My mouse is randomly freezing for about 1 second every couple of minutes.


paradoxum

paradoxum

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OS
Windows 11 [22H2] [22621.2428]
My mouse is randomly freezing for about 1 second every couple of minutes. Everything else on the system remains running and does not freeze, only the mouse.

It is a Roccat LEADR. I have tried with and without the cable/wireless and it makes no difference.



While troubleshooting I found these options in device manager:
View attachment 73934
I turned off 'allow the computer [...]', anyway my question is, is there a way to turn this off on everything automatically / in one go? Because I went through device manager and found a few other things with it enabled, so basically I'm looking for an option or a reg file that would disable it for everything. Does this exist? It's hard to search for..

Thanks guys.
 
Windows Build/Version
22h2 22621.2428

My Computer

System One

  • OS
    Windows 11 [22H2] [22621.2428]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Culture-Virus v7.0
    CPU
    Intel Core i9-14900K 3.2 GHz 24-Core Processor
    Motherboard
    Asus ROG MAXIMUS Z790 APEX ENCORE ATX LGA1700 Motherboard
    Memory
    G.Skill Trident Z5 RGB 32 GB (2 x 16 GB) DDR5-7200 CL34 Memory
    Graphics Card(s)
    AMD Radeon RX 6950 XT
    Monitor(s) Displays
    AOC CQ27G2U/BK
    Screen Resolution
    2560x1440
    Hard Drives
    M.2 1: Samsung SSD 990 PRO 2TB
    M.2 2: Samsung SSD 970 EVO Plus 2TB
    PSU
    Corsair RM1000X SHIFT
    Case
    Phanteks NV9
    Cooling
    Custom Water / Direct-Die Cooling
    Keyboard
    Corsair K95 RGB PLATINUM XT Wired Gaming Keyboard
    Mouse
    ROCCAT LEADR Optical
    Internet Speed
    500mb Direct Fiber
    Browser
    Chrome
Not that I have found, I always do it manually. Plus, I like having static control on which devices stay on and which I let get turned off.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
johnlgalt said:
Not that I have found, I always do it manually. Plus, I like having static control on which devices stay on and which I let get turned off.
Click to expand...
I see. My main issue though is the mouse freeze. It's for about half a second and I can not figure out if any application is causing it because it just seems to happen at random.
 

My Computer

System One

  • OS
    Windows 11 [22H2] [22621.2428]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Culture-Virus v7.0
    CPU
    Intel Core i9-14900K 3.2 GHz 24-Core Processor
    Motherboard
    Asus ROG MAXIMUS Z790 APEX ENCORE ATX LGA1700 Motherboard
    Memory
    G.Skill Trident Z5 RGB 32 GB (2 x 16 GB) DDR5-7200 CL34 Memory
    Graphics Card(s)
    AMD Radeon RX 6950 XT
    Monitor(s) Displays
    AOC CQ27G2U/BK
    Screen Resolution
    2560x1440
    Hard Drives
    M.2 1: Samsung SSD 990 PRO 2TB
    M.2 2: Samsung SSD 970 EVO Plus 2TB
    PSU
    Corsair RM1000X SHIFT
    Case
    Phanteks NV9
    Cooling
    Custom Water / Direct-Die Cooling
    Keyboard
    Corsair K95 RGB PLATINUM XT Wired Gaming Keyboard
    Mouse
    ROCCAT LEADR Optical
    Internet Speed
    500mb Direct Fiber
    Browser
    Chrome
Is it possible to update the mouse driver?
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    OEM
    CPU
    Intel i5-3570K
    Motherboard
    Asrock B75M-GL
    Graphics Card(s)
    none
    Sound Card
    none
    Screen Resolution
    1920x1080
    Browser
    Microsoft Edge
    Antivirus
    Microsoft
    Other Info
    22621.2428
Is it connected to a dongle, or via BT, to the PC?
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
If you have not done so already, install the Roccat Swarm software. Within that software you should find advanced options that include the ability to adjust such settings as the polling rate, etc. See if altering any of those settings help.

NOTE: Before changing any settings, I suggest jotting down the current settings so that you can easily go back to where you started.
 

My Computers

System One System Two

  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5" SSD
    1 x 4TB 2.5" SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
I've got the latest drivers for it, I don't think they have been updated in a few years because it's an old mouse, but I use the latest SWARM software;
1697126455946.png


johnlgalt said:
Is it connected to a dongle, or via BT, to the PC?
Click to expand...

It has a wireless charging dongle and you can connect the cable to the mouse directly, it happens either way.
 

My Computer

System One

  • OS
    Windows 11 [22H2] [22621.2428]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Culture-Virus v7.0
    CPU
    Intel Core i9-14900K 3.2 GHz 24-Core Processor
    Motherboard
    Asus ROG MAXIMUS Z790 APEX ENCORE ATX LGA1700 Motherboard
    Memory
    G.Skill Trident Z5 RGB 32 GB (2 x 16 GB) DDR5-7200 CL34 Memory
    Graphics Card(s)
    AMD Radeon RX 6950 XT
    Monitor(s) Displays
    AOC CQ27G2U/BK
    Screen Resolution
    2560x1440
    Hard Drives
    M.2 1: Samsung SSD 990 PRO 2TB
    M.2 2: Samsung SSD 970 EVO Plus 2TB
    PSU
    Corsair RM1000X SHIFT
    Case
    Phanteks NV9
    Cooling
    Custom Water / Direct-Die Cooling
    Keyboard
    Corsair K95 RGB PLATINUM XT Wired Gaming Keyboard
    Mouse
    ROCCAT LEADR Optical
    Internet Speed
    500mb Direct Fiber
    Browser
    Chrome
Your system info needs to be filled in !!
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    My Self
    CPU
    Intel Alder lake i7 12700K
    Motherboard
    Asus z690 Gaming WiFi D4, Bios Ver 4001
    Memory
    32 Gb Corsair Vengeance LPX DDR4 3200 XMP2
    Graphics Card(s)
    EVGA 3070ti FTW3 Ultra Gaming & Intel Arc
    Sound Card
    Via Display port
    Monitor(s) Displays
    Dell AW2723DF
    Screen Resolution
    2560 x 1440 @ 280Hz G-Sync mode
    Hard Drives
    WD Black SN850 1Tb NVME
    Samsung 980 Pro with heatsink 1Tb NVME
    Samsung 870 Qvo 1Tb SSD,
    Seagate ST2000DM001 2Tb
    Pioneer DVD-RW DVR-219L
    WD Black SN850x NVME 2Tb x2
    PSU
    Corsair RM850
    Case
    Phanteks Enthoo Pro M Tempered Glass
    Cooling
    Be Quiet Shadow Rock 3
    Keyboard
    Logitech G Pro
    Mouse
    Logitech G903, Lightspeed + Powerplay Mat
    Internet Speed
    900Mb/900Mb Fritz!Box 7590ax v2
    Browser
    Firefox
    Antivirus
    MS Defender
    Other Info
    Logitech C930e webcam
    Synology DS218 play 2 x 4Tb Synology HAT3300-4T
This is windows 11. Your personal preferences are irrelevant to Microsoft's desire to reduce carbon emissions by a few micrograms by turning off bluetooth and USB while you're using it, even if it renders your devices useless. Unchecking the box will have no effect.
 

My Computers

System One System Two

  • OS
    Ghost Spectre Windows 11 Pro 22H2/Xubuntu 22.04 LTS
    Computer type
    Laptop
    Manufacturer/Model
    HP Probook G9 455
    CPU
    Ryzen 5 5625U
    Memory
    24GB DDR4
    Graphics Card(s)
    Integrated Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1080p
    Hard Drives
    WD Blue M.2 1TB, WD M.2 256GB
    Browser
    Firefox w/ Ublock Origin
    Antivirus
    none. Defender removed
  • Operating System
    W11 Pro For Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Z8 Tower G5 Fury
    CPU
    Xeon w9-3495x
    Memory
    1 TB (8 x 128 GB) DDR5-4800
    Graphics card(s)
    4x NVIDIA RTX A6000 ada (48 GB)
    Monitor(s) Displays
    HP M27fq QHD Monitor x4
    Screen Resolution
    2560 x 1440
    Hard Drives
    4 TB HP Z Turbo Drive M.2 SSD x4 (RAID 0)
    12 TB 7200 RPM SATA-6G 3.5" Enterprise HDD x6 (RAID 10)
    PSU
    2250W
    Other Info
    Video Editing Box + Media Server
NonGravis said:
This is windows 11. Your personal preferences are irrelevant to Microsoft's desire to reduce carbon emissions by a few micrograms by turning off bluetooth and USB while you're using it, even if it renders your devices useless. Unchecking the box will have no effect.
Click to expand...

haha

PenPusher said:
Your system info needs to be filled in !!
Click to expand...

22H2 22621.2428

Thought I had it in my profile or something.
 

My Computer

System One

  • OS
    Windows 11 [22H2] [22621.2428]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Culture-Virus v7.0
    CPU
    Intel Core i9-14900K 3.2 GHz 24-Core Processor
    Motherboard
    Asus ROG MAXIMUS Z790 APEX ENCORE ATX LGA1700 Motherboard
    Memory
    G.Skill Trident Z5 RGB 32 GB (2 x 16 GB) DDR5-7200 CL34 Memory
    Graphics Card(s)
    AMD Radeon RX 6950 XT
    Monitor(s) Displays
    AOC CQ27G2U/BK
    Screen Resolution
    2560x1440
    Hard Drives
    M.2 1: Samsung SSD 990 PRO 2TB
    M.2 2: Samsung SSD 970 EVO Plus 2TB
    PSU
    Corsair RM1000X SHIFT
    Case
    Phanteks NV9
    Cooling
    Custom Water / Direct-Die Cooling
    Keyboard
    Corsair K95 RGB PLATINUM XT Wired Gaming Keyboard
    Mouse
    ROCCAT LEADR Optical
    Internet Speed
    500mb Direct Fiber
    Browser
    Chrome
I actually have the same problem with my BT mouse. It will disconnect after sitting idle for less than a second, which makes it useless for X-Plane 11 and a lot of other applications which require frequent, but not constant use of a mouse. I tried unchecking every instance of "Allow windows to turn off this device to save power" in task manager to no effect. Watching this thread in case someone has a solution.
 

My Computers

System One System Two

  • OS
    Ghost Spectre Windows 11 Pro 22H2/Xubuntu 22.04 LTS
    Computer type
    Laptop
    Manufacturer/Model
    HP Probook G9 455
    CPU
    Ryzen 5 5625U
    Memory
    24GB DDR4
    Graphics Card(s)
    Integrated Radeon
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1080p
    Hard Drives
    WD Blue M.2 1TB, WD M.2 256GB
    Browser
    Firefox w/ Ublock Origin
    Antivirus
    none. Defender removed
  • Operating System
    W11 Pro For Workstations
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Z8 Tower G5 Fury
    CPU
    Xeon w9-3495x
    Memory
    1 TB (8 x 128 GB) DDR5-4800
    Graphics card(s)
    4x NVIDIA RTX A6000 ada (48 GB)
    Monitor(s) Displays
    HP M27fq QHD Monitor x4
    Screen Resolution
    2560 x 1440
    Hard Drives
    4 TB HP Z Turbo Drive M.2 SSD x4 (RAID 0)
    12 TB 7200 RPM SATA-6G 3.5" Enterprise HDD x6 (RAID 10)
    PSU
    2250W
    Other Info
    Video Editing Box + Media Server
I ran dism and all those system scans, played around with the Easy Services Optimizer tool and set everything to default, then rebooted, and it has just stopped happening.

However I remember it doing this earlier in the week, so I expect it to start again at some point. I'll try and figure out what triggers it. So until then I guess.
 

My Computer

System One

  • OS
    Windows 11 [22H2] [22621.2428]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Culture-Virus v7.0
    CPU
    Intel Core i9-14900K 3.2 GHz 24-Core Processor
    Motherboard
    Asus ROG MAXIMUS Z790 APEX ENCORE ATX LGA1700 Motherboard
    Memory
    G.Skill Trident Z5 RGB 32 GB (2 x 16 GB) DDR5-7200 CL34 Memory
    Graphics Card(s)
    AMD Radeon RX 6950 XT
    Monitor(s) Displays
    AOC CQ27G2U/BK
    Screen Resolution
    2560x1440
    Hard Drives
    M.2 1: Samsung SSD 990 PRO 2TB
    M.2 2: Samsung SSD 970 EVO Plus 2TB
    PSU
    Corsair RM1000X SHIFT
    Case
    Phanteks NV9
    Cooling
    Custom Water / Direct-Die Cooling
    Keyboard
    Corsair K95 RGB PLATINUM XT Wired Gaming Keyboard
    Mouse
    ROCCAT LEADR Optical
    Internet Speed
    500mb Direct Fiber
    Browser
    Chrome
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