My computer always lags and gets stuck on video games, help!


ALIBEANIE

New member
Local time
6:39 AM
Posts
2
OS
WINDOWS 11
My computer is always getting stuck, lagging on fps games, i don't even put graphics on high or anything because of this issue but it still lags, the games don't crash though.
I thought we bought a pretty good computer for basic needs and a little bit of gaming so i'm not sure why we have this issue, I have tried checking the drivers and there is nothing that needs to be updated, we don't even use the computer that much because of this issue so it's not like it could have a virus or anything like that. Please help! Thank you so much.
PC Specs:

OS Name Microsoft Windows 11 Home
Version 10.0.22000 Build 22000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-TUFV07J
System Manufacturer HP
System Model HP Pavilion All-in-One 27-d0xxx
System Type x64-based PC
System SKU 1K0G2AA#ABA
Processor Intel(R) Core(TM) i7-10700T CPU @ 2.00GHz, 2001 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date AMI F.41, 7/22/2021
SMBIOS Version 3.2
Embedded Controller Version 44.28
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 86ED
BaseBoard Version A01
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.22000.1"
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 10.6 GB
Total Virtual Memory 18.2 GB
Available Virtual Memory 12.8 GB
Page File Space 2.38 GB
 

My Computer

System One

  • OS
    WINDOWS 11


1) Download and install the latest version of the HP Support Assistant: HP Support Assistant | HP® Support
Run the tool to check for any updates.

2) These are some trial and error steps:

a) Place the computer into clean boot:

b) Uninstall the preinstalled Trend Micro to see if it makes any difference > make sure Microsoft Defender is on
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
For most of modern video games, PC should have two hardware components: SSD for OS and game installation and modern video adapter, like GeForce RTX 3050 or later. If you play MMO, also need a broadband Internet connection, like 256 Kbps or higher.
 

My Computer

System One

  • OS
    Windows 11 Pro; Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-12700K (Alder Lake)
    Motherboard
    Asus PRIME Z690-M Plus D4
    Memory
    16 GB (2x8 Corsair DDR4-2132)
    Graphics Card(s)
    Asus GeForce 1050 Ti, 4 GB
    Monitor(s) Displays
    Philips 235PQ
    Screen Resolution
    1920x1080
    Hard Drives
    Windows 11: Samsung SSD 870 EVO, 500 GB (SATA), MBR
    Windows 8.1: Samsung SSD 980 PRO, 500 GB (M.2), MBR
    PSU
    Platimax D.F. 1050 W (80 Plus Platinum)
    Internet Speed
    Local link 1 Gbps, provider's line 500 Mbps
    Browser
    Google Chrome
    Other Info
    Realtek PCIe GbE Family Controller (for Windows 8.1 compatibility)
    Microsoft Office H&S 2013 x64
If you only have the integrated Intel graphics, you're not going to get great gaming performance. The UHD 630 is not that good.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    AMD Ryzen 5 5600X
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB Corsair Vengeance LPX DDR4-3200
    Graphics Card(s)
    PowerColor Red Devil Radeon RX 6600XT with 8GB GDDR6
    Sound Card
    Realtek integrated
    Monitor(s) Displays
    Acer Nitro 24" RG241Y 144hz refresh rate
    Screen Resolution
    1920 X 1080
    Hard Drives
    Western Digital Black SN770 1 TB NVMe SSD
    Samsung 860 QVO 1 TB SATA SSD
    Seagate Barracuda 1 TB HDD
    PSU
    LEPA B650 650 watt
    Case
    Enermax Coenus
    Cooling
    Cooler Master Hyper T4 air
    Keyboard
    CM Storm Devastator
    Mouse
    E-Blue Cobra Jr.
    Internet Speed
    100mbs
    Browser
    Microsoft Edge Chromium
    Antivirus
    Microsoft Defender
    Other Info
    Optical Drives: LG DVD-RW and Pioneer BluRay/ DVD burner
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Zephyrus G14
    CPU
    AMD Ryzen 9 6900HS
    Motherboard
    Asus board (GA402RK)
    Memory
    16 GB Samsung DDR5-4800
    Graphics card(s)
    Integrated Radeon 680M and discrete Radeon RX 6800S with 8GB GDDR6
    Sound Card
    Integrated Realtek with Dolby Atmos
    Monitor(s) Displays
    Laptop screen 14" WQXGA, IPS, 120hz refresh rate
    Screen Resolution
    2560 X 1600
    Hard Drives
    1TB PCIe Gen 4 SSD (WD Black SN850)
    PSU
    Battery power and Asus power brick/adapter. Also has USB-C charging
    Case
    Laptop
    Cooling
    Laptop fans in vapor chamber
    Mouse
    Touchpad and Omoton bluetooth mouse
    Keyboard
    Built in RGB backlit
    Internet Speed
    100mbps
    Browser
    Edge Chromium
    Antivirus
    Microsoft Defender
For most of modern video games, PC should have two hardware components: SSD for OS and game installation and modern video adapter, like GeForce RTX 3050 or later. If you play MMO, also need a broadband Internet connection, like 256 Kbps or higher.
Yeah you're probably gonna need more than 256kpbs nowadays to play online xD
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710
Yeah you're probably gonna need more than 256kpbs nowadays to play online xD
Generally yes, but it depends on genre. For FPS the normal speed may be 250 Mbps and low latency is mandatory, while for casual/social MMO 250 Kbps may be enough.
 

My Computer

System One

  • OS
    Windows 11 Pro; Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    i7-12700K (Alder Lake)
    Motherboard
    Asus PRIME Z690-M Plus D4
    Memory
    16 GB (2x8 Corsair DDR4-2132)
    Graphics Card(s)
    Asus GeForce 1050 Ti, 4 GB
    Monitor(s) Displays
    Philips 235PQ
    Screen Resolution
    1920x1080
    Hard Drives
    Windows 11: Samsung SSD 870 EVO, 500 GB (SATA), MBR
    Windows 8.1: Samsung SSD 980 PRO, 500 GB (M.2), MBR
    PSU
    Platimax D.F. 1050 W (80 Plus Platinum)
    Internet Speed
    Local link 1 Gbps, provider's line 500 Mbps
    Browser
    Google Chrome
    Other Info
    Realtek PCIe GbE Family Controller (for Windows 8.1 compatibility)
    Microsoft Office H&S 2013 x64
Generally yes, but it depends on genre. For FPS the normal speed may be 250 Mbps and low latency is mandatory, while for casual/social MMO 250 Kbps may be enough.
Depends on you're standards but mine are pretty high in that regard. Like dial up speeds xD
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710
For most of modern video games, PC should have two hardware components: SSD for OS and game installation and modern video adapter, like GeForce RTX 3050 or later. If you play MMO, also need a broadband Internet connection, like 256 Kbps or higher
what if it works sometimes and sometimes it doesnt? why does it do that if its not supposed to work at all i guess. We play Valorant and it works just right after restarting the computer most of the time. The internet connection is fine for us too, we have pretty good internet for online gaming. Is there any solution at all or should we try to find another computer with NVIDIA gpu?
 

My Computer

System One

  • OS
    WINDOWS 11
Is there any solution at all or should we try to find another computer
I would invest in an actual Gaming computer with a separate monitor if you want to game.
Remember when choosing the old saying "you get what you pay for" is important.
 

My Computer

System One

  • OS
    Windows 10
When available please update the progress with post #4.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
what if it works sometimes and sometimes it doesnt? why does it do that if its not supposed to work at all i guess. We play Valorant and it works just right after restarting the computer most of the time. The internet connection is fine for us too, we have pretty good internet for online gaming. Is there any solution at all or should we try to find another computer with NVIDIA gpu?
All games are different in how they will play with specific GPU's. The Intel graphics in your computer are pretty weak for high end gaming. AMD's integrated graphics are much better. If you really want to game with high end games, then yes a different computer with a good discrete video card would be better. It can be either AMD or Intel and AMD or Nvidia for the graphics. It depends on your budget as to how high end you want to go.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    AMD Ryzen 5 5600X
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB Corsair Vengeance LPX DDR4-3200
    Graphics Card(s)
    PowerColor Red Devil Radeon RX 6600XT with 8GB GDDR6
    Sound Card
    Realtek integrated
    Monitor(s) Displays
    Acer Nitro 24" RG241Y 144hz refresh rate
    Screen Resolution
    1920 X 1080
    Hard Drives
    Western Digital Black SN770 1 TB NVMe SSD
    Samsung 860 QVO 1 TB SATA SSD
    Seagate Barracuda 1 TB HDD
    PSU
    LEPA B650 650 watt
    Case
    Enermax Coenus
    Cooling
    Cooler Master Hyper T4 air
    Keyboard
    CM Storm Devastator
    Mouse
    E-Blue Cobra Jr.
    Internet Speed
    100mbs
    Browser
    Microsoft Edge Chromium
    Antivirus
    Microsoft Defender
    Other Info
    Optical Drives: LG DVD-RW and Pioneer BluRay/ DVD burner
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Zephyrus G14
    CPU
    AMD Ryzen 9 6900HS
    Motherboard
    Asus board (GA402RK)
    Memory
    16 GB Samsung DDR5-4800
    Graphics card(s)
    Integrated Radeon 680M and discrete Radeon RX 6800S with 8GB GDDR6
    Sound Card
    Integrated Realtek with Dolby Atmos
    Monitor(s) Displays
    Laptop screen 14" WQXGA, IPS, 120hz refresh rate
    Screen Resolution
    2560 X 1600
    Hard Drives
    1TB PCIe Gen 4 SSD (WD Black SN850)
    PSU
    Battery power and Asus power brick/adapter. Also has USB-C charging
    Case
    Laptop
    Cooling
    Laptop fans in vapor chamber
    Mouse
    Touchpad and Omoton bluetooth mouse
    Keyboard
    Built in RGB backlit
    Internet Speed
    100mbps
    Browser
    Edge Chromium
    Antivirus
    Microsoft Defender
Last edited:

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    AMD Ryzen 5 5600X
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB Corsair Vengeance LPX DDR4-3200
    Graphics Card(s)
    PowerColor Red Devil Radeon RX 6600XT with 8GB GDDR6
    Sound Card
    Realtek integrated
    Monitor(s) Displays
    Acer Nitro 24" RG241Y 144hz refresh rate
    Screen Resolution
    1920 X 1080
    Hard Drives
    Western Digital Black SN770 1 TB NVMe SSD
    Samsung 860 QVO 1 TB SATA SSD
    Seagate Barracuda 1 TB HDD
    PSU
    LEPA B650 650 watt
    Case
    Enermax Coenus
    Cooling
    Cooler Master Hyper T4 air
    Keyboard
    CM Storm Devastator
    Mouse
    E-Blue Cobra Jr.
    Internet Speed
    100mbs
    Browser
    Microsoft Edge Chromium
    Antivirus
    Microsoft Defender
    Other Info
    Optical Drives: LG DVD-RW and Pioneer BluRay/ DVD burner
  • Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus ROG Zephyrus G14
    CPU
    AMD Ryzen 9 6900HS
    Motherboard
    Asus board (GA402RK)
    Memory
    16 GB Samsung DDR5-4800
    Graphics card(s)
    Integrated Radeon 680M and discrete Radeon RX 6800S with 8GB GDDR6
    Sound Card
    Integrated Realtek with Dolby Atmos
    Monitor(s) Displays
    Laptop screen 14" WQXGA, IPS, 120hz refresh rate
    Screen Resolution
    2560 X 1600
    Hard Drives
    1TB PCIe Gen 4 SSD (WD Black SN850)
    PSU
    Battery power and Asus power brick/adapter. Also has USB-C charging
    Case
    Laptop
    Cooling
    Laptop fans in vapor chamber
    Mouse
    Touchpad and Omoton bluetooth mouse
    Keyboard
    Built in RGB backlit
    Internet Speed
    100mbps
    Browser
    Edge Chromium
    Antivirus
    Microsoft Defender
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