iTunes will not find music on iPhone


Rayborne

Member
Local time
3:35 PM
Posts
2
OS
Windows 11 Pro
After 7 years I just built myself a new PC and I have had nothing but troubles with iTunes on it. I have used iTunes on my previous computer for as long as I can remember without any significant issues however on my new build iTunes will not find my 2000+ songs on my phone. It supposedly backs up and Syncs ok, it's just that my music does not backup. I do not use iCloud and I do not use Apple Music. I have logged into my Apple account, tried 7 different cables, and tried 6 different USB ports with no improvement. My iTunes and OS are both up-to-date. Does anyone have any ideas?? Thanks in advance for any assistance.
 
Windows Build/Version
25H2 (OS Build 26200.7462)

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 7950X 4.5Ghz2x16 GB Kingston Fury Beast DDR5 6000 CL30 Du...MSi GeForce RTX5070ti Shadow 16GB
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
AMD Ryzen 9 7950X 4.5Ghz
Motherboard
MSI MAG X870 Tomahawk Wifi
Memory
2x16 GB Kingston Fury Beast DDR5 6000 CL30 Dual Channel kit
Graphics Card(s)
MSi GeForce RTX5070ti Shadow 16GB
Sound Card
On Motherboard
Monitor(s) Displays
3 Benq 27" PD270Q plus 1 Samsung 27" S27B350H
Screen Resolution
3 @ 2560x1440 lus 1 @ 1920x1080
Hard Drives
WD Black SN8100 M.2 2280 NVMe SSD, 2TB
PSU
MPG A850GS PCIE5 80 PLUS Gold Fully-Modular Power Supply, 850W
Case
Fractal Design Pop Air RGB Tempered Glass Mid Tower ATX Computer Case, Black
Cooling
Arctic Cooling Liquid Freezer III Pro 240mm Multi Compatible AIO CPU Water Cooler, Black
Keyboard
Logitech K350
Mouse
Logitech M519
Internet Speed
950Mbps D.L. - 220Mbps U.L.
Browser
Chrome
Antivirus
Defender
IF it backs up and sync's OK, the you should be able to choose your phone from the devices under the main menu bar (top left), thrn go to "music" and see all your songs.
Can you play the songs on the phone when not connected?
Do you see any playlists you added on your phone?
 

My Computer My Computer

At a glance

Win11 Pro 25H2 Latest GA buildIntel(R) Core(TM) i9-14900KF 3.20 GHzG.Skill DDR5-5600 / PC5-44800 DDR5 SDRAM UDIMMGIGABYTE GeForce RTX 4070 Ti WINDFORCE OC 12G...
OS
Win11 Pro 25H2 Latest GA build
Computer type
PC/Desktop
Manufacturer/Model
Powerspec
CPU
Intel(R) Core(TM) i9-14900KF 3.20 GHz
Motherboard
MSI PRO Z690-A WIFI (latest BIOS)
Memory
G.Skill DDR5-5600 / PC5-44800 DDR5 SDRAM UDIMM
Graphics Card(s)
GIGABYTE GeForce RTX 4070 Ti WINDFORCE OC 12G (GV-N407TWF3OC-12GD)
Sound Card
OnBoard
Monitor(s) Displays
Dell - various (3)
Screen Resolution
1920x1080
Hard Drives
SSD/HDD/NVME
PSU
850 Watt 80+ Gold Modular
Case
PowerSpec/Lian Li ATX 205 Mesh
Cooling
Coolermaster MASTERLIQUID ML240L V2 RGB
Keyboard
Logi MX Keys S
Mouse
MX Master 3S
Internet Speed
600 mbps
Browser
various (Opera, Vivaldi, Edge, Brave, Chrome)
Antivirus
anitmalwarebytes; superantispyware; defender
Other Info
Windows Feature Experience Pack 1000.26100.36.0
It just started working on its own, thanks for the input
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 7950X 4.5Ghz2x16 GB Kingston Fury Beast DDR5 6000 CL30 Du...MSi GeForce RTX5070ti Shadow 16GB
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
AMD Ryzen 9 7950X 4.5Ghz
Motherboard
MSI MAG X870 Tomahawk Wifi
Memory
2x16 GB Kingston Fury Beast DDR5 6000 CL30 Dual Channel kit
Graphics Card(s)
MSi GeForce RTX5070ti Shadow 16GB
Sound Card
On Motherboard
Monitor(s) Displays
3 Benq 27" PD270Q plus 1 Samsung 27" S27B350H
Screen Resolution
3 @ 2560x1440 lus 1 @ 1920x1080
Hard Drives
WD Black SN8100 M.2 2280 NVMe SSD, 2TB
PSU
MPG A850GS PCIE5 80 PLUS Gold Fully-Modular Power Supply, 850W
Case
Fractal Design Pop Air RGB Tempered Glass Mid Tower ATX Computer Case, Black
Cooling
Arctic Cooling Liquid Freezer III Pro 240mm Multi Compatible AIO CPU Water Cooler, Black
Keyboard
Logitech K350
Mouse
Logitech M519
Internet Speed
950Mbps D.L. - 220Mbps U.L.
Browser
Chrome
Antivirus
Defender

Latest Support Threads

Back
Top Bottom