MS Office (Word and Excel) missing


lnjr

Well-known member
Member
Local time
1:24 AM
Posts
55
OS
windows 11 Pro
I installed MS office on my computer when I first started using this pc. It is running Windows 11 Pro Version 23H2 (OS Build 22631.7584) and up until at least yesterday, 09/23/26 without any issues. I went to open a blank word document a little while ago and my shortcut is gone as well as the entire MS Office suite. I did not do any updates yesterday so it didn't have anything to do with an update and I did not uninstall it. I have no idea what happened to my program.

Any ideas as to what could have happened between yesterday and today when I turned on the computer or suggestions on what to do would be so very much appreciated.

I did do a complete backup with Hasleo on 09/19/26 and I always select full backup as well as a complete image check when done so worst case scenario I guess I could restore my computer using that backup - but I hope that is not the case (and I have no idea how to go about doing that either).

Thank You So Very Much
 

My Computers My Computers

  • At a glance

    windows 11 Pro11th Gen Intel Core i7-11390H (4 Cores, 8 Thr...32GB dual channel (DDR4)Intel® Iris® Xe
    OS
    windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    geekom mini IT11
    CPU
    11th Gen Intel Core i7-11390H (4 Cores, 8 Threads, 12M
    Memory
    32GB dual channel (DDR4)
    Graphics Card(s)
    Intel® Iris® Xe
    Monitor(s) Displays
    HP S2031
    Hard Drives
    1TB SSD
  • At a glance

    Windows 11 ProIntel Core i7-13620HDDR4: SO-DIMM 32GB
    Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Geekom Mini PC XT13 Pro
    CPU
    Intel Core i7-13620H
    Memory
    DDR4: SO-DIMM 32GB
    Monitor(s) Displays
    HPS2031
    Hard Drives
    M.2 1TB
I had just read an article about what just happened to you. It seems that the September Windows update is the cause of your problem (yet another issue among the many caused by this update). The article mentioned that the September security update affects both Office 2013 and Office 2019 (it doesn’t say whether it affects other versions), either by removing the license or by directly uninstalling the programs. The solutions provided are: re-enter the license, reinstall Office, or uninstall the September update. And if none of those three solutions work, wait to see what Microsoft does or even reinstall Windows!!!! Thank goodness I blocked updates back in August.
 

My Computer My Computer

At a glance

Win 11 Pro 23H213700K32GB DDR5 Kingston Fury Renegade @6400MSI GeForce RTX 4070 Ti Gaming X Slim White 12G
OS
Win 11 Pro 23H2
Computer type
PC/Desktop
CPU
13700K
Motherboard
MAG Z790 TOMAHAWK WIFI (7D91vHH - 0x12F)
Memory
32GB DDR5 Kingston Fury Renegade @6400
Graphics Card(s)
MSI GeForce RTX 4070 Ti Gaming X Slim White 12G
Sound Card
Creative Sound Blaster Z SE
Monitor(s) Displays
ASUS VA24DQ
Hard Drives
WD Black SN850X 2TB (main)
SAMSUNG SSD 990 Pro 2TB
WD Blue 1TB 7200rpm
PSU
Corsair RM1000x SHIFT
Case
DeepCool CH560 WH
Cooling
Noctua NH-D15S
Keyboard
Ducky One 3 Pro Nazca Line
Mouse
Logitech G403 HERO
Back
Top Bottom