Raart
Member
- Local time
- 12:06 AM
- Posts
- 3
- OS
- Windows 11 Pro, Ubuntu Linux
I'm on the laptop in Obj. It came with Windows 11 Pro old release. In the meanwhile it has been automatically updated and upgraded to 25H2.
The problem came after the installation of an app. Not a virus or something came in, but a broken device driver. The result is a mess up of the entire o.s., no more boot, o.s. file corruption etc.. I could recover most of the important data, but any attempt to recover, reset, repair etc. failed. A fresh install from USB or iso isn't possible as proprietary OEM device drivers have to be installed with the OEM's procedure also not working using the canonical way. As I have a copy of the OEM partitions (being there for reset and recovery use) not all hope is lost.
The entire OEM procedure involves two OEM partitions and files, further files in various system partition directories (so deleting them will be a further damage. But I can't find the starting point to run it anyway.
The Windows file store is probably scratched too. ASUS refuses to help with e.g. the iso of their installation disk or any info as the warranty is no more valid since two years.
I refuse to pay for their offer to substitute the SSD with one fresh installed for an absurd amount, new SSD 4x its real value + service.
The only solution to revive my expensive laptop I see is to get the image of the 1TB SSD from another same model working laptop and hunt against the different SSD serial number.
Any other idea/proposal?
The problem came after the installation of an app. Not a virus or something came in, but a broken device driver. The result is a mess up of the entire o.s., no more boot, o.s. file corruption etc.. I could recover most of the important data, but any attempt to recover, reset, repair etc. failed. A fresh install from USB or iso isn't possible as proprietary OEM device drivers have to be installed with the OEM's procedure also not working using the canonical way. As I have a copy of the OEM partitions (being there for reset and recovery use) not all hope is lost.
The entire OEM procedure involves two OEM partitions and files, further files in various system partition directories (so deleting them will be a further damage. But I can't find the starting point to run it anyway.
The Windows file store is probably scratched too. ASUS refuses to help with e.g. the iso of their installation disk or any info as the warranty is no more valid since two years.
I refuse to pay for their offer to substitute the SSD with one fresh installed for an absurd amount, new SSD 4x its real value + service.
The only solution to revive my expensive laptop I see is to get the image of the 1TB SSD from another same model working laptop and hunt against the different SSD serial number.
Any other idea/proposal?
- Windows Build/Version
- Build 2600.7171/25H2
Last edited:
My Computer
System One
-
- OS
- Windows 11 Pro, Ubuntu Linux
- Computer type
- Laptop
- Manufacturer/Model
- Asus Zenbook Pro Duo UX582HS
- CPU
- 11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz
- Memory
- 32GB
- Graphics Card(s)
- NVIDIA GeForce RTX 3080 Laptop GPU, Intel(R) UHD Graphics
- Sound Card
- ALC294
- Monitor(s) Displays
- MyAsus Splendid AMOLED + LCD - both Touch + Pen
- Screen Resolution
- 3840x2160, 3840x1080
- Hard Drives
- SSD: NVMe SAMSUNG MZVL21T0HCLR-00B00 - 1TB, 4x Seagate Exos Enterprise X10 via SATA AF/Thunderbolt USB adapter
- Cooling
- Dynamic 4 vents
- Mouse
- Bluetooth
- Internet Speed
- 200Mbps
- Browser
- Opera
- Antivirus
- My own "grey matter".
