Solved Laptop Battery not charging well


kelper

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I had a problem with my Acer SF-114-34 battery. It seemed to be stuck at 68%. I tried powering down, disconnecting the charger, pressing the power button and the battery reset pinhole button for ten seconds. It did not help. So I uninstalled the MS battery drivers and rebooted This made a slight improvement; battery charge was increasing, but only 3% per hour. On a whim, I unplugged the clover-leaf plug from the charger and plugged it back in. The charge leapt from 74% to 100%.

I hope this helps someone else.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8524
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
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    Webroot Secure Anywhere
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8524
    CPU Pentium Silver N6000
    RAM 4GB
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
I had battery issues on my Acer too and ended up swapping the battery, but I’ll keep this in mind, might be useful next time. Thanks for sharing.
 

My Computer

System One

  • OS
    windows 11
I unplugged the clover-leaf plug from the charger and plugged it back in. The charge leapt from 74% to 100%
That makes me think you have an intermittent connection somewhere.


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 25H2 Build 26200.8037
That makes me think you have an intermittent connection somewhere.


Denis
To me, it must be a software issue. I theorise that there is some handshake between the OS and the charger. How else can you explain the charge jumping from 74% to 100%?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8524
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8524
    CPU Pentium Silver N6000
    RAM 4GB
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
The act that changed your apparent charge state drastically was reconnecting the power lead and that's what made me think of an intermittent connection.

I suggest you find out what a PowerCfg battery report says are the
Full charge capacity​
Design capacity​
Use this syntax with a path to a convenient folder to which you have access.
PowerCfg /batteryreport /output "C:\Users\%UserName%\Desktop\BatteryReport.html" /Duration 1
I have no reason to expect it to reveal any particularly low ratio of FCC/DC but poor heath is something that can make drastic changes to charge state meters.


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 25H2 Build 26200.8037
I have just fitted (yesterday actually) a new battery to my Dell. A battery report from Windows showed full charge capacity and design capacity but the charge would fall ever quicker from 50% onward and take just 10 minutes to go from 30% to empty. On charge it would stick at somewhere around 65 to 75% and then seem to jump to fully charged.

The percentage remaining indication updates much more frequently when viewed in settings vs the taskbar icon.


Screenshot 2026-02-11 182152.webp

Screenshot 2026-02-11 182208.webp
 

My Computer

System One

  • OS
    W11 Pro x64 ongoing Canary 29500 latest builds
    Computer type
    Laptop
    Manufacturer/Model
    Dell 7760 Mobile Precision 17"
    CPU
    Intel i5
    Motherboard
    Unknown
    Memory
    8Gb
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    Internal
    Hard Drives
    2 x 256Gb SSD
    PSU
    Dell 240 watt
    Mouse
    Dell Premier Bluetooth
    Internet Speed
    50Mbps
    Browser
    Edge
    Antivirus
    Default Microsoft Security
the charge would fall ever quicker from 50% onward and take just 10 minutes to go from 30% to empty. On charge it would stick at somewhere around 65 to 75% and then seem to jump to fully charged
I think the battery is defective and I suggest you ask for a refund.


Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 25H2 Build 26200.8037
The act that changed your apparent charge state drastically was reconnecting the power lead and that's what made me think of an intermittent connection.

I suggest you find out what a PowerCfg battery report says are the
Full charge capacity​
Design capacity​
Use this syntax with a path to a convenient folder to which you have access.
PowerCfg /batteryreport /output "C:\Users\%UserName%\Desktop\BatteryReport.html" /Duration 1
I have no reason to expect it to reveal any particularly low ratio of FCC/DC but poor heath is something that can make drastic changes to charge state meters.


Denis
The laptop is five years old. Here is the battery report.
 

Attachments

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8524
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8524
    CPU Pentium Silver N6000
    RAM 4GB
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
I think the battery is defective and I suggest you ask for a refund.

Its my writing that is misleading... it was the original battery that was behaving like that and not the new one. I didn't make that clear at all re reading it.
 

My Computer

System One

  • OS
    W11 Pro x64 ongoing Canary 29500 latest builds
    Computer type
    Laptop
    Manufacturer/Model
    Dell 7760 Mobile Precision 17"
    CPU
    Intel i5
    Motherboard
    Unknown
    Memory
    8Gb
    Graphics Card(s)
    Intel HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    Internal
    Hard Drives
    2 x 256Gb SSD
    PSU
    Dell 240 watt
    Mouse
    Dell Premier Bluetooth
    Internet Speed
    50Mbps
    Browser
    Edge
    Antivirus
    Default Microsoft Security
On a whim, I unplugged the clover-leaf plug from the charger and plugged it back in. The charge leapt from 74% to 100%.
That means the battery has calibrated the 100% to it's current capacity. It is now a lower capacity than the original design capacity as bought.

On charge it would stick at somewhere around 65 to 75% and then seem to jump to fully charged.
That would indicate charging was enough to raise the temperature of the battery enough to slow/stop the charge.

On my Laptop the system software indicates the battery temperature which gets very high with "fast/rapid charge" enough for me to switch off "fast" charge.
 

My Computer

System One

  • OS
    Windows 11
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