KB5007651 crazy bug

• https://www.elevenforum.com/t/analyze-and-clean-up-component-store-winsxs-folder-in-windows-11.7597

How to show or hide updates on Windows 11 - Pureinfotech

To show or hide updates on Windows 11, use the troubleshooter tool or PowerShell with the PSWindowsUpdate module. Here's how.

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glasskuter said:

There are numerous reports both across the web and in the feedback hub regarding this update with no resolution. MS has said it was fixed in May, but the same users have reported it was not. Many others have had no problem with this update since MS said it was fixed.

Here's what I would do and the order I would do it to prove there is not an issue with your specific machine.

1. run troubleshooter-settings-system-troubleshoot-other troubleshooters-windows update-RUN.

2. Reset Windows update using Brink's tutorial Reset Windows Update in Windows 11 Tutorial

3. Run sfc after resetting update.
Make sure you have no corrupt system files that is causing this problem. Open a command prompt as administrator and type sfc /scannow
Pay attention to the scan results to see if SFC found anything it could not repair. If it found corruption it could not fix followup with this command (note the spaces)
dism /online /cleanup-image /restorehealth
Restart computer

4. CLEAN UP COMPONENT STORE - dism /online /cleanup-image /startcomponentcleanup

• https://www.elevenforum.com/t/analyze-and-clean-up-component-store-winsxs-folder-in-windows-11.7597

5. Manually install the update
Disable all third party AV (including Malwarebytes) Make sure all processes for the AV are stopped in task manager. Then download the update here. Microsoft Update Catalog

6. At this point, if the update still won't install, you can attempt to fix the problem with a repair install
OR attempt to hide the update using wushowhide tool or powershell.
11 Repair Install Windows 11 with an In-place Upgrade Tutorial

How to show or hide updates on Windows 11 - Pureinfotech

To show or hide updates on Windows 11, use the troubleshooter tool or PowerShell with the PSWindowsUpdate module. Here's how.

pureinfotech.com

Click to expand...

glasskuter said:

Then I would try resetting windows security.

Reset Windows Security app in Windows 11 Tutorial

This tutorial will show you how to reset the Windows Security app for your account or all users in Windows 11. Windows Security is built-in to Windows 11 and includes an antivirus program called Microsoft Defender Antivirus. Your device will be actively protected from the moment you start...

www.elevenforum.com

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x BlueRobot said:

Please open an elevated command prompt and then enter the following command:

Code:

wusa /uninstall /kb:5007651

Please let me know what the result is, if it successfully uninstalls, then install the update again via Windows Update and it should hopefully be installed correctly this time. However, I suspect that the update isn't actually installed properly, which means that it will be repeatedly offered every time.

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x BlueRobot said:

I thought you would get that error message, please follow these instructions and then I'll provide the next steps:

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB5007651 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

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x BlueRobot said:

Did you make sure to load the COMPONENTS hive beforehand? You can double check by running the following from command prompt:

Code:

reg query HKLM\COMPONENTS

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x BlueRobot said:

Interesting, could you please open an elevated PowerShell window and then enter the following command:

Code:

Get-WindowsUpdateLog

Please zip up the WindowsUpdate.log file which should be saved to %userprofile%\Desktop\WindowsUpdate.log. Additionally, please also provide your CBS log(s) from %systemroot%\Logs\CBS. Please include the .persist files as well if they are present.

Please attach the .zip in your next post.

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CLS said:

I just started WU to look for new updates, as you can see, KB5007651 is present there.

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x BlueRobot said:

Thanks, let's address these following issues:

Spoiler

Code:

2023-09-01 06:53:30, Error                 CSI    00000012 (F) Component directory missing. Dir: \SystemRoot\WinSxS\amd64_hyperv-compute-host-service_31bf3856ad364e35_10.0.22621.1_none_593e37769f712915, File: vmcompute.exe, Comp: HyperV-Compute-Host-Service, version 10.0.22621.2265, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2023-09-01 06:53:31, Error                 CSI    00000015 (F) Component directory missing. Dir: \SystemRoot\WinSxS\amd64_hyperv-vmfirmware-hcl_31bf3856ad364e35_10.0.22621.1_none_ee7aa0cc87d91247, File: vmfirmwarehcl.dll, Comp: HyperV-VmFirmware-Hcl, version 10.0.22621.2265, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2023-09-01 06:53:31, Error                 CSI    00000018 (F) Component directory missing. Dir: \SystemRoot\WinSxS\amd64_microsoft-windows-host-network-service_31bf3856ad364e35_10.0.22621.1_none_5c7a412053e7e912, File: HostNetSvc.dll, Comp: Microsoft-Windows-Host-Network-Service, version 10.0.22621.2265, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2023-09-01 06:53:31, Error                 CSI    0000001b (F) Component directory missing. Dir: \SystemRoot\WinSxS\amd64_microsoft-windows-lxss-manager_31bf3856ad364e35_10.0.22621.1_none_dff41c50be7e7509, File: LxssManager.dll, Comp: Microsoft-Windows-Lxss-Manager, version 10.0.22621.2265, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2023-09-01 06:53:35, Error                 CSI    0000001e (F) Component directory missing. Dir: \SystemRoot\WinSxS\amd64_hyperv-compute-guestcomputeservice_31bf3856ad364e35_10.0.22621.1_none_ef1ac48806a5cdb1, File: VmComputeAgent.exe, Comp: HyperV-Compute-GuestComputeService, version 10.0.22621.2265, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2023-09-01 06:53:36, Error                 CSI    00000021 (F) Component directory missing. Dir: \SystemRoot\WinSxS\amd64_microsoft-windows-s..y-spp-virtualdevice_31bf3856ad364e35_10.0.22621.1_none_1b051f18e27ff34f, File: ActivationVdev.dll, Comp: Microsoft-Windows-Security-SPP-VirtualDevice, version 10.0.22621.2265, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2023-09-01 06:53:36, Error                 CSI    00000024 (F) Component directory missing. Dir: \SystemRoot\WinSxS\amd64_microsoft-hyper-v-vstack-vmms_31bf3856ad364e35_10.0.22621.1_none_982bd35452aae5fb, File: vmms.exe, Comp: Microsoft-Hyper-V-VStack-VMMS, version 10.0.22621.2265, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2023-09-01 06:53:36, Error                 CSI    00000027 (F) Component directory missing. Dir: \SystemRoot\WinSxS\amd64_microsoft.virtualiz..ent.rdpclientaxhost_31bf3856ad364e35_10.0.22621.1_none_08d6889969570516, File: Microsoft.Virtualization.Client.RdpClientAxHost.dll, Comp: Microsoft.Virtualization.Client.RdpClientAxHost, version 10.0.22621.2265, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2023-09-01 06:53:37, Error                 CSI    0000002a (F) Component directory missing. Dir: \SystemRoot\WinSxS\amd64_microsoft-windows-msmq-powershell_31bf3856ad364e35_10.0.22621.1_none_2a986b6447b37d23, File: Microsoft.Msmq.Activex.Interop.dll, Comp: Microsoft-Windows-msmq-powershell, version 10.0.22621.2265, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]
2023-09-01 06:53:37, Error                 CSI    0000002d (F) Component directory missing. Dir: \SystemRoot\WinSxS\x86_microsoft-windows-msmq-powershell_31bf3856ad364e35_10.0.22621.1_none_ce79cfe08f560bed, File: Microsoft.Msmq.Activex.Interop.dll, Comp: Microsoft-Windows-msmq-powershell, version 10.0.22621.2265, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}[gle=0x80004005]

Could you please provide your COMPONENTS hive using the following instructions:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or WeTransfer and then just provide the link in your reply.

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