Link to Windows and Phone Link issues


GeoffG47

Member
Local time
8:57 AM
Posts
3
OS
Windows 11
My notices, only appear on my HP laptop sporadically. Some days I receive messages without any problems. Than the next day nothing appears. Specifically when signing into a website and not getting the sign in code. I have both apps open and connected between my HP and my Samsung Galaxy phone.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    11th gen Intel Core i5
    Motherboard
    HP 881D
    Memory
    8 GB
    Graphics Card(s)
    Intel Iris xe graphics
    Monitor(s) Displays
    Intergrated
My notices, only appear on my HP laptop sporadically. Some days I receive messages without any problems. Than the next day nothing appears. Specifically when signing into a website and not getting the sign in code. I have both apps open and connected between my HP and my Samsung Galaxy phone.
Hi & welcome,
It always helps to fill out your system specs in your profile as it eliminates asking basic questions.

I am a Phone Link user and have it running on a total of 4 machines and I get messages, too many in fact.
Do you think that your Bluetooth device might go to sleep from one day to the next, therefore inhibiting your ability to receive messages?
Does you Wifi adapter also turns off when not in use?
Those are the things you might want to look at.

Do you use the Phone Link widget, which is quite useful to refresh the app?

widget2.webpwidget.webp
 
Last edited:

My Computers

System One System Two

  • OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Thank you for your response. I do not see any problem with either my bluetooth or wifi. I do keep phone link open on my taskbar and refresh it often.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    11th gen Intel Core i5
    Motherboard
    HP 881D
    Memory
    8 GB
    Graphics Card(s)
    Intel Iris xe graphics
    Monitor(s) Displays
    Intergrated
Thank you for your response. I do not see any problem with either my bluetooth or wifi. I do keep phone link open on my taskbar and refresh it often.
Do you let the system turn the power off to the devices though as indicated in the top screenshot?
Make sure no checkmarks are in the box indicated by the arrow.
 

My Computers

System One System Two

  • OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
No checkmarks are on.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    11th gen Intel Core i5
    Motherboard
    HP 881D
    Memory
    8 GB
    Graphics Card(s)
    Intel Iris xe graphics
    Monitor(s) Displays
    Intergrated
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