New build keeps freezing unexpectedly


jim1976

Member
Local time
11:17 PM
Posts
5
OS
Windows 11 Pro
Hi all,
system seems to be just fine runs all stress benchmarks and games w/o issues. Never happens while under load (or at least not w/o my fault). It happens only on Windows or while browsing usually not under load or running something demanding. Error in event viewer is 41(63) which is usually attributed to psu. Or memory related? My psu is only 4-5 yrs old and it's the Corsair AX1600i. Then again I'm running a 5090 so it might have something to do with it since before upgrading to it I didn't have these issues with 4090. Might need to swap cables?? But why while gaming I'm never having these issues? I disabled the fast boot option of Windows (not bios one) I've read that it can cause instabilities with power hibernation.
I'm uploading the V2 log collector file as requested if someone can help me sort this out, since it's a new build and everything seems to be working fine and then there's this sudden daily freeze that worries me a lot.

I'm sharing the Google link zip file since file was too big to be uploaded as an attachment. Any help would be greatly appreciate it to solve the weird issue. Thanks in advance

 
Windows Build/Version
Windows 11 24H2

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9950X3D
    Motherboard
    Asus Rog Strix B850-E Gaming WiFi
    Memory
    64Gb (2x32) Kingston Fury 6000 CL30
    Graphics Card(s)
    Asus RTX5090 TUF Gaming OC
    Sound Card
    Creative AE-9
    Monitor(s) Displays
    LG 42C2
    Screen Resolution
    3840x2160
    Hard Drives
    Crucial T705 2Tb
    Samsung 980Pro 1Tb
    2x WD SN850X 1Tb
    PSU
    Corsair AX1600i
    Case
    Lian Li O11XL
    Cooling
    Arctic Cooling III 420mm A-RGB
    Keyboard
    Logitech G915Lightspeed
    Mouse
    Logitech G502 Lightspeed
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Windows
Please perform the following preliminary steps:




1) Run Tuneup plus > post a share link






2) Uninstall and reinstall:

mticache mticache c:\windows\system32\drivers\mticache.sys



3) Uninstall and reinstall:

nvlddmkm nvlddmkm c:\windows\system32\driverstore\filerepository\nv_dispig.inf_amd64_166ef573c78dcf79\nvlddmkm.sys






4) Run Sea Tools Long generic test (all drives) > take pictures > post images or share links





Name NVIDIA GeForce RTX 5090
PNP Device ID PCI\VEN_10DE&DEV_2B85&SUBSYS_89EE1043&REV_A1\2E10D7EB162DB04800
Adapter Type NVIDIA GeForce RTX 5090, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 5090
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_166ef573c78dcf79\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_166ef573c78dcf79\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_166ef573c78dcf79\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_166ef573c78dcf79\nvldumdx.dll
Driver Version 32.0.15.7626
INF File oem30.inf (Section097 section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_166EF573C78DCF79\NVLDDMKM.SYS (32.0.15.7626, 106.17 MB (111,331,576 bytes), 4/28/2025 11:47 PM)


Code:
mticache.sys Tue Jun  1 00:17:25 2021 (60B5C2E5)

Code:
nvlddmkm.sys Sat Apr 12 00:59:06 2025 (67FA012A)



Code:
Event[10562]
  Log Name: Application
  Source: Microsoft-Windows-Wininit
  Date: 2025-04-29T12:39:38.9000000Z
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: d4ydr33m3r_2025
  Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is Windows 11.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                        

Stage 1: Examining basic file system structure ...
Deleted corrupt attribute list entry
with type code 90 in file 297B4.
Unable to find child frs 0x2a960 with sequence number 0x11.
  980480 file records processed.                                                      


File verification completed.
 Phase duration (File record verification): 2.56 seconds.
  17896 large file records processed.                                  


 Phase duration (Orphan file record recovery): 3.89 milliseconds.
  0 bad file records processed.                                    


 Phase duration (Bad file record checking): 0.37 milliseconds.

Stage 2: Examining file name linkage ...
The file name index present bit in file 0x297b4 should not be set.
Fixing incorrect information in file record segment 297B4.
The object id in file 0x2a95c does not appear in the object
id index in file 0x19.
Inserting an index entry into index $O of file 19.
  1278 reparse records processed.                                    


The VCN 0x5 of index $I30 in file 0x1f is already in use.
Correcting error in index $I30 for file 1F.
The down pointer of current index entry with length 0x18 is invalid.
00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00  ................
ff ff ff ff ff ff ff ff ?? ?? ?? ?? ?? ?? ?? ??  ................
Sorting index $I30 in file 1F.
The multi-sector header signature for VCN 0x3 of index $I30
in file 0x7b5a is incorrect.
00 00 00 00 00 00 00 00 ?? ?? ?? ?? ?? ?? ?? ??  ................
Correcting error in index $I30 for file 7B5A.
The index bitmap $I30 in file 0x7b5a is incorrect.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file 7B5A.
The two index entries of length 0x60 and 0x70 are either identical
or appear in the wrong order.
48 7d 00 00 00 00 07 00 60 00 4c 00 00 00 00 00  H}......`.L.....
5a 7b 00 00 00 00 0e 00 21 7d f5 53 65 b1 db 01  Z{......!}.Se...
21 7d f5 53 65 b1 db 01 21 7d f5 53 65 b1 db 01  !}.Se...!}.Se...
6e e3 04 75 3d b7 db 01 00 10 04 00 00 00 00 00  n..u=...........
70 01 04 00 00 00 00 00 20 00 00 00 00 00 00 00  p....... .......
05 03 69 00 6e 00 64 00 65 00 78 00 00 00 00 00  ..i.n.d.e.x.....
----------------------------------------------------------------------
2a 3e 02 00 00 00 0d 00 70 00 52 00 01 00 00 00  *>......p.R.....
5a 7b 00 00 00 00 0e 00 6e 85 4f d6 08 b3 db 01  Z{......n.O.....
98 ac 4f d6 08 b3 db 01 98 ac 4f d6 08 b3 db 01  ..O.......O.....
98 ac 4f d6 08 b3 db 01 00 50 00 00 00 00 00 00  ..O......P......
e0 42 00 00 00 00 00 00 20 00 00 00 00 00 00 00  .B...... .......
08 03 66 00 5f 00 30 00 30 00 30 00 30 00 33 00  ..f._.0.0.0.0.3.
38 00 00 00 00 00 00 00 02 00 00 00 00 00 00 00  8...............
Sorting index $I30 in file 7B5A.
Index entry c6ba4765531974 of index $I30 in file 0x7ce1 points to unused file 0x2b19b.
Deleting index entry c6ba4765531974 in index $I30 of file 7CE1.
Index entry C6BA47~1 of index $I30 in file 0x7ce1 points to unused file 0x2b19b.
Deleting index entry C6BA47~1 in index $I30 of file 7CE1.
The file reference 0x1300000002a39e of index entry bin of index $I30
with parent 0x96e7 is not the same as 0x1500000002a39e.
Deleting index entry bin in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry SDL3.dll_
of index $I30 with parent 0x96e7 in file 0x2a83a.
Deleting index entry SDL3.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry SDL3~1.DLL
of index $I30 with parent 0x96e7 in file 0x2a83a.
Deleting index entry SDL3~1.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry Steam.dll_
of index $I30 with parent 0x96e7 in file 0x2a83b.
Deleting index entry Steam.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry steam.exe_
of index $I30 with parent 0x96e7 in file 0x2a95c.
Deleting index entry steam.exe_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry steam.signatures_
of index $I30 with parent 0x96e7 in file 0x2a8fb.
Deleting index entry steam.signatures_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry steamclient.dll_
of index $I30 with parent 0x96e7 in file 0x2a904.
Deleting index entry steamclient.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry steamclient64.dll_
of index $I30 with parent 0x96e7 in file 0x2a90c.
Deleting index entry steamclient64.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAMC~1.DLL
of index $I30 with parent 0x96e7 in file 0x2a904.
Deleting index entry STEAMC~1.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAMC~2.DLL
of index $I30 with parent 0x96e7 in file 0x2a90c.
Deleting index entry STEAMC~2.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry steamerrorreporter.exe_
of index $I30 with parent 0x96e7 in file 0x2a911.
Deleting index entry steamerrorreporter.exe_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry steamerrorreporter64.exe_
of index $I30 with parent 0x96e7 in file 0x2a91c.
Deleting index entry steamerrorreporter64.exe_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAME~1.EXE
of index $I30 with parent 0x96e7 in file 0x2a911.
Deleting index entry STEAME~1.EXE in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAME~2.EXE
of index $I30 with parent 0x96e7 in file 0x2a91c.
Deleting index entry STEAME~2.EXE in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry SteamOverlayVulkanLayer.dll_
of index $I30 with parent 0x96e7 in file 0x2a842.
Deleting index entry SteamOverlayVulkanLayer.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry SteamOverlayVulkanLayer64.dll_
of index $I30 with parent 0x96e7 in file 0x2a843.
Deleting index entry SteamOverlayVulkanLayer64.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAMO~1.DLL
of index $I30 with parent 0x96e7 in file 0x2a842.
Deleting index entry STEAMO~1.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAMO~2.DLL
of index $I30 with parent 0x96e7 in file 0x2a843.
Deleting index entry STEAMO~2.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry steamsysinfo.exe_
of index $I30 with parent 0x96e7 in file 0x2a91f.
Deleting index entry steamsysinfo.exe_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAMS~1.EXE
of index $I30 with parent 0x96e7 in file 0x2a91f.
Deleting index entry STEAMS~1.EXE in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry SteamUI.dll_
of index $I30 with parent 0x96e7 in file 0x2a84c.
Deleting index entry SteamUI.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAMU~1.DLL
of index $I30 with parent 0x96e7 in file 0x2a84c.
Deleting index entry STEAMU~1.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAM~1.DLL
of index $I30 with parent 0x96e7 in file 0x2a83b.
Deleting index entry STEAM~1.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAM~1.EXE
of index $I30 with parent 0x96e7 in file 0x2a95c.
Deleting index entry STEAM~1.EXE in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STEAM~1.SIG
of index $I30 with parent 0x96e7 in file 0x2a8fb.
Deleting index entry STEAM~1.SIG in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry streaming_client.exe_
of index $I30 with parent 0x96e7 in file 0x2a924.
Deleting index entry streaming_client.exe_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry STREAM~1.EXE
of index $I30 with parent 0x96e7 in file 0x2a924.
Deleting index entry STREAM~1.EXE in index $I30 of file 96E7.
The file reference 0xe000000024a09 of index entry tenfoot of index $I30
with parent 0x96e7 is not the same as 0x12000000024a09.
Deleting index entry tenfoot in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry tier0_s.dll_
of index $I30 with parent 0x96e7 in file 0x2a925.
Deleting index entry tier0_s.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry tier0_s64.dll_
of index $I30 with parent 0x96e7 in file 0x2a926.
Deleting index entry tier0_s64.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry TIER0_~1.DLL
of index $I30 with parent 0x96e7 in file 0x2a925.
Deleting index entry TIER0_~1.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry TIER0_~2.DLL
of index $I30 with parent 0x96e7 in file 0x2a926.
Deleting index entry TIER0_~2.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry video.dll_
of index $I30 with parent 0x96e7 in file 0x2a927.
Deleting index entry video.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry VIDEO~1.DLL
of index $I30 with parent 0x96e7 in file 0x2a927.
Deleting index entry VIDEO~1.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry VkLayer_steam_fossilize.dll_
of index $I30 with parent 0x96e7 in file 0x2a84d.
Deleting index entry VkLayer_steam_fossilize.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry VkLayer_steam_fossilize64.dll_
of index $I30 with parent 0x96e7 in file 0x2a84e.
Deleting index entry VkLayer_steam_fossilize64.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry VKLAYE~1.DLL
of index $I30 with parent 0x96e7 in file 0x2a84d.
Deleting index entry VKLAYE~1.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry VKLAYE~2.DLL
of index $I30 with parent 0x96e7 in file 0x2a84e.
Deleting index entry VKLAYE~2.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry vstdlib_s.dll_
of index $I30 with parent 0x96e7 in file 0x2a92b.
Deleting index entry vstdlib_s.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry vstdlib_s64.dll_
of index $I30 with parent 0x96e7 in file 0x2a933.
Deleting index entry vstdlib_s64.dll_ in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry VSTDLI~1.DLL
of index $I30 with parent 0x96e7 in file 0x2a92b.
Deleting index entry VSTDLI~1.DLL in index $I30 of file 96E7.
Unable to locate the file name attribute of index entry VSTDLI~2.DLL
of index $I30 with parent 0x96e7 in file 0x2a933.
Deleting index entry VSTDLI~2.DLL in index $I30 of file 96E7.
The index bitmap $I30 in file 0xce35 is incorrect.
CHKDSK discovered free space marked as allocated in the bitmap for index $I30 for file CE35.
The file reference 0x500000000a7f7 of index entry f_00004b of index $I30
with parent 0xce35 is not the same as 0x600000000a7f7.
Deleting index entry f_00004b in index $I30 of file CE35.
The file reference 0x1300000002a9ed of index entry f_00009a of index $I30
with parent 0xce35 is not the same as 0x1400000002a9ed.
Deleting index entry f_00009a in index $I30 of file CE35.
The file reference 0x2a00000000df2d of index entry f_0000b3 of index $I30
with parent 0xce35 is not the same as 0x2b00000000df2d.
Deleting index entry f_0000b3 in index $I30 of file CE35.
Index entry 9652e2bb084e98 of index $I30 in file 0xe48f points to unused file 0x2aea2.
Deleting index entry 9652e2bb084e98 in index $I30 of file E48F.
Index entry 9652E2~1 of index $I30 in file 0xe48f points to unused file 0x2aea2.
Deleting index entry 9652E2~1 in index $I30 of file E48F.
Index entry 3DMARK.EXE-0931D51A.pf of index $I30 in file 0x1d02d points to unused file 0x2b82a.
Deleting index entry 3DMARK.EXE-0931D51A.pf in index $I30 of file 1D02D.
Index entry 3DMARK~1.PF of index $I30 in file 0x1d02d points to unused file 0x2b82a.
Deleting index entry 3DMARK~1.PF in index $I30 of file 1D02D.
Index entry ADAPTER_INFO.EXE-462B8934.pf of index $I30 in file 0x1d02d points to unused file 0x2b079.
Deleting index entry ADAPTER_INFO.EXE-462B8934.pf in index $I30 of file 1D02D.
Index entry ADAPTE~1.PF of index $I30 in file 0x1d02d points to unused file 0x2b079.
Deleting index entry ADAPTE~1.PF in index $I30 of file 1D02D.
The file reference 0x60000000215dd of index entry GLDRIVERQUERY.EXE-D4C3F5EA.pf of index $I30
with parent 0x1d02d is not the same as 0x40000000215dd.
Deleting index entry GLDRIVERQUERY.EXE-D4C3F5EA.pf in index $I30 of file 1D02D.
The file reference 0x70000000216c2 of index entry GLDRIVERQUERY64.EXE-1B3D222C.pf of index $I30
with parent 0x1d02d is not the same as 0x60000000216c2.
Deleting index entry GLDRIVERQUERY64.EXE-1B3D222C.pf in index $I30 of file 1D02D.
The file reference 0x70000000216c2 of index entry GLDRIV~1.PF of index $I30
with parent 0x1d02d is not the same as 0x60000000216c2.
Deleting index entry GLDRIV~1.PF in index $I30 of file 1D02D.
The file reference 0x60000000215dd of index entry GLDRIV~2.PF of index $I30
with parent 0x1d02d is not the same as 0x40000000215dd.
Deleting index entry GLDRIV~2.PF in index $I30 of file 1D02D.
Index entry POWERSHELL.EXE-AE8EDC9B.pf of index $I30 in file 0x1d02d points to unused file 0x2b97c.
Deleting index entry POWERSHELL.EXE-AE8EDC9B.pf in index $I30 of file 1D02D.
Index entry POWERS~2.PF of index $I30 in file 0x1d02d points to unused file 0x2b97c.
Deleting index entry POWERS~2.PF in index $I30 of file 1D02D.
Index entry SLINFO.EXE-E893DA12.pf of index $I30 in file 0x1d02d points to unused file 0x2b124.
Deleting index entry SLINFO.EXE-E893DA12.pf in index $I30 of file 1D02D.
Index entry SLINFO~1.PF of index $I30 in file 0x1d02d points to unused file 0x2b124.
Deleting index entry SLINFO~1.PF in index $I30 of file 1D02D.
The file reference 0xd000000020f5b of index entry STEAMSERVICE.EXE-2A912AE7.pf of index $I30
with parent 0x1d02d is not the same as 0xb000000020f5b.
Deleting index entry STEAMSERVICE.EXE-2A912AE7.pf in index $I30 of file 1D02D.
The file reference 0x1c000000021196 of index entry STEAMSERVICETMP.EXE-C6E7D42C.pf of index $I30
with parent 0x1d02d is not the same as 0x19000000021196.
Deleting index entry STEAMSERVICETMP.EXE-C6E7D42C.pf in index $I30 of file 1D02D.
The file reference 0x10000000020d06 of index entry STEAMSYSINFO.EXE-63257559.pf of index $I30
with parent 0x1d02d is not the same as 0xf000000020d06.
Deleting index entry STEAMSYSINFO.EXE-63257559.pf in index $I30 of file 1D02D.
The file reference 0x10000000020d06 of index entry STEAMS~1.PF of index $I30
with parent 0x1d02d is not the same as 0xf000000020d06.
Deleting index entry STEAMS~1.PF in index $I30 of file 1D02D.
The file reference 0xd000000020f5b of index entry STEAMS~2.PF of index $I30
with parent 0x1d02d is not the same as 0xb000000020f5b.
Deleting index entry STEAMS~2.PF in index $I30 of file 1D02D.
The file reference 0x1c000000021196 of index entry STEAMS~3.PF of index $I30
with parent 0x1d02d is not the same as 0x19000000021196.
Deleting index entry STEAMS~3.PF in index $I30 of file 1D02D.
Index entry STEAMWEBHELPER.EXE-D4733808.pf of index $I30 in file 0x1d02d points to unused file 0x2ad8d.
Deleting index entry STEAMWEBHELPER.EXE-D4733808.pf in index $I30 of file 1D02D.
Index entry STEAMWEBHELPER.EXE-D473380A.pf of index $I30 in file 0x1d02d points to unused file 0x2ad80.
Deleting index entry STEAMWEBHELPER.EXE-D473380A.pf in index $I30 of file 1D02D.
Index entry STEAMW~3.PF of index $I30 in file 0x1d02d points to unused file 0x2ad80.
Deleting index entry STEAMW~3.PF in index $I30 of file 1D02D.
Index entry STEAMW~4.PF of index $I


Code:
Event[36563]
  Log Name: System
  Source: Service Control Manager
  Date: 2025-04-29T12:41:57.6830000Z
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: d4ydr33m3r_2025
  Description:
The Steam Client Service service failed to start due to the following error:
The file or directory is corrupted and unreadable.


Code:
Event[22527]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2025-04-17T11:17:21.5120000Z
  Event ID: 5
  Task: N/A
  Level: Error
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: d4ydr33m3r_2025
  Description:
{Registry Hive Recovered} Registry hive (file): '\??\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\WINDOWS\System32\config\DRIVERS' was corrupted and it has been recovered. Some data might have been lost.


Code:
Event[22516]
  Log Name: System
  Source: Microsoft-Windows-Kernel-General
  Date: 2025-04-17T11:17:13.4880000Z
  Event ID: 5
  Task: N/A
  Level: Error
  Opcode: Info 
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: d4ydr33m3r_2025
  Description:
{Registry Hive Recovered} Registry hive (file): '\??\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\WINDOWS\System32\config\DRIVERS' was corrupted and it has been recovered. Some data might have been lost.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Thank you for your quick answer. I'm uploading the file you requested and was created
I suspected that Crucial Executive storage program might have to do something with it and uninstalled it
I also removed Signal RGB program that might be requesting access to gpu and create issues.

Thanks in advance for your help I'm waiting for further feedback and I'll monitor the situation again
 

Attachments

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9950X3D
    Motherboard
    Asus Rog Strix B850-E Gaming WiFi
    Memory
    64Gb (2x32) Kingston Fury 6000 CL30
    Graphics Card(s)
    Asus RTX5090 TUF Gaming OC
    Sound Card
    Creative AE-9
    Monitor(s) Displays
    LG 42C2
    Screen Resolution
    3840x2160
    Hard Drives
    Crucial T705 2Tb
    Samsung 980Pro 1Tb
    2x WD SN850X 1Tb
    PSU
    Corsair AX1600i
    Case
    Lian Li O11XL
    Cooling
    Arctic Cooling III 420mm A-RGB
    Keyboard
    Logitech G915Lightspeed
    Mouse
    Logitech G502 Lightspeed
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Windows
1) Please open administrative command prompt and copy and paste:

Code:
DISM /Online /Add-Capability /CapabilityName:WMIC~~~~

Post a share link.


2) Rerun Tuneup plus > post a share link


3) Monitor the computer using:



4) When available post Sea Tools Long generic test results (images or share links (all drives)
(tests can run overnight while sleeping)


5) Run:



Post a share link.


6) Run: FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials


Aim for 1 hour testing.

Please make note of the importance of temperature monitoring and aborting the test in the GPU link.

Abort testing as needed for temperature changes, freezing, display artifacts, etc.

Post images or share links.


7) Plan additional hardware component testing
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Thank you. Ran the command and re run TuneUpPlus/ Updated the log file in attached file


BSOD debugging link

V2 log collector file

Will post Seatools results when available

I'm 99.9% sure that this is not GPU related since I've ran numerous benchmarks and some crashes you see in log files are while testing for high score overclocked. Not while gaming. Temps are great never been higher than 67. I'll run FurMark just to be on the safe side though..

Thank you for your help
 

Attachments

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9950X3D
    Motherboard
    Asus Rog Strix B850-E Gaming WiFi
    Memory
    64Gb (2x32) Kingston Fury 6000 CL30
    Graphics Card(s)
    Asus RTX5090 TUF Gaming OC
    Sound Card
    Creative AE-9
    Monitor(s) Displays
    LG 42C2
    Screen Resolution
    3840x2160
    Hard Drives
    Crucial T705 2Tb
    Samsung 980Pro 1Tb
    2x WD SN850X 1Tb
    PSU
    Corsair AX1600i
    Case
    Lian Li O11XL
    Cooling
    Arctic Cooling III 420mm A-RGB
    Keyboard
    Logitech G915Lightspeed
    Mouse
    Logitech G502 Lightspeed
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Windows
Just had another crash while I left the computer running the SeaTools come back and PC had restarted itself.

I ran the performance monitor and it depicts continuous h/w errors
I attach one of the reports of one of those occurrences and the overall picture of performance monitor with emphasis on today, if you need further feedback let me know please
 

Attachments

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9950X3D
    Motherboard
    Asus Rog Strix B850-E Gaming WiFi
    Memory
    64Gb (2x32) Kingston Fury 6000 CL30
    Graphics Card(s)
    Asus RTX5090 TUF Gaming OC
    Sound Card
    Creative AE-9
    Monitor(s) Displays
    LG 42C2
    Screen Resolution
    3840x2160
    Hard Drives
    Crucial T705 2Tb
    Samsung 980Pro 1Tb
    2x WD SN850X 1Tb
    PSU
    Corsair AX1600i
    Case
    Lian Li O11XL
    Cooling
    Arctic Cooling III 420mm A-RGB
    Keyboard
    Logitech G915Lightspeed
    Mouse
    Logitech G502 Lightspeed
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Windows
Tuneup plus results were good.

The settings are optimally configured so it's least likely to miss unexpected shutdowns and restarts with or without BSOD.



If this is a new build with all new hardware, operating system, drivers, and BIOS there should no:
Hangs
Freezes
BSODs
Live kernel events
Corrected hardware errors



Windows was installed on 03/13.


The logs files go back 30 days and that's the whole month of April.



There were live kernel events throughout the 30 days: (approximately 100)

Bug Check 0x1B8: VIDEO_MINIPORT_BLACK_SCREEN_LIVEDUMP



There were BSODs.

For new BSODs post a new V2 share links into the newest post.


There is no test specific for the motherboard.

The new build is having problems typical of malfunctioning or incompatible hardware.

Plan to test Drive, GPU, CPU, and RAM.



Code:
Event[35250]
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2025-04-28T21:24:40.7910000Z
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: d4ydr33m3r_2025
  Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000101 (0x0000000000000006, 0x0000000000000000, 0xffffa180b3bdf180, 0x0000000000000010). A dump was saved in: C:\WINDOWS\Minidump\042825-21390-01.dmp. Report Id: 90fb2678-6fdd-487a-b223-1bdb0f9d3db3.


Code:
Event[15164]
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2025-04-11T11:53:29.8000000Z
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: d4ydr33m3r_2025
  Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0xfffffe0fe3777bf1, 0x0000000000000002, 0x0000000000000008, 0xfffffe0fe3777bf1). A dump was saved in: C:\WINDOWS\Minidump\041125-21421-01.dmp. Report Id: a25bb457-1dad-4018-8b26-261f8827ade8.


Code:
Event[1111]
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2025-04-01T19:00:31.9560000Z
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: d4ydr33m3r_2025
  Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000be (0xfffff8040ccf1cc0, 0x010000015a367121, 0xffffde8fc0097030, 0x000000000000000b). A dump was saved in: C:\WINDOWS\Minidump\040125-21562-01.dmp. Report Id: 9c015027-6bb2-418f-a085-c6ddc72e03f4.


Code:
Event[1052]
  Log Name: System
  Source: volmgr
  Date: 2025-04-01T19:00:13.3730000Z
  Event ID: 161
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: d4ydr33m3r_2025
  Description:
Dump file creation failed due to error during dump creation. BugCheckProgress was: 0x00000053
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I think I've narrowed down the issue to o/c or rather undervolting.. I've set the curve optimizer magnitude to 25 on one CCD. Once I lowered the value to 20 no more sudden freezes. The weird thing is that stress tests wouldn't depict the issue at all, gaming never went BSOD to me I had only CTD from gaming (but I knew this was due to my continuous trial and error testing while overclocking or undervolting the GPU) so it was hard for me to realise it was that. Or at least part of it. I just realized that either vcore or undervolting could potentially be the issue behind this particular occurrence, since these kinds of sudden freezes on desktop (not BSOD never had BSOD due to this issues) were a sign of either bad h/w or too extreme undervolting values.
I hope this is the end of it, I want to thank you all for your help and support
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Ryzen 9 9950X3D
    Motherboard
    Asus Rog Strix B850-E Gaming WiFi
    Memory
    64Gb (2x32) Kingston Fury 6000 CL30
    Graphics Card(s)
    Asus RTX5090 TUF Gaming OC
    Sound Card
    Creative AE-9
    Monitor(s) Displays
    LG 42C2
    Screen Resolution
    3840x2160
    Hard Drives
    Crucial T705 2Tb
    Samsung 980Pro 1Tb
    2x WD SN850X 1Tb
    PSU
    Corsair AX1600i
    Case
    Lian Li O11XL
    Cooling
    Arctic Cooling III 420mm A-RGB
    Keyboard
    Logitech G915Lightspeed
    Mouse
    Logitech G502 Lightspeed
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Windows
Please pick a day and time in which to use default settings.

Post a new V2 after 3 - 5 days.

If you no longer have hangs / freezes and the logs report no live kernel events / BSODs then you're set.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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