Need help with WHEA INCORRECTABLE ERROR


When possible please follow the instructions in this link:

I already did that.
 

My Computer My Computer

At a glance

Win 11 Ver. 23H2Intel [email protected]DDR4-2666 8GBIntel UHD Graphics 630
OS
Win 11 Ver. 23H2
Computer type
PC/Desktop
Manufacturer/Model
Lenovo 510A-151CB
CPU
Intel [email protected]
Memory
DDR4-2666 8GB
Graphics Card(s)
Intel UHD Graphics 630
Sound Card
Mobo sound
Monitor(s) Displays
Samsung LF24T35
Screen Resolution
3840x2160@30Hz(HDMI)
Hard Drives
ST1000DM0031SB102
WD My Passport 2627 USB Device
Case
Tower
Cooling
ACPI Thermal Zone
Keyboard
Logitech Wireless Ergonomic Keyboard/Mouse Combo
Mouse
(see above)
Internet Speed
1Gbps
Browser
Firefox v120.0.1
Antivirus
MalWareBytes 4.6.7
When sharing files from Google drive, go to the file you want to share and beside the file, click on the Ellipsis (3 Dots) > Share > Copy link and then post that link here using CTRL + V.

Your previous link takes me to my Google drive, not yours.
 

My Computer My Computer

At a glance

Windows 11 ProRyzen 9 3900XG-Skill RipjawsV F4-3600C18 (16GB x 2)Gigabyte RX 5700 XT Gaming OC
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
Ryzen 9 3900X
Motherboard
ASUS ROG Strix X570-E Gaming
Memory
G-Skill RipjawsV F4-3600C18 (16GB x 2)
Graphics Card(s)
Gigabyte RX 5700 XT Gaming OC
Sound Card
Realtek ALC1220P
Monitor(s) Displays
ASUS VE278 (x 2)
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 256GB
Samsung 970 Pro NVMe 512GB (x 2)
ST10000VN0004 10TB (x 2)
ST10000VN0008 10TB (x 2)
ST4000VN000 4TB (x 2)
PSU
Corsair HX1000
Case
Corsair Carbide 400R
Cooling
AMD Wraith Prism (Stock)
Keyboard
Logitech G213
Mouse
Logitech G502
Internet Speed
100Mbps down / 40Mbps up
Browser
Firefox - Chrome - Edge
Antivirus
Windows Defender - Clamwin

My Computer My Computer

At a glance

Win 11 Ver. 23H2Intel [email protected]DDR4-2666 8GBIntel UHD Graphics 630
OS
Win 11 Ver. 23H2
Computer type
PC/Desktop
Manufacturer/Model
Lenovo 510A-151CB
CPU
Intel [email protected]
Memory
DDR4-2666 8GB
Graphics Card(s)
Intel UHD Graphics 630
Sound Card
Mobo sound
Monitor(s) Displays
Samsung LF24T35
Screen Resolution
3840x2160@30Hz(HDMI)
Hard Drives
ST1000DM0031SB102
WD My Passport 2627 USB Device
Case
Tower
Cooling
ACPI Thermal Zone
Keyboard
Logitech Wireless Ergonomic Keyboard/Mouse Combo
Mouse
(see above)
Internet Speed
1Gbps
Browser
Firefox v120.0.1
Antivirus
MalWareBytes 4.6.7
I already did that.


What additional steps were made to post the V2 share link and have files?





The BSOD bugcheck WHEA 124 is almost always seen when there is malfunctioning hardware.




Please perform the following steps: (in sequence)


1) Run Tuneup plus > post a share link





2) Uninstall Malwarebytes:




3) Make sure that Microsoft defender is on



4) Reinstall the Intel GPU drivers:




5) Make a new restore point




6) The BIOS Version/Date LENOVO O3QKT3DA, 5/29/2020

Upgrade the BIOS to the most up to date non-beta BIOS




7) Run the Lenovo full diagnostic sweet > take pictures > post images or share links displaying the tests performed with results
(custom scan 112 min)



8) For any BSOD or unexpected shutdown and restart after completing all of the above steps > post a new V2 share link into the newest post





Code:
Event[5277]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-12-25T01:43:18.0060000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Knockwurst516
  Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.


Code:
Event[5004]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2023-12-24T11:44:10.1870000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Knockwurst516
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Code:
Event[4991]
  Log Name: System
  Source: EventLog
  Date: 2023-12-24T11:44:56.5240000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Knockwurst516
  Description:
The previous system shutdown at 11:28:54 AM on ?12/?24/?2023 was unexpected.


Code:
Event[4823]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2023-12-22T02:25:12.8280000Z
  Event ID: 6
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Knockwurst516
  Description:
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\??\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\WINDOWS\System32\config\SYSTEM'.


Code:
Event[4516]
  Log Name: System
  Source: EventLog
  Date: 2023-12-20T18:48:02.4360000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Knockwurst516
  Description:
The previous system shutdown at 6:32:30 PM on ?12/?20/?2023 was unexpected.


Code:
Event[4329]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2023-12-18T18:58:50.3260000Z
  Event ID: 6
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Knockwurst516
  Description:
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\??\GLOBALROOT\Device\HarddiskVolumeShadowCopy4\WINDOWS\System32\config\SYSTEM'.


Code:
Event[4257]
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2023-12-18T00:09:53.6980000Z
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Knockwurst516
  Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000124 (0x0000000000000000, 0xffff820fe92e9028, 0x00000000fe000000, 0x0000000000801136). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 049bbbb1-1622-425e-8b50-acb060c9804f.



Code:
Event[4223]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-12-17T23:11:38.8830000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Knockwurst516
  Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.


Code:
Event[4156]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2023-12-17T23:10:53.6870000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Knockwurst516
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Code:
Event[4142]
  Log Name: System
  Source: EventLog
  Date: 2023-12-17T23:11:50.3790000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Knockwurst516
  Description:
The previous system shutdown at 10:37:35 PM on ?12/?17/?2023 was unexpected.



Code:
Event[4047]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-12-17T21:46:27.9820000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Knockwurst516
  Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.


Code:
Event[3771]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-12-17T01:53:26.0720000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Knockwurst516
  Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.


Code:
Event[3535]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-12-16T14:50:37.2890000Z
  Event ID: 1
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: WHEA Error Event Logs,
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Knockwurst516
  Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.


Code:
Event[5412]
  Log Name: System
  Source: Display
  Date: 2023-12-25T22:20:23.0960000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info  g
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Knockwurst516
  Description:
Display driver igfx stopped responding and has successfully recovered.


Code:
Name    Intel(R) UHD Graphics 630
PNP Device ID    PCI\VEN_8086&DEV_3E91&SUBSYS_36EB17AA&REV_00\3&11583659&1&10
Adapter Type    Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description    Intel(R) UHD Graphics 630
Adapter RAM    1.00 GB (1,073,741,824 bytes)
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_b0745509839d43bd\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_b0745509839d43bd\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_b0745509839d43bd\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_b0745509839d43bd\igd12umd64.dll
Driver Version    31.0.101.2115
INF File    oem144.inf (iCFL_w10_DS section)
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

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