Newly built PC. Getting constant WHEA_UNCORRECTABLE_ERROR BSODs, all within minutes of starting any game. Never occurs in idle/web. No Overclock/XMP.

More dumps, if necessary: BSOD dumps - Google Drive
TLDR on bottom

PCPartPicker Part List: Part List - Intel Core i7-10700K, GeForce GTX 1060 6GB, MSI MPG GUNGNIR 110R ATX Mid Tower - PCPartPicker

• CPU: Intel Core i7-10700K 3.8 GHz 8-Core Processor
• CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler
• Motherboard: MSI MPG Z590M GAMING EDGE WIFI Micro ATX LGA1200 Motherboard
• Memory: Silicon Power GAMING 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory
• *Storage: Samsung PM961 256 GB M.2-2280 PCIe 3.0 X4 NVME Solid State Drive
• **Storage: Crucial MX500 1 TB 2.5" Solid State Drive
• *Storage: Seagate Barracuda Compute 2 TB 2.5" 5400 RPM Internal Hard Drive
• **Storage: Western Digital Blue 2 TB 3.5" 5400 RPM Internal Hard Drive
• **Video Card: Zotac MINI GeForce GTX 1060 6GB 6 GB Video Card
• Case: MSI MPG GUNGNIR 110R ATX Mid Tower Case
• Power Supply: Deepcool DQ750-M-V2L 750 W 80+ Gold Certified Fully Modular ATX Power Supply
• Monitor: Asus VX228H 21.5" 1920 x 1080 60 Hz Monitor
• Monitor: Asus VX228H 21.5" 1920 x 1080 60 Hz Monitor
  * - Reused from my completely dead Lenovo Legion Y520
  ** - Reused from my previous desktop build that was initially completed back in 2016

This is a brand new PC that I built, brand new Windows 11 install. As of this posting I have completed it late last week. I initially conceived it last year as a simple CPU upgrade to my previous, but I've since changed my mind and decided to change more than that, until it might as well be an entire new build with the only significant things reused are the GPU and data storage devices.

As you can see from the asterisks in the part list, I reused some several drives, some from a Lenovo Legion Y520 whose motherboard completely ceased function on me out of the blue last year, and others from my first build which I had completed. I also reused the GPU from that previous build. None of these components themselves have had any particular problems prior to being transferred over to this one.

About the BSODs:

• Only seems to happen when performing tasks that tend to utilize BOTH video and CPU.
  • In games, sometimes it happens within 5 minutes of starting, other times it goes to around 20 or 30 min. It has never never made it more than an hour.
  • Tried two different games, Genshin and Hitman 3 using the benchmark test. Both are very different so it shouldn't be game specific.
  • It also happens when playing videos; I tested playing Source-quality Twitch stream once. It went maybe around two hours, before blue screening.
• It never seems to occur on idle or when doing anything that doesn't involve graphical usage.
  • Web browsing and basic tasks are okay. I let it idle overnight with at least a dozen Firefox with no problems. In fact I'm posting this from the build right now.
• When it does happen, it's out of nowhere, there doesn't seem to be a consistent reproduction outside of simply playing games or watching videos, and when it does there doesn't seem to be any warning symptoms that it's about to happen.
  

BSOD Analysis Tools:

• WhoCrashed identifies the offending driver as “GenuineIntel.sys” in all minidump files. Screenshot.
• BlueScreenView, on the other hand, identifies “PSHED.DLL” and “ntoskrnl.exe” as offenders in all minidump files. Screenshot.
• WinDGP, ran !analyze -v on the latest dmp file at the time. I'm a total noob to using this tool so if there's any further analysis to do with this then I don't know how to do it. Pastebin of output. No idea how to read it, hopefully it helps to those that do.

Tests:

• Windows Memory Diagostic (mdsched)
  • No errors reported. Event viewer screenshot
• Intel Processor Diagnostic Tool
  • All tests passed. Pastebin log.
• OCCT CPU Test
  • CPU temperature hovered between 60-65 C. This shouldn't be considered overheating.
  • Ran the entire hour with no errors or BSOD. Screenshot
• OCCT Memory Test
  • Ran the entire hour with no errors or BSOD. Screenshot
• Prime95 torture test, default settings (mixed, etc):
  • CPU Temps reached between 90-95 C, which is considerably high and a lot more than the temperatures when playing games at time of normal BSOD.
  • No errors, BSOD, or other problems that I can see during the test.
  • Stopped after 35 minutes as I didn't want to put any more thermal wear on the CPU than necessary and potentially create new problems.
  • Pastebin of results.txt.
• CrystalDiskInfo shows Good status in all drives.
• Ran "chkdsk" in WhoCrashed Tools section.
  • No problems found. Screenshot
• Using the Monitoring feature in OCCT.
  • Last Known Status window does not detect that any errors or problems have occurred.
  • Do notice however that temps are between 40-60 C which should be normal for modern 3D games.
  • Screenshot1, Screenshot2

List of all the things I tried:
*After every one of these actions, I played one of the two games. The same BSOD occurs within minutes afterwards.

• CMOS Reset, both in the BIOS menu and via the jumper.
• Updating Graphics drivers via GeForce Experience
• Enabling the XMP in BIOS once
  • Disabled immediately afterward getting a BSOD with it
• Completely removing the GPU and playing on the integrated graphics
• Swapping out RAM for a pair of known good ones from my previously built PC
• Booting a completely different drive from my older PC that I built back in 2016.
  • Completely removed the NVME drive containing the new Windows 11 install,
  • Completely removed the Seagate drive and put the Toshiba SSD drive with the Windows install in its place.
  • Turned off UEFI in BIOS and booted into Windows fine.
  • Played Warframe for about an hour, before suddenly the system just rebooted unexpectedly with no BSOD, no warnings or messages prior or afterwards.
  • Then afterward, the same problem would occur - not a single BSOD, just random reboots during games or playing high quality videos.
  • I concluded that the same problem is still present and unchanged; the Windows install just wasn't catching it and triggering the BSOD for whatever reason.
    • I've since returned to using the Win11 install on the NVME.
• Disconnecting power and SATA from all drives except for the C drive.
• BIOS Update:
  • Downloaded from the MSI official website. Followed the instructions linked there.
• Intel Drivers Update:
  • Downloaded and installed the Intel Driver & Support assistant from the official website
  • It found that the Wi-Fi and Bluetooth drivers need updating. Updated like so. Screenshot
  • BSODs still persist in games
• Chipset Drivers Update
  • Downloaded and installed from here on the MSI official website.

Yet to try / Cannot try:

• Completely swapping out the PSU with known good one from my old build. I figure this is very time consuming, so I'll leave it as a last resort.
• I cannot swap the CPU with the one from old build (i5-6500) as it is incompatible with the new motherboard.

Culprit Troubleshooting Summary (TLDR):
The BSOD occurs mainly within minutes of starting any game. Never has gone more than an hour. Also occurred once while watching a Twitch stream on source quality.

• RAM: Ruled out, still occurs when using known good RAM from previous build
• GPU: Ruled out, still occurs with it completely removed and using integrated graphics
• Bad OS Drive / Bad Windows install - Ruled out, Changed to a known good drive with a known good Windows install from my previous build, problem still occurs as unexpected random reboots instead of BSODs
• CPU: Unlikely, Intel diagnosis test came back fine and both Prime95 and OCCT pushed it far more than games did with no problems.
• Overheating / Bad Cooler: Unlikely, Prime95 put the CPU at 90-95 C, far above what games did, with no BSOD or problems.
  • OCCT monitoring shows temperatures around 45-60 C at time of BSOD which should be normal for any modern 3D game.
• PSU: Still a suspect. I plan to try swapping it with a known good PSU from my previous PC build from 2016 which will definitively determine it, but leaving it for last since it's very time consuming. If you have any info on an easier method of testing this please do share.
• MOBO: Still a suspect, but I don't know of any testing methods. If you have any info on testing this please do share.

I'm still crossing my fingers that all the hardware is fine and that something important on the software side just came misconfigured out of the box, and someone just has yet to see and point it out. But after all this the disheartening possibility that I got defective hardware out of the box is getting more apparent. In that case I still need to find out what exactly it is so I can RMA it. I don't want to return what turns out to be the wrong part.

So, I found something big. I locked the CPU speed in an underclock, and the BSODs seem to have completely stopped. As of this post, there is almost 19 hours of uptime according to Task Manager, with Genshin open and unpaused almost that entire time, no BSOD. (remember, prior to this it rarely makes it past 30 mins, and never makes it more than an hour).

Here are the specific BIOS settings I changed, under the Overclock Menu, with the settings display mode to Expert:

• CPU Ratio: Auto -> 30
  • Since the BSODs always seem to happen when doing things that call for the CPU's speed to be higher, I figured trying a lower speed than normal might help things
• CPU Ratio Mode: Dynamic -> Fixed
• Cooler Type: Water Cooler -> boxed
  • Probably not related to the problem but for some reason it would always reset to water cooler when restoring default settings, I obviously am not using one so I thought I should change that

Task Manager is showing the CPU's speed at 2.99 GHz, as confirmation that it's working.

I think after posting this I'll now restart and return the CPU to its normal speed, which should just be a matter of changing the CPU ratio to 38. If no problem occurs for maybe 2 or 3 hours, I'll reconnect the rest of the storage drives and switch back to the original RAM. Will report back.
With this, does anyone have any idea now as to what the problem could be? This is still abnormal behavior right?

PSU or CPU problem for sure

I had that error on an i7 3770 CPU. I ran all the diagnostic tests I could find including an Intel CPU diagnostic and they all passed with no errors. I was doing PC repair at the time and had spare parts so I decided to "shot gun" swapping parts. I replaced, one at a time, power supply, memory, hard drive and motherboard but still had the WHEA error. I didn't have another i7 CPU but had an i5, so I replaced CPU and bingo, the error was gone.

I had a time convincing Intel that it had a problem but they finally agreed to sending it in. It took over a month but Intel finally replied that core 2 was causing the problem and they sent a warranty i7 replacement.

How old are you?No offence, just curious.

How old is who?
I've worked with computers (maintenance) since late 60's and an IBM 360-30. Before PC's.

kelper said:

How old are you?No offence, just curious.

Click to expand...

fireberd said:

How old is who?
I've worked with computers (maintenance) since late 60's and an IBM 360-30. Before PC's.

Click to expand...

Well then you remember: IBM's DOS, TOS, BPS and OS/360 PCP (which would only run on a 360 mod. 30 with 65 K and didn't do much).

Card punch, 3270 and 3174 terminals, VTAM/CICS. Later 3725 and 3745 comm processors, PS/2's and Token Ring networking.

haha.. remember the old 5 gb platter drives stacked in a shoebox? looked like a juke box... and expensive as hell..

How about this:
Capacity ~200 MB
weight ~3000 lbs
MTBF 2000-3000 hours

Bryant model 2 4000c (4000b same size 100 MB)