Laptop restart and bugcheck error in event viewer


james_uk

Well-known member
Local time
9:58 PM
Posts
85
OS
Windows 11
Hi, I have an Asus ProArt studiobook laptop with windows 11 home. For about a week I have noticed my laptop restart out of the blue, no errors while it's restarting, it just goes to the Asus splash screen then seems to instantly go to the windows 11 login screen.

I looked on the event viewer and noticed there was an error saying restart due to bugcheck. When i looked back there was a couple more over the past few days that said unexpected shutdown.

Is there a way I can find what is specifically causing this? I didn't see anything in event viewer that seemed to show what it was doing say the time it restarted.

Cash anyone help me find what is causing this so I can try to fix it please?

Thanks
James
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus ProArt Studiobook 16 OLED (H7604JI)
    CPU
    Intel i9 13980HX
    Motherboard
    Unknown
    Memory
    32GB
    Graphics Card(s)
    NVidia Geforce 4070
    Monitor(s) Displays
    16" Oled
    Hard Drives
    1TB

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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