Laptop freezing when being turned on with my external HDD connected


andrew129260 said:
has disk check found any errors? Does connecting it to another machine cause it to freeze in the same way?

Do you have an updated bios?

Since this is only happening when you start the computer, I just wouldn't bother having it plugged in then to avoid the issue.
Click to expand...

Why doesn't it happen if restarting the PC? Also, it happens in another PC.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Katana 15 B12VGK
    CPU
    Intel Core i7-12650H
    Memory
    16 GB (2x8 GB) DDR5-4800MHz SO-DIMM
    Graphics Card(s)
    Intel UHD Graphics + NVIDIA GeForce RTX 4070 Laptop GPU 8 GB GDDR6
    Monitor(s) Displays
    15.6" Full HD (1920x1080) 144Hz Refresh Rate 16:9 IPS Display
    Screen Resolution
    1920x1080p
    Hard Drives
    SSD 1 TB NVMe PCIe Gen 4x4
    PSU
    240 W Power Supply
    Case
    Core Black
    Cooling
    Cooler Boost 5
    Keyboard
    Backlit keyboard with numeric keypad and PT-PT layout
    Internet Speed
    500 Mbps
    Browser
    Google Chrome
andrew129260 said:
has disk check found any errors? Does connecting it to another machine cause it to freeze in the same way?

Do you have an updated bios?

Since this is only happening when you start the computer, I just wouldn't bother having it plugged in then to avoid the issue.
Click to expand...

I don't have bad sectors according to DiskGenius.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Katana 15 B12VGK
    CPU
    Intel Core i7-12650H
    Memory
    16 GB (2x8 GB) DDR5-4800MHz SO-DIMM
    Graphics Card(s)
    Intel UHD Graphics + NVIDIA GeForce RTX 4070 Laptop GPU 8 GB GDDR6
    Monitor(s) Displays
    15.6" Full HD (1920x1080) 144Hz Refresh Rate 16:9 IPS Display
    Screen Resolution
    1920x1080p
    Hard Drives
    SSD 1 TB NVMe PCIe Gen 4x4
    PSU
    240 W Power Supply
    Case
    Core Black
    Cooling
    Cooler Boost 5
    Keyboard
    Backlit keyboard with numeric keypad and PT-PT layout
    Internet Speed
    500 Mbps
    Browser
    Google Chrome

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5525
    CPU
    Ryzen 7 6800H
    Memory
    32 GB DDR5 4800mhz
    Graphics Card(s)
    RTX 3050 Mobile 4GB Vram
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Screen Resolution
    Internal laptop screen: 1920 x 1080 @ 120hz
    Hard Drives
    2TB Solidigm™ P41 Plus nvme
    Internet Speed
    800mbps down, 20 up
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Katana 15 B12VGK
    CPU
    Intel Core i7-12650H
    Memory
    16 GB (2x8 GB) DDR5-4800MHz SO-DIMM
    Graphics Card(s)
    Intel UHD Graphics + NVIDIA GeForce RTX 4070 Laptop GPU 8 GB GDDR6
    Monitor(s) Displays
    15.6" Full HD (1920x1080) 144Hz Refresh Rate 16:9 IPS Display
    Screen Resolution
    1920x1080p
    Hard Drives
    SSD 1 TB NVMe PCIe Gen 4x4
    PSU
    240 W Power Supply
    Case
    Core Black
    Cooling
    Cooler Boost 5
    Keyboard
    Backlit keyboard with numeric keypad and PT-PT layout
    Internet Speed
    500 Mbps
    Browser
    Google Chrome
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