Solved Lenovo Laptop w/ Windows 11 crashes multiple times a day (Realtek)


zbook

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doccie

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Running the .bat file produces the following results:
C:\Windows\LiveKernelReports
The above folder contains no DMP files.
You may press a key to close this window.
 

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    Lenovo P14s Gen 1
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zbook

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It was a livekernelreport that did not have a dump file.
So no debugging.
Continue monitoring.
After 7 days or more post a new V2.
Anytime there is a crash post a new V2.
Keep track of any hangs / freezes and manual power offs.
 

My Computer

System One

  • OS
    Windows 10
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    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
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    Model Hitachi HTS727575A9E364
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elbmek

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As a none geeky user, you are frightening me. Firstly, what the hell is BSOD, and secondly am I following a fairy trail.
 

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glasskuter

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you are frightening me...am I following a fairy trail
You're not alone. You will notice that this post is in in a category named "BSOD Crash Analysis". BSOD stands for Blue Screen of Death which does sound ominous, doesn't it? That's because they are. Nothing can put the fear of the computer gods into a computer user any faster. Windows displays the dreaded blue screen in the event of a fatal system error. Blue screens can be caused by many different things from bad ram, drivers, defective hardware, corrupt registry, or viruses and many times are very hard to debug (computer speak which means get to the the source of the fatal error by analyzing certain logs which are also written in computer speak)

So far this particular thread is only 25 posts in. If you really want to think you are in an alternative universe, try to follow one of the troubleshooting threads that have 100 posts or more. They are way above my head and I've been a geek a long time.
 

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doccie

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After a week of continued monitoring, I only experienced a single unrelated crash (detailed in the previous post), so I'm considering this one solved.
Reverting back from Windows 11 to Windows 10 caused the hardware issues with my Realtek PCIe GbE Family Controller to disappear.
 

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    Windows 10 (Switched back from Win11)
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    Laptop
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    Lenovo P14s Gen 1
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    Radeon Integrated Graphics

zbook

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If you post a new V2 it can be scanned for any new or recurrent problems.

Or you can as you commented mark the thread solved.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

pinoy

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Hi,

Been using Windows for about a month now. First week was great, but now it's just crashing on me continuously.

You are not alone! Lenovo refuses to admit there is a problem with windows 11 drivers. Tech spent over an hour on my laptop only to tell me in the end to reinstall windows 10. The latest march drivers relating to windows 11 power management Does not solve the issue.

My issue with X11 AMD gen1 involves refusing to wake up at times. So unpredictable when this happens as many atimes it does wake up. I vowed to settle say a hp firefly or even dell if this doesn't get fixed soon.

Re-installed Windows 10 and so far working.
 

My Computer

System One

  • OS
    Windows 11
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