Solved Need help with game running choppy..


Goldengirl52

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..on new laptop, info below issue I'm having :wink:

My games are mostly on Steam and all run smoothly on my HP Pavilion Gaming computer, so I wanted to add/download just the game I am playing at present, to my new laptop, but it runs choppy, or jerky (don't know a better way to describe it). I've tried a couple of other games as well, same thing so it seems to be just the laptop.

Does anyone know what I might do, possibly need to change some settings etc.? I think my laptop has enough power games should run fine, but I am not totally sure about that. See Laptop info below :)

basics on hp system.png
 
Windows Build/Version
Windows 11

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
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    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
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hsehestedt

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What the specs that you provided are missing in any information about the graphics capabilities. The CPU listed has built-in graphics capabilities but that would be limited and not work well for highly graphic intensive games. If the laptop in question does not have an additional graphics adapter and relies solely on the CPU graphics, then that system would not be very suitable for high-end gaming.
 

My Computers

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    Windows 11 21H2
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    Home Built
    CPU
    Intel i7-11700K
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    ASUS Prime Z590-A
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    128GB Crucial Ballistix 3200MHz DRAM
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    No GPU - CPU graphics only (for now)
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    1 x 1TB NVMe Gen 4 x 4 SSD
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    Corsair HX850i
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    Additional options installed:
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  • Operating System
    Windows 11 21H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 15-BL012DX
    CPU
    Intel i7-7500U
    Memory
    32GB
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    Dual Intel HD 620 and Nvidia GeForce 940MX
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    RAM Upgraded from 16GB to 32GB WiFi Upgraded from WiFi 5 to WiFi 6 SSD upgraded from 512GB NVMe SSD to 1TB Seagate FireCuda 510 NVMe SSD

Servo

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It all depends what games you are trying,. It could be the onboard graphic card
 

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    PC/Desktop
    Manufacturer/Model
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    CPU
    3900x
    Motherboard
    Asus 570 plus
    Memory
    32
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    on board
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    samsung 4k 28"
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    Windows 11 pro
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    Beelink
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    Amd ryzen 7 3750H
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Winuser

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What games are you trying to play?
 

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    Manufacturer/Model
    PowerSpec B746
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    Intel Core i7-10700K
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    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
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    NVIDIA GeForce GTX 1050 TI
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    Realtek Audio
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    Samsung SAM0A87 Samsung SAM0D32
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    1920 x 1080
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    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
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    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
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    Logitech M185
    Browser
    Microsoft Edge and Firefox
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    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
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    15.6"
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badrobot

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Two things to look into.
1. Are you on wifi? If so, try connecting ethernet cable and see if there is an improvement.
2. Since your laptop is not a gaming laptop, check the game settings and put them to low settings to make the game playable.

You didn't say you wanted to use it for gaming. An i7 would have been a wiser choice.
 

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  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
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    LG Ultrawide 34"
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    3440x1440
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    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
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    1Gbps
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  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
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    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)

Goldengirl52

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Hi Hs,

Thanks for replying. I only play puzzle games and HOG games so I don't know they are high end. The games I'm trying to play are from Steam, and specifically, The House of Da Vinci. I think they are called mechanical puzzle games. Also the Room Series. For Graphics how do I find info you need in my Win 11?
What the specs that you provided are missing in any information about the graphics capabilities. The CPU listed has built-in graphics capabilities but that would be limited and not work well for highly graphic intensive games. If the laptop in question does not have an additional graphics adapter and relies solely on the CPU graphics, then that system would not be very suitable for high-end gaming.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Monitor(s) Displays
    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
    Hard Drives
    2023.75 Gigabytes Usable Hard Drive Capacity
    Internet Speed
    30 mbps download
    Browser
    FireFox
    Antivirus
    Windows Defender

Goldengirl52

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What games are you trying to play?
Yes, I should have listed them, I just play mechanical puzzles and right now playing The House of Da Vinci, 1 & now 2 in the series. They work great on my PC/Desktop. Specs below:

my pc system.JPG
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Monitor(s) Displays
    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
    Hard Drives
    2023.75 Gigabytes Usable Hard Drive Capacity
    Internet Speed
    30 mbps download
    Browser
    FireFox
    Antivirus
    Windows Defender

Goldengirl52

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Two things to look into.
1. Are you on wifi? If so, try connecting ethernet cable and see if there is an improvement.
2. Since your laptop is not a gaming laptop, check the game settings and put them to low settings to make the game playable.

You didn't say you wanted to use it for gaming. An i7 would have been a wiser choice.
I use them for everything, but yes I should have mentioned I like to play my puzzle games. I get some from Big Fish, and some mechanical puzzle games from Steam. I don't know how to set the games on "low settings", and yes, I'm using Wifi because of location of my desk. I can't run a wire because of the rooms layout. I'd need a man to do it, and I don't have one handy ;-) I did read the the i5 was performing better than the i7, but I don't know if that included the graphics.
 

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My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Monitor(s) Displays
    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
    Hard Drives
    2023.75 Gigabytes Usable Hard Drive Capacity
    Internet Speed
    30 mbps download
    Browser
    FireFox
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    Windows Defender

Goldengirl52

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Ok, I found Game-Mode is turned on, on the new laptop. I think that must be default as I don't remember choosing it.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Monitor(s) Displays
    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
    Hard Drives
    2023.75 Gigabytes Usable Hard Drive Capacity
    Internet Speed
    30 mbps download
    Browser
    FireFox
    Antivirus
    Windows Defender

Winuser

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My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Dev
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy x360 15-ds1083cl
    CPU
    AMD Ryzen 7 4700U 2.0GHZ
    Memory
    16 MB DDR 4-2666
    Graphics card(s)
    AMD Radeon
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    15.6"
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    1920x1080
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    PCIe NVMe M.2 512GB
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Goldengirl52

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My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Monitor(s) Displays
    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
    Hard Drives
    2023.75 Gigabytes Usable Hard Drive Capacity
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    30 mbps download
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NtSFstEddie

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When was the last time you did a fresh install of windows? My pc, Ryzen9 with a RTX2070 super, began getting choppy in IRacing after an update. After a fresh install and getting it fully updated, again, it ran fine ever since.
 

My Computer

System One

  • OS
    Windows 11 Pro
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    PC/Desktop
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    Ryzen 9 3900x
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    MPG B550 Gaming Carbon WiFi
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    2x16Gb DDR4 @3600
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    ASUS Dual RTX2070 Super
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    2x Samsung TU8200 4K TV's
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Goldengirl52

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When was the last time you did a fresh install of windows? My pc, Ryzen9 with a RTX2070 super, began getting choppy in IRacing after an update. After a fresh install and getting it fully updated, again, it ran fine ever since.
This is a new laptop I got last weekend so new install, it just came with 11. My Win 10 PC plays the games fine, but not the laptop. Maybe it just isn't powerful enough, but I'm going to go pull up a Hidden object game and see how it works. I really think it is powerful enough, but that's just my gut instinct, not real knowledge. I think it's some sort of settings, but again, thinking and knowing are two different things right. Ok, no problem with HOG game from Big fish Game Manager. :wink:
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Monitor(s) Displays
    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
    Hard Drives
    2023.75 Gigabytes Usable Hard Drive Capacity
    Internet Speed
    30 mbps download
    Browser
    FireFox
    Antivirus
    Windows Defender

Fabler2

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It should play those 3D games,

"How is 11th Gen Intel Core i5 1135G7 for gaming
The performance of the Intel Iris Xe Graphics G7 80EUs Graphics depends on a number of factors such as the configured TDP, Clock Speed, Cooling Solution, and RAM configuration. The integrated GPU greatly benefits from fast dual-channel memory. The real performance of the Intel Iris Xe Graphics G7 80EUs is similar to that of the Mx230 in terms of gaming. This means 11th Gen Intel Core i5 1135G7 should be able to play titles such as GTA 5 at 60 FPS at (1366×768)."

From,
 

My Computers

System One System Two

  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
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    180 Watt, 19.5 V
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    Internet Speed
    25 Mbps
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    Edge
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Goldengirl52

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It should play those 3D games,

"How is 11th Gen Intel Core i5 1135G7 for gaming
The performance of the Intel Iris Xe Graphics G7 80EUs Graphics depends on a number of factors such as the configured TDP, Clock Speed, Cooling Solution, and RAM configuration. The integrated GPU greatly benefits from fast dual-channel memory. The real performance of the Intel Iris Xe Graphics G7 80EUs is similar to that of the Mx230 in terms of gaming. This means 11th Gen Intel Core i5 1135G7 should be able to play titles such as GTA 5 at 60 FPS at (1366×768)."

From,
Do you know what else I can do, or where to look to see what the issue might be then Fabler? I'm wondering if anyone else has had the issue, and I did ask the question on Steam but no replies from there yet :wink:
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Monitor(s) Displays
    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
    Hard Drives
    2023.75 Gigabytes Usable Hard Drive Capacity
    Internet Speed
    30 mbps download
    Browser
    FireFox
    Antivirus
    Windows Defender

badrobot

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I use them for everything, but yes I should have mentioned I like to play my puzzle games. I get some from Big Fish, and some mechanical puzzle games from Steam. I don't know how to set the games on "low settings", and yes, I'm using Wifi because of location of my desk. I can't run a wire because of the rooms layout. I'd need a man to do it, and I don't have one handy ;-) I did read the the i5 was performing better than the i7, but I don't know if that included the graphics.
I didn't say run a wire to connect your laptop to the internet. We are trying to eliminate possible causes one at a time. You can bring your laptop closer to the router and test your game there using a wired connection. If that solves the problem, then you don't have to dig deeper. You just have to live with a choppy game if you can't run a wire.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)

Goldengirl52

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Windows 10
I didn't say run a wire to connect your laptop to the internet. We are trying to eliminate possible causes one at a time. You can bring your laptop closer to the router and test your game there using a wired connection. If that solves the problem, then you don't have to dig deeper. You just have to live with a choppy game if you can't run a wire.
Ok, I didn't even think of that, apologies. I'll try that now. I want to install Google Play on here so I can run some android games, some being the 3D. I'm wondering if they'd work better than the PC versions of the games?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Monitor(s) Displays
    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
    Hard Drives
    2023.75 Gigabytes Usable Hard Drive Capacity
    Internet Speed
    30 mbps download
    Browser
    FireFox
    Antivirus
    Windows Defender

Fabler2

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Have you checked the power options and running it off the power brick?
 

My Computers

System One System Two

  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
    PSU
    180 Watt, 19.5 V
    Mouse
    Logitech
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender

Goldengirl52

Member
Thread Starter
Local time
2:27 AM
Posts
47
OS
Windows 10
Solved, I'm just using BlueStacks, way easy, and my android games run smoother than even the PC Games I've bought that were also 3D. Thanks for all the input though. Kind of funny because the fact Windows 11 was advertised as running Android Apps, was the main reason I started looking into Win 11. No biggie thanks to Bluestacks :)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP Pavilion Gaming Desktop 690-00xx
    CPU
    3.50 gigahertz AMD Ryzen 3 2200G
    Motherboard
    Board: HP 8433 11
    Memory
    14250 Megabytes Usable Installed Memory
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Monitor(s) Displays
    HP 22cwa [Monitor] (21.7"vis, s/n 6CM8221G2Q, May 2018)
    Hard Drives
    2023.75 Gigabytes Usable Hard Drive Capacity
    Internet Speed
    30 mbps download
    Browser
    FireFox
    Antivirus
    Windows Defender
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