Mouse Pointer Option, “Enhance pointer precision” Keeps Getting Reset


compupix

compupix

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Windows 11
“Enhance pointer precision” keeps getting reset. I don’t even have to reboot for it to happen.

[Mouse Settings > Additional mouse settings > Pointer Options > Enhance pointer precision]

I thought it might be associated with Windows Updates, but I think it happens more often than that… even more often than rebooting.

I ran system file checker. Nothing unusual was found.

I use a Kensington trackball. There is no Kensington software installed.

Microsoft Office and Keyboard Center is installed.

Windows 11 Home 10.0.22631
 

My Computer My Computer

At a glance

Windows 11Intel 7-1070016gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Del XPS 8940
CPU
Intel 7-10700
Motherboard
Dell 0KV3RP
Memory
16gb
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Kensington Expert Mouse KB64325
compupix said:
“Enhance pointer precision” keeps getting reset
Click to expand...
Do you mean reset from 'ticked' to 'unticked' or other way around? Whichever it is I wonder if it is a corrupt mouse driver? Try uninstalling and reinstalling the driver perhaps?

Also it is a wired or wireless mouse?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
“Enhance pointer precision” does not remain checked.
I uninstalled all mouse drivers. (That's difficult to complete!)
The mouse is wired.
I just re-checked "Enhance pointer precision" I'll re-post if it gets unchecked.
 

My Computer My Computer

At a glance

Windows 11Intel 7-1070016gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Del XPS 8940
CPU
Intel 7-10700
Motherboard
Dell 0KV3RP
Memory
16gb
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Kensington Expert Mouse KB64325
I rebooted my computer today. . . and now Enhance pointer precision is off.
I re-checked it. :(
 

My Computer My Computer

At a glance

Windows 11Intel 7-1070016gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Del XPS 8940
CPU
Intel 7-10700
Motherboard
Dell 0KV3RP
Memory
16gb
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Kensington Expert Mouse KB64325
Try running this batch file. It runs windows command line functions SFC, DISM and CHKDSK in order to check for and fix windows problems.

Be aware it may take 10 minutes to run so be patient.
 

Attachments

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
There is no special driver for the Kensington ExpertMouse trackball.

I don’t like KensingtonWorks.

I ran Tuneup.bat. I think there were no problems:
 

Attachments

My Computer My Computer

At a glance

Windows 11Intel 7-1070016gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Del XPS 8940
CPU
Intel 7-10700
Motherboard
Dell 0KV3RP
Memory
16gb
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Kensington Expert Mouse KB64325

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
If you can't resolve the issue to your satisfaction then maybe try another type of mouse? It may cost you some £ but may lead to a less frustrating computer experience.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD

My Computer My Computer

At a glance

Windows 11Intel 7-1070016gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Del XPS 8940
CPU
Intel 7-10700
Motherboard
Dell 0KV3RP
Memory
16gb
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Kensington Expert Mouse KB64325
Okay then change your mouse as per my post #9. I think you can get these quite cheap so not much of a gamble. Good luck.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
The problem was solved by doing a Windows Reset.
Too bad I selected the wrong option and now I have to reinstall all of my programs and restore all of my lost settings.
At least my regular files didn't get clobbered.
 

My Computer My Computer

At a glance

Windows 11Intel 7-1070016gb
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Del XPS 8940
CPU
Intel 7-10700
Motherboard
Dell 0KV3RP
Memory
16gb
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Kensington Expert Mouse KB64325
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