yes it's normal, DTS Custom is dedicated to headphones (as shown in the app screenshot you posted) connected via 3.5mm jack.

Nowadays no motherboard delivers anything other than Stereo PCM via SPDIF/Optical, so no Dolby/DTS (unless your audio equipment allows Stereo PCM upmixed to Dolby/DTS on its side).

I have sound blaster z from creative and from yesterday the optical/digital output stopped with my logitech z906, the decode led never turn on whether I select Dolby or DTS so I tried the analog output from the card and it work fine so I connected the optical cable to the realtek optical output and it also work !! I dont know why my sound blaster or my speakers has no sound in from optical.

About realtek built in sound card I saw those options

1.jpg


2.jpg

Can they allow Dolby or DTS from speakers ?
 

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MoKiChU

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I have sound blaster z from creative and from yesterday the optical/digital output stopped with my logitech z906, the decode led never turn on whether I select Dolby or DTS so I tried the analog output from the card and it work fine so I connected the optical cable to the realtek optical output and it also work !! I dont know why my sound blaster or my speakers has no sound in from optical.

About realtek built in sound card I saw those options

View attachment 30823

View attachment 30824

Can they allow Dolby or DTS from speakers ?

No, as explained, you can't delivers anything other than Stereo PCM via SPDIF/Optical, so no Dolby/DTS outputed. However your audio equipment (Logitech Z906) allows Stereo PCM upmixed to Dolby/DTS on its side (Dolby Digital/DTS Digital Surround).
 
Last edited:

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William654

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Hi,

No, as explained, you can't delivers anything other than Stereo PCM via SPDIF/Optical, so no Dolby/DTS outputed. However your audio equipment (Logitech Z906) allows Stereo PCM upmixed to Dolby/DTS on its side (Dolby Digital/DTS Digital Surround).
Not arguing just learning: in sound blaster command I can select the encoder type then the decode led turon on but now the decode led in the speakers never turn on so the sound card is faulty ?

1654518477791.png
 

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MoKiChU

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Not arguing just learning: in sound blaster command I can select the encoder type then the decode led turon on but now the decode led in the speakers never turn on so the sound card is faulty ?

View attachment 30827

You're Sound Blaster Z can delivers Stereo PCM & Dolby/DTS (unlike your motherboard) via SPDIF/Optical, however it seems that the drivers for your Sound Blaster Z seems to no longer work properly (I can't help you with your sound card, contact Creative support).
 

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    SSD Samsung 970 EVO Plus 500GB
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William654

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You're Sound Blaster Z can delivers Stereo PCM & Dolby/DTS (unlike your motherboard) via SPDIF/Optical, however it seems that the drivers for your Sound Blaster Z seems to no longer work properly (I can't help you with your sound card, contact Creative support).
Yes I know. Their drivers have problems to update and even updating manually with the 3 new versions I currently have does not even detect the card . I gave up contacting them.
 

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    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    Acer and AOC QHD 120Hz
    Screen Resolution
    QHD
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    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
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William654

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I found a solution for the bad driver and now my sound blaster z detected and it work fine. Question please (@MoKiChU if you have time)

Should I choose speakers 5.1 or SPDIF-OUT for better sound ?


1654548657970.png

1654548677895.png

Both output audio from optical but this time enabling the encoder Dolby or DTS does not make the z906 decoder led on.
 

My Computer

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  • OS
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    PC/Desktop
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    5900x
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    Asus tuf x570
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    Acer and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
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    Bloody rage
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    Water cooling gamdias 240
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    razer da v2
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