Solved Install Realtek Audio Driver Failure !! [Error Code : -0001] No driver supported in this driver package.


William654

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Hi

I wanted to install latest Realtek Audio Driver so I downloaded this

but when I install I get this error

Install Realtek Audio Driver Failure !!
[Error Code : -0001]

No driver supported in this driver package.

So I went to asus driver page and installed the audio driver and it was installed without a problem but it is old version 6.0.9238.1 so how I can install the updated version above 6.0.9285.1 ?

PS. I have creative sound blaster card installed but I wanted to use the built in realtek audio optical device to test something.

Thanks
 

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Run Windows update. It may show an updated driver under advanced optional-optional updates. If the driver you want is new, it may be a while before windows update will list it.
I'm running on 60.9257.1 without issues.
 

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Please open device manager > click view > click show hidden devices > manually expand the row related to the Realtek driver > right click > properties > click details tab > in the property section scroll to Hardware Ids > post an image into this thread

Search for the latest updated offered by Microsoft in the Microsoft catalog:




 

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    Windows 10
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    Laptop
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    HP
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    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
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    Product : 190A Version : KBC Version 94.56
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    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
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    Model Hitachi HTS727575A9E364
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No updates from windows update.

Hardware ids are:

HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_10438797&REV_1000
HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_10438797
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
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The latest drivers using Windows update were 2020 for each driver.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
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    Bloody rage
    Cooling
    Water cooling gamdias 240
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    razer ornata
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    razer da v2
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MoKiChU is pretty good person to go to when looking for soundcard drivers, especially old SoundBlaster card drivers (y)
 

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    Windows 11 Pro 23H2 (Build 22631.3296)
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    Custom built
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    Intel i9-9900K
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    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
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    Radeon VII
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    Onboard (ESS Sabre HiFi using Realtek drivers)
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    NEC PA242w (24 inch)
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    1920 x 1200
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    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
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    EVGA Super Nova I000 G2 (1000 watt)
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    Cooler Master H500M
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    Logitech Craft
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    System used for gaming, photography, music, school.
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    Win 10 Pro 22H2 (build 19045.2130)
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    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7-7700K
    Motherboard
    Gigabyte GA-Z270X-GAMING 8
    Memory
    32G (4x8) DDR4 Corsair Dominator Platinum (3333Mhz)
    Graphics card(s)
    AMD Radeon R9 Fury
    Sound Card
    Onboard (Creative Sound Blaster certified ZxRi)
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    Dell U2415 (24 inch)
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    1920 x 1200
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    3 Samsung SSD drives: 1x 512gig 950 NVMe drive (OS drive), 1 x 512gig 850 Pro, 1x 256gig 840 Pro.
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    This is my backup system.
sorry I should have connected headphones
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
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    Corsair RM750
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    Bloody rage
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    Water cooling gamdias 240
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I have a small problem, DTS does not work or is it normal ?

View attachment 30813

@MoKiChU

Hi,

Yes it's normal, DTS Custom is dedicated to headphones (as shown in the app screenshot you posted) connected via 3.5mm jack.

Nowadays no motherboard delivers anything other than Stereo PCM via SPDIF/Optical, so no Dolby/DTS (unless your audio equipment allows Stereo PCM upmixed to Dolby/DTS on its side).
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    ASUS ROG Strix B650E-F Gaming WiFi
    Memory
    G.Skill Trident Z5 Neo RGB DDR5 6000MHz CL30 - 32GB (2 x 16GB)
    Graphics Card(s)
    ASUS ROG Strix RTX 4080 OC
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    ASUS ROG Strix XG35VQ
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    3440 x 1440 Full RGB @ 100Hz
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    SSD Samsung 990 PRO 1TB
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    Seasonic Focus GX 850W ATX 3.0
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    NZXT H5 Flow
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    NZXT Kraken X53
    Keyboard
    Logitech G413
    Mouse
    Logitech G502
Hi,

Yes it's normal, DTS Custom is dedicated to headphones (as shown in the app screenshot you posted) connected via 3.5mm jack.

Nowadays no motherboard delivers anything other than Stereo PCM via SPDIF/Optical, so no Dolby/DTS (unless your audio equipment allows Stereo PCM upmixed to Dolby/DTS on its side).

I have sound blaster z from creative and from yesterday the optical/digital output stopped with my logitech z906, the decode led never turn on whether I select Dolby or DTS so I tried the analog output from the card and it work fine so I connected the optical cable to the realtek optical output and it also work !! I dont know why my sound blaster or my speakers has no sound in from optical.

About realtek built in sound card I saw those options

1.jpg


2.jpg

Can they allow Dolby or DTS from speakers ?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
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    Bloody rage
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    Water cooling gamdias 240
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    razer ornata
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    razer da v2
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I have sound blaster z from creative and from yesterday the optical/digital output stopped with my logitech z906, the decode led never turn on whether I select Dolby or DTS so I tried the analog output from the card and it work fine so I connected the optical cable to the realtek optical output and it also work !! I dont know why my sound blaster or my speakers has no sound in from optical.

About realtek built in sound card I saw those options

View attachment 30823

View attachment 30824

Can they allow Dolby or DTS from speakers ?

No, as explained, you can't delivers anything other than Stereo PCM via SPDIF/Optical, so no Dolby/DTS outputed. However your audio equipment (Logitech Z906) allows Stereo PCM upmixed to Dolby/DTS on its side (Dolby Digital/DTS Digital Surround).
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    ASUS ROG Strix B650E-F Gaming WiFi
    Memory
    G.Skill Trident Z5 Neo RGB DDR5 6000MHz CL30 - 32GB (2 x 16GB)
    Graphics Card(s)
    ASUS ROG Strix RTX 4080 OC
    Monitor(s) Displays
    ASUS ROG Strix XG35VQ
    Screen Resolution
    3440 x 1440 Full RGB @ 100Hz
    Hard Drives
    SSD Samsung 990 PRO 1TB
    SSD Samsung 970 EVO Plus 500GB
    PSU
    Seasonic Focus GX 850W ATX 3.0
    Case
    NZXT H5 Flow
    Cooling
    NZXT Kraken X53
    Keyboard
    Logitech G413
    Mouse
    Logitech G502
Hi,

No, as explained, you can't delivers anything other than Stereo PCM via SPDIF/Optical, so no Dolby/DTS outputed. However your audio equipment (Logitech Z906) allows Stereo PCM upmixed to Dolby/DTS on its side (Dolby Digital/DTS Digital Surround).
Not arguing just learning: in sound blaster command I can select the encoder type then the decode led turon on but now the decode led in the speakers never turn on so the sound card is faulty ?

1654518477791.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
Not arguing just learning: in sound blaster command I can select the encoder type then the decode led turon on but now the decode led in the speakers never turn on so the sound card is faulty ?

View attachment 30827

You're Sound Blaster Z can delivers Stereo PCM & Dolby/DTS (unlike your motherboard) via SPDIF/Optical, however it seems that the drivers for your Sound Blaster Z seems to no longer work properly (I can't help you with your sound card, contact Creative support).
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7800X3D
    Motherboard
    ASUS ROG Strix B650E-F Gaming WiFi
    Memory
    G.Skill Trident Z5 Neo RGB DDR5 6000MHz CL30 - 32GB (2 x 16GB)
    Graphics Card(s)
    ASUS ROG Strix RTX 4080 OC
    Monitor(s) Displays
    ASUS ROG Strix XG35VQ
    Screen Resolution
    3440 x 1440 Full RGB @ 100Hz
    Hard Drives
    SSD Samsung 990 PRO 1TB
    SSD Samsung 970 EVO Plus 500GB
    PSU
    Seasonic Focus GX 850W ATX 3.0
    Case
    NZXT H5 Flow
    Cooling
    NZXT Kraken X53
    Keyboard
    Logitech G413
    Mouse
    Logitech G502
You're Sound Blaster Z can delivers Stereo PCM & Dolby/DTS (unlike your motherboard) via SPDIF/Optical, however it seems that the drivers for your Sound Blaster Z seems to no longer work properly (I can't help you with your sound card, contact Creative support).
Yes I know. Their drivers have problems to update and even updating manually with the 3 new versions I currently have does not even detect the card . I gave up contacting them.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
I found a solution for the bad driver and now my sound blaster z detected and it work fine. Question please (@MoKiChU if you have time)

Should I choose speakers 5.1 or SPDIF-OUT for better sound ?


1654548657970.png

1654548677895.png

Both output audio from optical but this time enabling the encoder Dolby or DTS does not make the z906 decoder led on.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes

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