Login and Internal Link issues ..... why ?


PhantomPaul

Member
Local time
7:12 AM
Posts
6
OS
Windows 11
About a week ago, a number of my regularly used websites suddenly started to hang when I tried to login. In some cases, leaving it 15-20 minutes got me in but then all of the internal links hung in the same way.

I had no problem with accessing these (mainstream) sites previously. Sites like BBC work perfectly as do many other sites. The problematic sites are accesible perfectly and work perfectly on my iphone.

I have tried ...........

- talking to support teams for these sites and they say no issues reported their end
- cleared cache multiple times via my browser (Chrome) and via CCleaner with no change
- tried Bing and Firefox but same issue with both
- ran full system scan on Bitdefender with no change
- disabled Bitdender with no change
- ran System Restore with no effect albeit the restore probably doesn't pre-date the time it started to go wrong
- ran ChkDisk with no effect
- no obvious clues in Event Viewer
- removed recent Windows Security Update reported by some as causing "login issues" but had no effect

It is acting as though a rogue cache file is being called but I can't see how it would have survived the various moves I've made.

I'm desperately trying to avoid a full system restore but I've run out of ideas so if anybody can help then I would be very, very grateful !
 
Windows Build/Version
Windows 11 Pro 64-bit Vers 25H2 (OS Build 26200.7623)

My Computer My Computer

At a glance

Windows 11AMD K1764GB Ram2047MB NVIDIA GeForce RTX 3080 (EVGA)
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD K17
Motherboard
ASUSTeK COMPUTER INC. TUF GAMING B450M-PLUS II (AM4)
Memory
64GB Ram
Graphics Card(s)
2047MB NVIDIA GeForce RTX 3080 (EVGA)
Hard Drives
Multiple SSDs
Only suggestion I have is to run @FreeBooter .bat file to reset network components (run it as administrator)
Here we strongly suggest one makes regular system mages. The beauty of making images is when unexplainable stuff happens one can be back in business in 10 minutes.
 

Attachments

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I had no problem with accessing these (mainstream) sites previously. Sites like BBC work perfectly as do many other sites.

What sites?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8655 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8655 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?

My Computer My Computer

At a glance

Windows 11AMD K1764GB Ram2047MB NVIDIA GeForce RTX 3080 (EVGA)
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD K17
Motherboard
ASUSTeK COMPUTER INC. TUF GAMING B450M-PLUS II (AM4)
Memory
64GB Ram
Graphics Card(s)
2047MB NVIDIA GeForce RTX 3080 (EVGA)
Hard Drives
Multiple SSDs
I'm still in desperate need of help with this bizarre issue. My internet access and browsing is absolutely fine except for a small number of mainstream sites. Each of these problematic sites are sites that I have used very regularly in the past but which now hang every time I try to access them.

These include sites like Find Your Ancestors & Family History - Genealogy & Ancestry and Search the List – Find listed buildings, monuments, battlefields and more | Historic England. It seems to be highly likely that these sites are connecting to some sort of rogue cache files but how do I remove these cache files ? I have used CCleaner several times as well as Chrome tools as well as Bitdefender but none seem to have any effect.

Any help really appreciated here.
 

My Computer My Computer

At a glance

Windows 11AMD K1764GB Ram2047MB NVIDIA GeForce RTX 3080 (EVGA)
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD K17
Motherboard
ASUSTeK COMPUTER INC. TUF GAMING B450M-PLUS II (AM4)
Memory
64GB Ram
Graphics Card(s)
2047MB NVIDIA GeForce RTX 3080 (EVGA)
Hard Drives
Multiple SSDs
Have you tried ipcongfig /flushdns?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2Intel Core i9 13900KCorsair Dominator Platinum 64gb 5600MT/s DDR5...Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-...
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 3107
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC: Cambridge Audio DACMagic200M - Headphone Amp: Topping L50
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate Expansion 16TB external - USB 3.2
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Incase Ergonomic USB (Microsoft clone)
    Mouse
    Logitech MX Master 3S
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 26.1.1
    Hasleo Backup Suite
    Dashlane password manager
    Kensington Verimark fingerprint reader
    Logitech Brio 4K webcam
    Orico 10-port powered USB 3.0 hub
  • At a glance

    Windows 11 Pro 25H2Intel® Core™ i9-13900H32GB DDR4-3200 Dual channel*Intel Iris Xᵉ Graphics G7
    Operating System
    Windows 11 Pro 25H2
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    Intel® Core™ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMe™ PCIe® 3.0 SSD
    Mouse
    Logitech MX Ergo Trackball
    Antivirus
    Bitdefender Total Security
    Other Info
    720p Webcam
    WiFi & USB to ethernet
Yes very many times !
 

My Computer My Computer

At a glance

Windows 11AMD K1764GB Ram2047MB NVIDIA GeForce RTX 3080 (EVGA)
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD K17
Motherboard
ASUSTeK COMPUTER INC. TUF GAMING B450M-PLUS II (AM4)
Memory
64GB Ram
Graphics Card(s)
2047MB NVIDIA GeForce RTX 3080 (EVGA)
Hard Drives
Multiple SSDs
Try temporarily switching your DNS to something else, e.g. Google’s 8.8.8.8 and 8.8.4.4, or CloudFlare’s 1.1.1.1.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (in a VM)12th Gen Core i7-1260P64 GB Micron PC4-25600Intel Iris Xe Graphics
OS
Windows 11 Pro 25H2 (in a VM)
Computer type
PC/Desktop
Manufacturer/Model
Intel NUC12WSHi7
CPU
12th Gen Core i7-1260P
Motherboard
NUC12WSBi7
Memory
64 GB Micron PC4-25600
Graphics Card(s)
Intel Iris Xe Graphics
Sound Card
on-board Realtek HD Audio
Monitor(s) Displays
Dell U3219Q
Screen Resolution
3840 x 2160
Hard Drives
Samsung SSD 990 PRO 1TB
Crucial MX500 2 TB
Keyboard
CODE 104-Key mechanical with Cherry MX Clears
Antivirus
Microsoft Defender
Just switched to 8.8.8.8 ..... had no effect.
 

My Computer My Computer

At a glance

Windows 11AMD K1764GB Ram2047MB NVIDIA GeForce RTX 3080 (EVGA)
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD K17
Motherboard
ASUSTeK COMPUTER INC. TUF GAMING B450M-PLUS II (AM4)
Memory
64GB Ram
Graphics Card(s)
2047MB NVIDIA GeForce RTX 3080 (EVGA)
Hard Drives
Multiple SSDs
I have just switched on my VPN and everything worked fine. I then turned off the VPN and everything still works fine ...... what on earth does that prove ?!!!!
 

My Computer My Computer

At a glance

Windows 11AMD K1764GB Ram2047MB NVIDIA GeForce RTX 3080 (EVGA)
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD K17
Motherboard
ASUSTeK COMPUTER INC. TUF GAMING B450M-PLUS II (AM4)
Memory
64GB Ram
Graphics Card(s)
2047MB NVIDIA GeForce RTX 3080 (EVGA)
Hard Drives
Multiple SSDs
Back
Top Bottom