No sound since update yesterday


T

tcreek

Active member
Local time
7:14 PM
Posts
4
OS
Windows 11
No sound since Windows 11 Insider Preview 10.0.26052.1100 (ge_release) update yesterday. The sound symbol is X off and the volume slider is set to zero. If moved, it goes back to zero. The audio troubleshooter runs and runs with no results. My monitor is a Samsung TV and uses the HD audio driver. The TV sound is OK.
 
Windows Build/Version
24H2 build 26052.1100

My Computer My Computer

At a glance

Windows 11Intel i716 GBnone
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8940
CPU
Intel i7
Memory
16 GB
Graphics Card(s)
none
Sound Card
none
Monitor(s) Displays
Dell 27"
Uninstall and install the newest version of audio card driver.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Is the correct device selected in your sound settings?
 

My Computer My Computer

At a glance

Windows XP (Stable, iconic) 7/8.1/10/ Tiny11 ...Intel i7 4790K32GB DDR3 1600 MHzATI Radeon HD 7770 2GB GDDR5
OS
Windows XP (Stable, iconic) 7/8.1/10/ Tiny11 25H2
Computer type
PC/Desktop
Manufacturer/Model
Alienware PC
CPU
Intel i7 4790K
Motherboard
ASROCK Z97 EXTREME4
Memory
32GB DDR3 1600 MHz
Graphics Card(s)
ATI Radeon HD 7770 2GB GDDR5
Sound Card
Onboard
Monitor(s) Displays
SAMSUNG UE57 Series 28-Inch 4K UHD
Hard Drives
SAMSUNG 860 EVO 250 gigabyte SSD
PSU
EVGA 850 watt
Case
Alienware Area 51 Black Tower Case
Keyboard
HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
Mouse
Microsoft Wireless
Internet Speed
1.2 GHz
Browser
Chrome..Edge..Firefox
The correct device is selected in the sound settings and the latest driver is installed.
The sound was ok and when the update was installed, there was no sound. It seems obvious that the update broke the HD audio driver.
 
Last edited:

My Computer My Computer

At a glance

Windows 11Intel i716 GBnone
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8940
CPU
Intel i7
Memory
16 GB
Graphics Card(s)
none
Sound Card
none
Monitor(s) Displays
Dell 27"
Many members at Microsoft Community are having the same problem after the Insider Preview 10.0.26052.1100 update.
 

My Computer My Computer

At a glance

Windows 11Intel i716 GBnone
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell XPS 8940
CPU
Intel i7
Memory
16 GB
Graphics Card(s)
none
Sound Card
none
Monitor(s) Displays
Dell 27"
You can try uninstalling the driver then restarting the computer to let it load the driver again.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1

  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
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