Microsoft CoPilot Errors In Event Log


snerd

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I've got tons of this error relating to Copilot. Any ideas or fixes?


Log Name: Microsoft-Windows-ModernDeployment-Diagnostics-Provider/ManagementService

Source: Microsoft-Windows-ModernDeployment-Diagnostics-Provider

Date: 8/23/2023 9:54:47 PM

Event ID: 1010

Task Category: None

Level: Error

Keywords:

User: CLXDESKTOP\****

Computer: CLXDesktop

Description:

Autopilot.dll WIL error was reported.

HRESULT: 0x80070491

File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 128

Message: NULL

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-ModernDeployment-Diagnostics-Provider" Guid="{bab3ad92-fb96-5902-450b-b8421bdec7bd}" />
<EventID>1010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x1000000000000000</Keywords>
<TimeCreated SystemTime="2023-08-24T02:54:47.8369572Z" />
<EventRecordID>752</EventRecordID>
<Correlation />
<Execution ProcessID="17148" ThreadID="31016" />
<Channel>Microsoft-Windows-ModernDeployment-Diagnostics-Provider/ManagementService</Channel>
<Computer>CLXDesktop</Computer>
<Security UserID="S-1-5-21-693982307-2081396271-1681512230-1001" />
</System>
<EventData>
<Data Name="HRESULT">0x80070491</Data>
<Data Name="File">onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp</Data>
<Data Name="Line">128</Data>
<Data Name="Message">NULL</Data>
</EventData>
</Event>
 
Windows Build/Version
Windows 11 Pro 22H2 (22621.2215)

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (22631.3447)
    Computer type
    PC/Desktop
    Manufacturer/Model
    CLX Intel Battlebox Ultimate (RA)
    CPU
    Intel® Core™ i9-13900KS 3.20GHz
    Motherboard
    ASUS ROG Maximus Z790 Hero WIFI - ATX
    Memory
    128GB DDR5-5200 Kingston Fury Beast RGB
    Graphics Card(s)
    Zotac Trinity NVIDIA® GeForce® RTX 4090 24GB GDDR6X
    Monitor(s) Displays
    Dell G3223Q 32" 4K Ultra HD
    Screen Resolution
    3840x2160 @144hz
    Hard Drives
    2TB Samsung 990 Pro 2280 NVMe M.2 SSD
    2TB Samsung 990 Pro 2280 NVMe M.2 SSD
    2TB Samsung 980 Pro NVMe M.2 SSD
    PSU
    1200W Corsair HX Ser HX1200 80+ Platinum
    Case
    Lian Li / Der Bauer 011DXL ROG
    Cooling
    Phanteks Glacier One 360 RGB AIO LC
    Keyboard
    Logitech K350 Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    1GB Fiber : 940/920
    Browser
    Microsoft Edge
    Antivirus
    Bitdefender Premium
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Thanks, but there is no reference to Windows CoPilot in either location in Local Group Policy Editor.
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (22631.3447)
    Computer type
    PC/Desktop
    Manufacturer/Model
    CLX Intel Battlebox Ultimate (RA)
    CPU
    Intel® Core™ i9-13900KS 3.20GHz
    Motherboard
    ASUS ROG Maximus Z790 Hero WIFI - ATX
    Memory
    128GB DDR5-5200 Kingston Fury Beast RGB
    Graphics Card(s)
    Zotac Trinity NVIDIA® GeForce® RTX 4090 24GB GDDR6X
    Monitor(s) Displays
    Dell G3223Q 32" 4K Ultra HD
    Screen Resolution
    3840x2160 @144hz
    Hard Drives
    2TB Samsung 990 Pro 2280 NVMe M.2 SSD
    2TB Samsung 990 Pro 2280 NVMe M.2 SSD
    2TB Samsung 980 Pro NVMe M.2 SSD
    PSU
    1200W Corsair HX Ser HX1200 80+ Platinum
    Case
    Lian Li / Der Bauer 011DXL ROG
    Cooling
    Phanteks Glacier One 360 RGB AIO LC
    Keyboard
    Logitech K350 Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    1GB Fiber : 940/920
    Browser
    Microsoft Edge
    Antivirus
    Bitdefender Premium
I looked closer at that error. It is not for Copilot, but for Auto Pilot. 2 different things. Maybe some of this can lead you in the right direction on handling the error.
The error states Autopilot.dll WIL error was reported.

From reading about it (most of the information is over my head) The following article says "registration of a device with Windows Autopilot is performed by the OEM, reseller, or distributor from which the device was purchased. However it is also possible to register devices manually."
IMO this means your device was registered to AutoPilot during setup by your vender or yourself.

Information about what AutoPilot is Overview of Windows Autopilot

Instructions for handling the error here Autopilot.dll WIL error was reported in Windows 11/10

There is a lengthy discussion of the error here. Redirecting

I suggest try doing an repair install to see if it will fix it as is one of the suggestions in the Windows Club article. Repair Install Windows 11 with an In-place Upgrade Tutorial
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Good info, thanks!
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (22631.3447)
    Computer type
    PC/Desktop
    Manufacturer/Model
    CLX Intel Battlebox Ultimate (RA)
    CPU
    Intel® Core™ i9-13900KS 3.20GHz
    Motherboard
    ASUS ROG Maximus Z790 Hero WIFI - ATX
    Memory
    128GB DDR5-5200 Kingston Fury Beast RGB
    Graphics Card(s)
    Zotac Trinity NVIDIA® GeForce® RTX 4090 24GB GDDR6X
    Monitor(s) Displays
    Dell G3223Q 32" 4K Ultra HD
    Screen Resolution
    3840x2160 @144hz
    Hard Drives
    2TB Samsung 990 Pro 2280 NVMe M.2 SSD
    2TB Samsung 990 Pro 2280 NVMe M.2 SSD
    2TB Samsung 980 Pro NVMe M.2 SSD
    PSU
    1200W Corsair HX Ser HX1200 80+ Platinum
    Case
    Lian Li / Der Bauer 011DXL ROG
    Cooling
    Phanteks Glacier One 360 RGB AIO LC
    Keyboard
    Logitech K350 Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    1GB Fiber : 940/920
    Browser
    Microsoft Edge
    Antivirus
    Bitdefender Premium

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