Solved Lenovo Laptop w/ Windows 11 crashes multiple times a day (Realtek)


zbook

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doccie

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Running the .bat file produces the following results:
C:\Windows\LiveKernelReports
The above folder contains no DMP files.
You may press a key to close this window.
 

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    Windows 10 (Switched back from Win11)
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    Lenovo P14s Gen 1
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zbook

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It was a livekernelreport that did not have a dump file.
So no debugging.
Continue monitoring.
After 7 days or more post a new V2.
Anytime there is a crash post a new V2.
Keep track of any hangs / freezes and manual power offs.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
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    Model Hitachi HTS727575A9E364
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    Microsoft Defender
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elbmek

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As a none geeky user, you are frightening me. Firstly, what the hell is BSOD, and secondly am I following a fairy trail.
 

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glasskuter

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you are frightening me...am I following a fairy trail
You're not alone. You will notice that this post is in in a category named "BSOD Crash Analysis". BSOD stands for Blue Screen of Death which does sound ominous, doesn't it? That's because they are. Nothing can put the fear of the computer gods into a computer user any faster. Windows displays the dreaded blue screen in the event of a fatal system error. Blue screens can be caused by many different things from bad ram, drivers, defective hardware, corrupt registry, or viruses and many times are very hard to debug (computer speak which means get to the the source of the fatal error by analyzing certain logs which are also written in computer speak)

So far this particular thread is only 25 posts in. If you really want to think you are in an alternative universe, try to follow one of the troubleshooting threads that have 100 posts or more. They are way above my head and I've been a geek a long time.
 

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    Dell Optiplex 9020
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doccie

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After a week of continued monitoring, I only experienced a single unrelated crash (detailed in the previous post), so I'm considering this one solved.
Reverting back from Windows 11 to Windows 10 caused the hardware issues with my Realtek PCIe GbE Family Controller to disappear.
 

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    Windows 10 (Switched back from Win11)
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    Lenovo P14s Gen 1
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    AMD Ryzen 7 PRO 4750U 1.70 GHz
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    16GB
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    Radeon Integrated Graphics

zbook

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If you post a new V2 it can be scanned for any new or recurrent problems.

Or you can as you commented mark the thread solved.
 

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  • OS
    Windows 10
    Computer type
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    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
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    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
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pinoy

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Hi,

Been using Windows for about a month now. First week was great, but now it's just crashing on me continuously.

You are not alone! Lenovo refuses to admit there is a problem with windows 11 drivers. Tech spent over an hour on my laptop only to tell me in the end to reinstall windows 10. The latest march drivers relating to windows 11 power management Does not solve the issue.

My issue with X11 AMD gen1 involves refusing to wake up at times. So unpredictable when this happens as many atimes it does wake up. I vowed to settle say a hp firefly or even dell if this doesn't get fixed soon.

Re-installed Windows 10 and so far working.
 

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TopgunB

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Win 11
Hi,

Been using Windows for about a month now. First week was great, but now it's just crashing on me continuously.
There are two general problems:
  • Problem 1: When putting my laptop to sleep for a few hours, about 60% of the time I notice it has rebooted when I wake it back up. It seems to be waking from sleep randomly and then crashing.
  • Problem 2: When I disconnect my laptop from my Lenovo dock and then reconnect it, my external mouse and keyboard (connected to the Lenovo USB-C Dock Gen 2) stop working. A restart will fix this, but restarting will without fail cause Windows to hang on 'Restarting...' and I will need to hard reboot the system.
Problem 1 produces the 'Windows stopped working' error message in the screenshot attached. Problem details are as follows:


Device specifications:


Windows specifications:


The system is less than a year old and is still under warranty.
The Lenovo docking station was purchased together with the laptop.

Log collector output is available here:
I have the same problem have been searching for months finally found the solution. Re-installed win 11 twice! Here it is: Microsoft ACPI-Compliant Control Method Battery is a battery driver for Windows that deals with battery usage in your laptop. The ACPI stands for Advanced Configuration and Power Interface. The OS communicates with the BIOS, with the help of ACPI, to power up different internal hardware. There is a persistent Win 11 bug with this driver and computer usually crashes when battery reaches 100%. One solution is to pull out the power before battery reaches 100%--does not work for everyone, The other workaround is Device Manager-- expand Batteries-- and find "Microsoft ACPI-Compliant Control Method" Rt click and disable this then reboot-works for me! Unfortunately the battery icon and control disappears. I have informed both Lenovo and Microsoft of this hope they fix it soon!
 

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System One

  • OS
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Legend
    CPU
    11th Gen Intel Core i5-11400H up to 4.50GHz Processor
    Motherboard
    LENOVO LNVNB161216 SDK0J40697 WIN
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    64Gb
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    RTX 3050Ti
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    Nvidia high def
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    15 inch 1080p
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elbmek

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Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
problem 1 - why put it to sleep? I just turn my pc off - less power, less wear.
 

My Computer

System One

  • OS
    Win 11 x 64 Home on PC . Pro Win 10 x 64 on Surface 5.
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    amd ryzen 9 5900X 12 core 3701mhz 24 logistical process
    Motherboard
    Gigabyte B550 Auros Elite V2
    Memory
    16GB (2x8) Corsair VENGEANCE DDR4 3200MHz
    Graphics Card(s)
    Aoris Nvidia Geforce RTX 3060 ti
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    Samsung F27G3T 144hz
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung V-NAND SSD 970 Evo plus 500GB
    3TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
    1 x 2TB External USB. 1 x 4TB External SSD
    other HDD drives optional docking (when I get around to it)
    PSU
    Corsair VS550
    Case
    Coolermaster
    Cooling
    DEEP COOL AS500 CPU COOLER
    Keyboard
    Microsoft Multimedia 1.01a. MSI Vigor elite Mech board as spare/games
    Mouse
    Corsair Sabre (with pretty lights!)
    Internet Speed
    600+MB
    Browser
    Opera
    Antivirus
    Kaspersky Total Security 2022
    Other Info
    WIRELESS 802.11 AC1300 867Mbps/5GHz, 400Mbps/2.4GHz PCI-E CARD
    Logitech speakers
    Asus DRW-14D5MT x48
    Net via Virgin hub 3 (using RJ45 cable). Plus MS surface 5 tablet

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