Lots of Critical Error popups, but don't know what's generating them


highstream

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Win 11 Pro x64 24H2, 26100.6584, desktop. I get a lot of Critical Error popups, but because they are in the background I tend not to notice until I've closed a foreground program or see their icon on the Taskbar. Since the popups only have my email address, I have no idea what's generating them, sometimes several. My impression is they come more with opening PDFs, but I don't know for sure. I've had several in the past 20 minutes or so since returning to the computer, but looking in Event Viewer there are no Errors in the past hour and 9 warnings. Is there somewhere else to look? Thanks,
 

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Post a screenshot of the error pop up (edit out your email address).
 

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Windows 11 Pro.(25H2)Ryzen 5 9600XT-Create expert 2 x 16GB 6000 CL30-36-36.RX9070XT Hellhound
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Self build
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Just had a few Critical Error popups while directly opening an assortment of pdf files with PDF XChange Viewer, a now outdated program (which I've preferred over its replacement, which doesn't bring error popups). Sometimes the files open fine, while with others double clicking is as if I had hit F2 to edit the file name and up comes the critical error box (I have single click set, but it doesn't seem to work consistently). But as you can see from the Reliability History, these occurrences are not being recorded as problems. The popups have happened with current programs as well, as far as I recall. Will watch further. This is a three week old clean install of Win 11 (with glasskuter's help). Otherwise, been working well. Never saw this in Win 10.

- Reliability History: one problem report 5 days ago - another program stopped working - and the rest two weeks back and earlier
 

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Last edited:

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    Windows 11 Proi516.0 GB
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i5
    Motherboard
    Asus
    Memory
    16.0 GB
    Monitor(s) Displays
    Samsung T45F
    Screen Resolution
    1920x1200
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    IBM Model M
    Mouse
    Bornd
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    Win 11 Pro
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Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
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    Windows 11 Proi516.0 GB
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i5
    Motherboard
    Asus
    Memory
    16.0 GB
    Monitor(s) Displays
    Samsung T45F
    Screen Resolution
    1920x1200
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    Samsung Evo SSDs and Western HDDs
    Keyboard
    IBM Model M
    Mouse
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    Win 11 Pro
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The logo in the pop up is from PDFsam(Split and Merge) Enhanced, is that the PDF app you're using.
 

My Computer My Computer

At a glance

Windows 11 Pro.(25H2)Ryzen 5 9600XT-Create expert 2 x 16GB 6000 CL30-36-36.RX9070XT Hellhound
OS
Windows 11 Pro.(25H2)
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Ryzen 5 9600X
Motherboard
Aorus elite wifi7 B850
Memory
T-Create expert 2 x 16GB 6000 CL30-36-36.
Graphics Card(s)
RX9070XT Hellhound
Sound Card
Onboard/Logitech Z313 speakers
Monitor(s) Displays
Samsung G5 Odyssey 27in.
Screen Resolution
2560 x 1440, 144Hz
Hard Drives
Lexar NM790 2TB
PSU
Corsair RM850 (2019 model)
Case
Kendomen Titanium, 5 x 120mm fans
Cooling
Phantom Spirit 120 SE Black CPU cooler
Keyboard
Logitech MK120
Mouse
Logitech M90
Browser
Edge, Chrome
Antivirus
Defender
The logo in the pop up is from PDFsam(Split and Merge) Enhanced, is that the PDF app you're using.

No. As I wrote above, PDF XChange Viewer. But knowing that it’s coming from PDFSam will help me figure it out, thanks. Sam is occasionally useful as a backup.
 

My Computers My Computers

  • At a glance

    Windows 11 Proi516.0 GB
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i5
    Motherboard
    Asus
    Memory
    16.0 GB
    Monitor(s) Displays
    Samsung T45F
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung Evo SSDs and Western HDDs
    Keyboard
    IBM Model M
    Mouse
    Bornd
    Antivirus
    Windows and MBAM Premium
  • At a glance

    Win 11 Pro
    Operating System
    Win 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad
Unintstalled all PDFSam and rebooted. Solved the problem. Also filed a report with PDFSam. Bizarre behavior. While I've experienced conflicts before, never where one program not in use threw up an error message when a competitor is used. Saying that makes me wonder if PDFSam services was running with startup. Well, I'll wait to see what they have to say.
 

My Computers My Computers

  • At a glance

    Windows 11 Proi516.0 GB
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i5
    Motherboard
    Asus
    Memory
    16.0 GB
    Monitor(s) Displays
    Samsung T45F
    Screen Resolution
    1920x1200
    Hard Drives
    Samsung Evo SSDs and Western HDDs
    Keyboard
    IBM Model M
    Mouse
    Bornd
    Antivirus
    Windows and MBAM Premium
  • At a glance

    Win 11 Pro
    Operating System
    Win 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Thinkpad

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