iTunes will not find music on iPhone


Rayborne

Member
Local time
2:31 PM
Posts
2
OS
Windows 11 Pro
After 7 years I just built myself a new PC and I have had nothing but troubles with iTunes on it. I have used iTunes on my previous computer for as long as I can remember without any significant issues however on my new build iTunes will not find my 2000+ songs on my phone. It supposedly backs up and Syncs ok, it's just that my music does not backup. I do not use iCloud and I do not use Apple Music. I have logged into my Apple account, tried 7 different cables, and tried 6 different USB ports with no improvement. My iTunes and OS are both up-to-date. Does anyone have any ideas?? Thanks in advance for any assistance.
 
Windows Build/Version
25H2 (OS Build 26200.7462)

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 9 7950X 4.5Ghz
    Motherboard
    MSI MAG X870 Tomahawk Wifi
    Memory
    2x16 GB Kingston Fury Beast DDR5 6000 CL30 Dual Channel kit
    Graphics Card(s)
    MSi GeForce RTX5070ti Shadow 16GB
    Sound Card
    On Motherboard
    Monitor(s) Displays
    3 Benq 27" PD270Q plus 1 Samsung 27" S27B350H
    Screen Resolution
    3 @ 2560x1440 lus 1 @ 1920x1080
    Hard Drives
    WD Black SN8100 M.2 2280 NVMe SSD, 2TB
    PSU
    MPG A850GS PCIE5 80 PLUS Gold Fully-Modular Power Supply, 850W
    Case
    Fractal Design Pop Air RGB Tempered Glass Mid Tower ATX Computer Case, Black
    Cooling
    Arctic Cooling Liquid Freezer III Pro 240mm Multi Compatible AIO CPU Water Cooler, Black
    Keyboard
    Logitech K350
    Mouse
    Logitech M519
    Internet Speed
    950Mbps D.L. - 220Mbps U.L.
    Browser
    Chrome
    Antivirus
    Defender
IF it backs up and sync's OK, the you should be able to choose your phone from the devices under the main menu bar (top left), thrn go to "music" and see all your songs.
Can you play the songs on the phone when not connected?
Do you see any playlists you added on your phone?
 

My Computer

System One

  • OS
    Win11 Pro 25H2 Latest GA build
    Computer type
    PC/Desktop
    Manufacturer/Model
    Powerspec
    CPU
    Intel(R) Core(TM) i9-14900KF 3.20 GHz
    Motherboard
    MSI PRO Z690-A WIFI (latest BIOS)
    Memory
    G.Skill DDR5-5600 / PC5-44800 DDR5 SDRAM UDIMM
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 Ti WINDFORCE OC 12G (GV-N407TWF3OC-12GD)
    Sound Card
    OnBoard
    Monitor(s) Displays
    Dell - various (3)
    Screen Resolution
    1920x1080
    Hard Drives
    SSD/HDD/NVME
    PSU
    850 Watt 80+ Gold Modular
    Case
    PowerSpec/Lian Li ATX 205 Mesh
    Cooling
    Coolermaster MASTERLIQUID ML240L V2 RGB
    Keyboard
    Logi MX Keys S
    Mouse
    MX Master 3S
    Internet Speed
    600 mbps
    Browser
    various (Opera, Vivaldi, Edge, Brave, Chrome)
    Antivirus
    anitmalwarebytes; superantispyware; defender
    Other Info
    Windows Feature Experience Pack 1000.26100.36.0
It just started working on its own, thanks for the input
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    AMD Ryzen 9 7950X 4.5Ghz
    Motherboard
    MSI MAG X870 Tomahawk Wifi
    Memory
    2x16 GB Kingston Fury Beast DDR5 6000 CL30 Dual Channel kit
    Graphics Card(s)
    MSi GeForce RTX5070ti Shadow 16GB
    Sound Card
    On Motherboard
    Monitor(s) Displays
    3 Benq 27" PD270Q plus 1 Samsung 27" S27B350H
    Screen Resolution
    3 @ 2560x1440 lus 1 @ 1920x1080
    Hard Drives
    WD Black SN8100 M.2 2280 NVMe SSD, 2TB
    PSU
    MPG A850GS PCIE5 80 PLUS Gold Fully-Modular Power Supply, 850W
    Case
    Fractal Design Pop Air RGB Tempered Glass Mid Tower ATX Computer Case, Black
    Cooling
    Arctic Cooling Liquid Freezer III Pro 240mm Multi Compatible AIO CPU Water Cooler, Black
    Keyboard
    Logitech K350
    Mouse
    Logitech M519
    Internet Speed
    950Mbps D.L. - 220Mbps U.L.
    Browser
    Chrome
    Antivirus
    Defender
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