NetAdapterCx bsod


kanki

Active member
Local time
2:43 PM
Posts
30
OS
windows 11
random crash that happens whenever im using the comp, be it vidya games or browsing facebook
the crash is random but logs says its NetAdapterCx and faulting source being minkernel\crts\crtw32\string\amd64\memcpy.asm but im not good with logs and would love for someone that actually understands the logs to help me out.
 

Attachments

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    CPU
    ryzen 5 5800x
    Motherboard
    gigabyte b550m arous elite
    Memory
    2x8gb 3200mhz vengeance ram
    Graphics Card(s)
    rx 6700 xt powercolor
    Hard Drives
    kingston 1tb nvme ssd
    PSU
    nzxt c750watt

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    CPU
    ryzen 5 5800x
    Motherboard
    gigabyte b550m arous elite
    Memory
    2x8gb 3200mhz vengeance ram
    Graphics Card(s)
    rx 6700 xt powercolor
    Hard Drives
    kingston 1tb nvme ssd
    PSU
    nzxt c750watt
1) The language change can be performed now.


2) After modifying the language to English run and post share links:


a) Tuneup plus:






b) Gather additional dump files:





3) Create a new restore point:







Code:
Event[9089]
  Log Name: System
  Source: EventLog
  Date: 2024-09-02T19:12:50.8030000Z
  Event ID: 6008
  Task: N/A
  Level: Fejl
  Opcode: N/A
  Keyword: Klassisk,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-2LFGIJM
  Description:
Den foregående systemlukning kl. 18:40:46 d. ‎02-‎09-‎2024 var uventet.


Code:
Event[800]
  Log Name: System
  Source: EventLog
  Date: 2024-08-07T21:34:30.7490000Z
  Event ID: 6008
  Task: N/A
  Level: Fejl
  Opcode: N/A
  Keyword: Klassisk,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-2LFGIJM
  Description:
Den foregående systemlukning kl. 21:09:26 d. ‎07-‎08-‎2024 var uventet.


Code:
Event[9101]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2024-09-02T19:12:46.5870000Z
  Event ID: 41
  Task: N/A
  Level: Kritisk
  Opcode: Oplysninger 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-2LFGIJM
  Description:
Systemet har genstartet uden først at lukke korrekt ned. Denne fejl kan skyldes, at systemet er holdt op med at svare, er gået ned, eller at strømmen forsvandt uventet.


Code:
Event[8772]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2024-09-01T10:57:22.6520000Z
  Event ID: 41
  Task: N/A
  Level: Kritisk
  Opcode: Oplysninger 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-2LFGIJM
  Description:
Systemet har genstartet uden først at lukke korrekt ned. Denne fejl kan skyldes, at systemet er holdt op med at svare, er gået ned, eller at strømmen forsvandt uventet.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) The language change can be performed now.


2) After modifying the language to English run and post share links:


a) Tuneup plus:






b) Gather additional dump files:





3) Create a new restore point:







Code:
Event[9089]
  Log Name: System
  Source: EventLog
  Date: 2024-09-02T19:12:50.8030000Z
  Event ID: 6008
  Task: N/A
  Level: Fejl
  Opcode: N/A
  Keyword: Klassisk,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-2LFGIJM
  Description:
Den foregående systemlukning kl. 18:40:46 d. ‎02-‎09-‎2024 var uventet.


Code:
Event[800]
  Log Name: System
  Source: EventLog
  Date: 2024-08-07T21:34:30.7490000Z
  Event ID: 6008
  Task: N/A
  Level: Fejl
  Opcode: N/A
  Keyword: Klassisk,
  User: N/A
  User Name: N/A
  Computer: DESKTOP-2LFGIJM
  Description:
Den foregående systemlukning kl. 21:09:26 d. ‎07-‎08-‎2024 var uventet.


Code:
Event[9101]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2024-09-02T19:12:46.5870000Z
  Event ID: 41
  Task: N/A
  Level: Kritisk
  Opcode: Oplysninger
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-2LFGIJM
  Description:
Systemet har genstartet uden først at lukke korrekt ned. Denne fejl kan skyldes, at systemet er holdt op med at svare, er gået ned, eller at strømmen forsvandt uventet.


Code:
Event[8772]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2024-09-01T10:57:22.6520000Z
  Event ID: 41
  Task: N/A
  Level: Kritisk
  Opcode: Oplysninger
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-2LFGIJM
  Description:
Systemet har genstartet uden først at lukke korrekt ned. Denne fejl kan skyldes, at systemet er holdt op med at svare, er gået ned, eller at strømmen forsvandt uventet.
language changed heres the dmp file, tuneup and additional dump
 

Attachments

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    CPU
    ryzen 5 5800x
    Motherboard
    gigabyte b550m arous elite
    Memory
    2x8gb 3200mhz vengeance ram
    Graphics Card(s)
    rx 6700 xt powercolor
    Hard Drives
    kingston 1tb nvme ssd
    PSU
    nzxt c750watt
The event viewer log files remained in a foreign language and could not be scanned.


1) Read this link on Windows Driver Verifier (WDV):

Enable and Disable Driver Verifier in Windows 10



2) Create a new restore point




3) Learn the methods to recover from BSOD caused by WDV by booting into safe mode and running one or more of these commands:

verifier /reset

verifier /bootmode resetonbootfail



4) Plan to run the tool for approximately 48 hours with various customized test settings.

a) Test all non-Microsoft drivers

b) Test no Microsoft drivers

c) For the first run of WDV select the 3 customized tests displayed in the TF tutorial



5) Whenever the WDV tool is started if there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.



WDV can run continuously during the testing.

Customized tests will then be posted for the next run of WDV.

For any BSOD post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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