Solved No VPN on Win11, Win10 works


mibo

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OS
22H2 (build 22621.2283)
I am trying to migrate from a Win10 laptop to a newer Win11 laptop. With the Win10 laptop I have set up a VPN connection to connect to my server at home. Works fine, no problems. I have copied the VPN settings to the Win11 machine, but it will not connect. I always get error 809:

“Can’t connect to [connection name]. The network connection between your computer and the VPN server could not be established because the remote server is not responding. This could be because one of the network devices (e.g. firewalls, NAT, routers, etc.) between your computer and the remote server is not configured to allow VPN connections. Please contact your Administrator or your service provider to determine which device may be causing the problem.”

Since it works fine with Win10, I don't think it is a setting on the server or any devices in between (firewalls). I have tried it with and without the firewall active on the Win11 machine. I have also tried to open specific ports on it (1723, 500, 4500). Nothing seems to work.

Any ideas?

Thanks.
 
Windows Build/Version
22H2 (build 22621.2283)

My Computer

System One

  • OS
    22H2 (build 22621.2283)
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    i9

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
You don't say what VPN you are trying to use, but if it'd L2TP/IPSec and the VPN server is behind a firewall you need to make a registry hack as described here. I just ran into that today during my first try of L2TP/IPSec.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microsoft
    CPU
    Intel Core i5-8400
    Motherboard
    ASUS PRIME H370-PLUS
    Memory
    16GB
    Graphics Card(s)
    Intel UHD Graphics 630
    Sound Card
    On board
    Monitor(s) Displays
    Samsung SyncMaster 2043BWX
    Screen Resolution
    1680 x 1050
    Hard Drives
    Samsung SSD 850 256GB
    WDC 1TB NVMe
    WD 3TB external USB drive
    PSU
    I don't remember
    Case
    Corsair something-or-other
    Cooling
    Air CPU + 2 case fans
    Keyboard
    DAS S Pro (Cherry Brown)
    Mouse
    Logitech USB of some sort
You don't say what VPN you are trying to use, but if it'd L2TP/IPSec and the VPN server is behind a firewall you need to make a registry hack as described here. I just ran into that today during my first try of L2TP/IPSec.
Thanks. I found this solution also, and it seems to work. Thanks for the hint. Hopefully other people can use it, too.
 

My Computer

System One

  • OS
    22H2 (build 22621.2283)
    Computer type
    Laptop
    Manufacturer/Model
    Dell
    CPU
    i9
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