Solved NOT a BSOD but some sort of crash . . .


NOT a BSOD but a crash of sorts. The screen goes black but it says it ran into a problem and needs to restart and has a countdown percent thing and restarts faster than I can get a picture of it
Just so you know, this is the new black screen of death. It is a bsod.

Microsoft changed the color of it for some reason.

 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 7 5700 X3D64 GB DDR4 3600mhz Gskill Ripjaws VRTX 4070 Super , 12GB VRAM Asus EVO Overclock
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    4TB Western Digital nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Keyboard
    Logitech G213
    Mouse
    Logitech G203
    Internet Speed
    1.2gbps Fiber 😎
  • At a glance

    Chrome OSIntel Pentium Quad Core4GB LPDDR4
    Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
Please follow the steps so that there are images or share links.


When it crashed windows flagged every drive for a scan at reboot but did not find any errors except one single file on the windows 11 drive that it fixed. It only took two seconds so I did not get a chance to get a good look at it and write it down.


The drives need to be thoroughly tested.

Please make sure that images or share links are posted for each step / test.





Event[2895]
Log Name: Application
Source: Chkdsk
Date: 2026-03-08T15:08:06.8830000Z
Event ID: 26226
Task: None
Level: Information
Opcode: Info
Keyword: Classic,
User: N/A
User Name: N/A
Computer: GA-Z77-Win-11
Description:
Chkdsk was executed in scan mode on a volume snapshot.

Checking file system on \Device\HarddiskVolume8
Volume label is Win-11.

Stage 1: Examining basic file system structure ...
Found 0x17c clusters allocated to file "\Users\John\ntuser.dat.LOG1 <0x26,0x3bc>" at offset "0x180" marked as free
... repaired online.
Found 0x63 clusters allocated to file "\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\sessionstore-backups\recovery.baklz4 <0x2a,0x775>" at offset "0" marked as free
... repaired online.
Found 0x2 clusters allocated to file "\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\uninstall_ping_D78BF5DD33499EC2_5cee72ef-dbdb-48df-9b7b-72190ed0230a.json <0x42,0x802>" at offset "0" marked as free
... repaired online.
Found 0x1 clusters allocated to file "\ProgramData\Microsoft\EdgeUpdate\Log\MicrosoftEdgeUpdate.log <0x2d,0x1e96>" at offset "0x3db" marked as free
... repaired online.
Found 0x63 clusters allocated to file "\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\sessionstore-backups\recovery.jsonlz4 <0x38,0x2907>" at offset "0" marked as free
... repaired online.
Found 0x3 clusters allocated to file "...\23849 <0x28,0x5893>" at offset "0x2" marked as free
... repaired online.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x38f95 for possibly 0x1 clusters.
Found corrupt basic file structure for "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6BC50DFBA058A13F9FB1E4AA3C467544A818DB1A <0x4d,0x68f9>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x3ddf2 for possibly 0x3 clusters.
Found corrupt basic file structure for "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\A5BC5F0B7168FB1F50F5B03971122DE7A6BE5700 <0x13,0xa1c6>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x3ea70 for possibly 0x1 clusters.
Found corrupt basic file structure for "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6D8A6D705E0222DEE0AFA83C5B837A98D8DDE28C <0x2d,0xa34a>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0xdc763 for possibly 0x1 clusters.
Found corrupt basic file structure for "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\4AC468B892CC31520D62DDBABF54EE426DEB503C <0x29,0xa8c2>"
... queued for offline repair.
Found 0x3 clusters allocated to file "...\7103 <0xd,0xa92e>" at offset "0x2" marked as free
... repaired online.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x3f7b5 for possibly 0x80 clusters.
Found corrupt basic file structure for "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\B9EDAA7D0EC27F2CEB25D88B015AD994C81F6A96 <0x1e,0xb022>"
... queued for offline repair.
Found 0x60 clusters allocated to file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\376C84CCEE8306974A31249A5390B27C16FC52DD <0x22,0xb026>" at offset "0x22" marked as free
... repaired online.
Found 0x1 clusters allocated to file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\61189B6E8C23D5427963759CB8344DA1C74D687B <0xf,0xc8cb>" at offset "0x3" marked as free
... repaired online.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x142c08 for possibly 0x5 clusters.
Found corrupt basic file structure for "...\4018 <0x31,0xf3b7>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x3e9e9 for possibly 0x1 clusters.
Found corrupt basic file structure for "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\53FEB804C7B3D4DFD61349BA81C54CD32F11F0E2 <0x25,0xfd94>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x3 is cross linked
starting at 0x383e3 for possibly 0x4 clusters.
Found corrupt basic file structure for "<0x1f,0x1004e>"
... repaired online.
Found 0x1 clusters allocated to file "<0x19,0x100d3>" at offset "0x1" marked as free
... repaired online.
Found corrupt basic file structure for "<0x19,0x100d3>"
... repaired online.
Attribute record of type 0x80 and instance tag 0x5 is cross linked
starting at 0x8ad41 for possibly 0x1e clusters.
Found corrupt basic file structure for "\Users\John\AppData\Local\Packages\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\AC\Temp\3aa16ef4-163a-4f94-9737-18b69a3d072c.tmp <0x16,0x1011f>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x3 is cross linked
starting at 0x124728 for possibly 0x1e clusters.
Found corrupt basic file structure for "\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\storage\default\moz-extension+++ec9848ef-cece-40b3-8488-03e5b68f2407\idb\1671402671ueBglaorcokt0SCeahc.files\429 <0x13,0x10bef>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x120ca1 for possibly 0x2 clusters.
Found corrupt basic file structure for "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\0056D98CF129A72CF6B2763B2037833349560941 <0x1c,0x119a9>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x120cb9 for possibly 0x2 clusters.
Found corrupt basic file structure for "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\C7FD97D58EF477002F0C9FA73D42E573DC9E9537 <0x29,0x119d4>"
... queued for offline repair.
Found 0x4 clusters allocated to file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6AA483252A4F52CD8E459B2B05E3FBD7A2EAFBBA <0x10,0x12ddd>" at offset "0x7c" marked as free
... repaired online.
Found 0x3 clusters allocated to file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\4C5969F8EBE316617BD6A946F065CD9AF307853B <0x22,0x13070>" at offset "0x12" marked as free
... repaired online.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x9f174 for possibly 0x6c clusters.
Found corrupt basic file structure for "\Program Files\WindowsApps\Microsoft.WinDbg_1.2601.12001.0_x64__8wekyb3d8bbwe\PresentationFramework.Aero.dll <0x19,0x2025a>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x113568 for possibly 0x62 clusters.
Found corrupt basic file structure for "\Program Files\WindowsApps\Microsoft.WinDbg_1.2601.12001.0_x64__8wekyb3d8bbwe\ref\System.Runtime.Intrinsics.dll <0x1d,0x20351>"
... queued for offline repair.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x1135ca for possibly 0x2 clusters.
Found corrupt basic file structure for "\Program Files\WindowsApps\Microsoft.WinDbg_1.2601.12001.0_x64__8wekyb3d8bbwe\x86\OptionalExtensions\Crashpad_GalleryManifest.xml <0x19,0x20842>"
... queued for offline repair.
File "\Users\John\AppData\Local\Microsoft\Edge\User Data\Default\Cache\Cache_Data\f_00023f <0x2f,0xb64>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\4AC468B892CC31520D62DDBABF54EE426DEB503C <0x29,0xa8c2>" both own logical cluster 0xdc763
... queued for offline repair.
File "\Windows\System32\WDI\LogFiles\BootPerfDiagLogger.etl <0xa,0xbc3>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\B9EDAA7D0EC27F2CEB25D88B015AD994C81F6A96 <0x1e,0xb022>" both own logical clusters [0x3f7b5, 0x3f835)
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\E1D6E3AFD1D2102AAB596754C53AD252C794A5D1 <0x4c,0x115e>" and file "<0x1f,0x1004e>" both own logical clusters [0x383e3, 0x383e7)
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\7DF8BF685CA21733584E542611BEE2CB3A315326 <0x24,0x1c3b>" and file "...\4018 <0x31,0xf3b7>" both own logical clusters [0x142c08, 0x142c0a)
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\C9824CFDF64D15D49AA1818286DF9AC8657C5181 <0x12,0x45be>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6BC50DFBA058A13F9FB1E4AA3C467544A818DB1A <0x4d,0x68f9>" both own logical cluster 0x38f95
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\C9824CFDF64D15D49AA1818286DF9AC8657C5181 <0x12,0x45be>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\A5BC5F0B7168FB1F50F5B03971122DE7A6BE5700 <0x13,0xa1c6>" both own logical clusters [0x3ddf2, 0x3ddf5)
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\06895472CFFDC048BC693C5C1BFDC1768DEA47FA <0x4e,0x5575>" and file "\Users\John\AppData\Local\Packages\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\AC\Temp\3aa16ef4-163a-4f94-9737-18b69a3d072c.tmp <0x16,0x1011f>" both own logical clusters [0x8ad57, 0x8ad5b)
... queued for offline repair.
File "...\23849 <0x28,0x5893>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\C7FD97D58EF477002F0C9FA73D42E573DC9E9537 <0x29,0x119d4>" both own logical clusters [0x120cb9, 0x120cbb)
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\B388E7849F698B44154112E061B6B9DBBEFC09B7 <0x14,0x6a9b>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6D8A6D705E0222DEE0AFA83C5B837A98D8DDE28C <0x2d,0xa34a>" both own logical cluster 0x3ea70
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\3CC4DB3ED94848E38B0877CB1C61C4B2A5F7473D <0x27,0xa2d1>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\53FEB804C7B3D4DFD61349BA81C54CD32F11F0E2 <0x25,0xfd94>" both own logical cluster 0x3e9e9
... queued for offline repair.
File "...\7103 <0xd,0xa92e>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\0056D98CF129A72CF6B2763B2037833349560941 <0x1c,0x119a9>" both own logical clusters [0x120ca1, 0x120ca3)
... queued for offline repair.
File "...\17510 <0x12,0xa9b8>" and file "\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\storage\default\moz-extension+++ec9848ef-cece-40b3-8488-03e5b68f2407\idb\1671402671ueBglaorcokt0SCeahc.files\429 <0x13,0x10bef>" both own logical clusters [0x124728, 0x12472d)
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6AA483252A4F52CD8E459B2B05E3FBD7A2EAFBBA <0x10,0x12ddd>" and file "\Program Files\WindowsApps\Microsoft.WinDbg_1.2601.12001.0_x64__8wekyb3d8bbwe\ref\System.Runtime.Intrinsics.dll <0x1d,0x20351>" both own logical clusters [0x113568, 0x1135ca)
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6AA483252A4F52CD8E459B2B05E3FBD7A2EAFBBA <0x10,0x12ddd>" and file "\Program Files\WindowsApps\Microsoft.WinDbg_1.2601.12001.0_x64__8wekyb3d8bbwe\x86\OptionalExtensions\Crashpad_GalleryManifest.xml <0x19,0x20842>" both own logical clusters [0x1135ca, 0x1135cc)
... queued for offline repair.
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6AA483252A4F52CD8E459B2B05E3FBD7A2EAFBBA <0x10,0x12ddd>" and file "\Program Files\WindowsApps\Microsoft.WinDbg_1.2601.12001.0_x64__8wekyb3d8bbwe\PresentationFramework.Aero.dll <0x19,0x2025a>" both own logical clusters [0x9f174, 0x9f1ae)
... queued for offline repair.
913152 file records processed.

File verification completed.
Phase duration (File record verification): 8.43 seconds.
12451 large file records processed.

Phase duration (Orphan file record recovery): 6.48 milliseconds.
0 bad file records processed.

Phase duration (Bad file record checking): 0.01 milliseconds.

Stage 2: Examining file name linkage ...
313 reparse records processed.

Found an unneeded link ($FILE_NAME: "RECOVE~1.BAK") in index "$I30" of directory "\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\sessionstore-backups <0x69,0x30>"
... repaired online.
Found an unneeded link ($FILE_NAME: "RECOVE~1.JSO") in index "$I30" of directory "\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\sessionstore-backups <0x69,0x30>"
... repaired online.
Found an unneeded link ($FILE_NAME: "068954~1") in index "$I30" of directory "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries <0x6,0x4642>"
... repaired online.
Found an unneeded link ($FILE_NAME: "1B2554A16DC95B79E816C3E241DDCA3DDB064DF1") in index "$I30" of directory "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries <0x6,0x4642>"
... repaired online.
Found an unneeded link ($FILE_NAME: "1B2554~1") in index "$I30" of directory "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries <0x6,0x4642>"
... repaired online.
Found an unneeded link ($FILE_NAME: "235FD7~1") in index "$I30" of directory "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries <0x6,0x4642>"
... repaired online.
Found an unneeded link ($FILE_NAME: "892FC00FC062E36895C25A30829B0306B41C5B78") in index "$I30" of directory "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries <0x6,0x4642>"
... repaired online.
Found an unneeded link ($FILE_NAME: "892FC0~1") in index "$I30" of directory "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries <0x6,0x4642>"
... repaired online.
Found an unneeded link ($FILE_NAME: "8FF4F68363BDE6F767A24DDECF609D878C6B41F1") in index "$I30" of directory "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries <0x6,0x4642>"
... repaired online.
Found an unneeded link ($FILE_NAME: "8FF4F6~1") in index "$I30" of directory "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries <0x6,0x4642>"
... repaired online.
Found an unneeded link ($FILE_NAME: "6824F4~1.CUS") in index "$I30" of directory "\Users\John\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations <0x1,0x16485>"
... repaired online.
1034322 index entries processed.

Index verification completed.
Phase duration (Index verification): 11.76 seconds.
Found corrupt basic file structure for "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\49EDE0~1 <0x5f,0x7df>"
... queued for offline repair.
Found corrupt basic file structure for "\Users\John\AppData







Lost and found is located at \found.002
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I'm a bit lost as to what to do next. I ran the V2 Log collector but I forget to extract it from the zip file first so it did not save a log. Should I run it again?

Do you have a clue what the actual CAUSE was? Are we still trying to figure that out or are we just trying to mitigate the damage?
 

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
Please perform the steps / tests in post #15 > post images or share links
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Results of chkdskFromEvent.bat
 

Attachments

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
This is all too complicated. Under #8 there's three links that all seem to be the same thing on the Ten Forums and when I go there it's another link to 15 different things from 6 years ago of which some are already completed. I'm becoming exhausted with this not to mention Ive been up since 3:30 AM and hiked 10 miles and now my brains not working apparently.
 

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
Please follow the steps so that there are images or share links.


The drives need to be thoroughly tested.



Lost and found is located at \found.002
So I took one example and asked AI about it and it said (for example) that
File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\3CC4DB3ED94848E38B0877CB1C61C4B2A5F7473D <0x27,0xa2d1>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\53FEB804C7B3D4DFD61349BA81C54CD32F11F0E2 <0x25,0xfd94>" both own logical cluster 0x3e9e9

and that it is usually caused by an abnormal system shutdown. So are we just trying to clean up the mess of the BSOD now?

So I cleared the cache . . .
 

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
Lost and found is located at \found.002

Found.002 has two zero byte files

00000000-4018
10000000-index

Found.001 has

1773097462797.webp
If they are from a cache they are not needed(?) as no data was lost from TurboTax. TT data was on a separate drive
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
See if Reliability History identifies the cause.To access it,in the Search box type in ---reliability ---.
If there are red-flagged entries,then note the first one and then at page bottom,select ---view all problem reports ---and then Double Click on the entry which coincides with the first crash.
This should provide a Report Sent page and the first two lines give the name of the cause.
 

My Computer My Computer

At a glance

win 10amd ryzen 5-2600ng skill sniper x 16gbnvidea gtx 1050
OS
win 10
Computer type
PC/Desktop
Manufacturer/Model
home built
CPU
amd ryzen 5-2600
Motherboard
gigabyte b450m-ds3h
Memory
ng skill sniper x 16gb
Graphics Card(s)
nvidea gtx 1050
Monitor(s) Displays
benq fp 92
Hard Drives
samsung 860 evo 500gb m2 ssd
PSU
antec ea550g
Case
nzxt noctis 450
Browser
edge
See if Reliability History identifies the cause.To access it,in the Search box type in ---reliability ---.
If there are red-flagged entries,then note the first one and then at page bottom,select ---view all problem reports ---and then Double Click on the entry which coincides with the first crash.
This should provide a Report Sent page and the first two lines give the name of the cause.
I looked at that yesterday. Nothing I can read but I passed some of it through Google AI

It creates a list of files in a temp folder . . .

1773098552544.webp

When you close the Reliability History app all the files disappear though I'm sure they are also stored somewhere else.
 

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
Here's the log for Chkdsk E, F & G drives and HDsentinel

What have I missed?
 

Attachments

Last edited:

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
When available post images or share links for post #15 steps:


#5 Sea Tools Long generic tests


#6b HD Tune full error scans


#7
chkdsk C: /b /v
chkdsk D: /b /v
chkdsk K: /b /v




#9 For HDS click on the left column for each disk drive > post images or share links for each:
a) overview
b) temperature
c) SMART












chkdsk E: /b /v
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.



chkdsk G: /b /v
CHKDSK discovered free space marked as allocated in the volume bitmap.

Windows has made corrections to the file system.



chkdsk H: /b /v
Cleaning up 18 unused index entries from index $SII of file 9.
Cleaning up 18 unused index entries from index $SDH of file 9.
Cleaning up 18 unused security descriptors.
Windows has checked the file system and found no problems.



Problems occurred between the communication of the disk and the host 6844 times.
In case of sudden system crash, reboot, blue-screen-of-death, inaccessible file(s)/folder(s), it is recommended to verify data and power cables, connections - and if possible try different cables to prevent further problems.
More information: Hard disk case: communication errors



There is 1 bad sector on the disk surface. The contents of this sector were moved to the spare area.
There are 5 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk.
More information: Hard disk case: weak sectors
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
The disk drive reached the end of the designed lifetime. Chance of sudden, unforeseen failure is higher.
In a critical system, it is recommended to consider replacement.



Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 155.8 GB
Total Space: 238.4 GB
File System: NTFS
      Model: Samsung SSD 860 EVO 250GB ATA Device

      Drive: D:
 Free Space: 227.1 GB
Total Space: 953.9 GB
File System: NTFS
      Model: WDC WD1001FALS-00E8B0 ATA Device

      Drive: E:
 Free Space: 27.1 GB
Total Space: 141.6 GB
File System: NTFS
      Model: Samsung SSD 850 PRO 256GB ATA Device

      Drive: F:
 Free Space: 67.5 GB
Total Space: 102.5 GB
File System: NTFS
      Model: Samsung SSD 850 PRO 256GB ATA Device

      Drive: G:
 Free Space: 146.2 GB
Total Space: 203.9 GB
File System: NTFS
      Model: Samsung SSD 840 EVO 250GB ATA Device

      Drive: H:
 Free Space: 26.4 GB
Total Space: 34.5 GB
File System: NTFS
      Model: Samsung SSD 840 EVO 250GB ATA Device

      Drive: K:
 Free Space: 94.8 GB
Total Space: 114.5 GB
File System: NTFS
      Model: Samsung SSD 840 EVO 120GB ATA Device

      Drive: M:
      Model: ASUS DRW-24B1ST   c ATA Device
     Driver: C:\WINDOWS\SYSTEM32\DRIVERS\CDROM.SYS, 10.00.26100.1150 (English), 9/15/2025 12:39:57, 221184 bytes
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Problems occurred between the communication of the disk and the host 6844 times.
In case of sudden system crash, reboot, blue-screen-of-death, inaccessible file(s)/folder(s), it is recommended to verify data and power cables, connections - and if possible try different cables to prevent further problems.
More information: Hard disk case: communication errors
Which test result revealed that there were problems between the communication of the disk and the host 6844 times? Which drive? I should have a spare cable. One of my drives (the HDD backup) goes to sleep and it takes a few seconds to wake up. I dont even know why anything is trying to access it unless windows itself thinks it needs to. I wish we could just push a button and turn off some hard drives from outside the tower.

Edit: I found the answer to my question . . . It's Hard Disk Sentinel that said there were problems between the communication of the disk and the host 6844 times and the drive is my Windows 7 pro drive (Drives E & F) which is my "daily driver"
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
Microsoft changed the color of it for some reason.
Probably because they wanted to look busy and to be able to say, I earned my pay today.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1
  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Probably because they wanted to look busy and to be able to say, I earned my pay today.
Change for the sake of change
 

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
When available post images or share links for post #15 steps:


#5 Sea Tools Long generic tests


#6b HD Tune full error scans


#7
chkdsk C: /b /v
chkdsk D: /b /v
chkdsk K: /b /v




#9 For HDS click on the left column for each disk drive > post images or share links for each:
a) overview
b) temperature
c) SMART
I thought I posted the HD Tune long test for the Windows 11 drive already but not yet for the other drives.
I read it's not needed for SSD's as the drives have S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology)


 

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
I think you probably don't need to scan disks for errors. The crashdumps indicate a software problem (which can include NTFS corruption). So do chkdsk but not surface scans. But a good test of a disk is the SMART short test. It has instantly found damaged disks for me in the past. Your SMART stats on C: don't indicate any hardware issue.

It could be a driver issue. Have you updated any drivers lately?

Since the error in C: was fixed, have you any crashes since? Firefox may be corrupted. I would reinstall the version you are using. If you still have crashes, then I would disable the hardware acceleration in Firefox as suggested. Or vice versa - just so you try one thing at a time.

The data you collected for zbook also indicate you had crosslinked files, which are kind of bad. That means that more than one file thinks it owns the same disk cluster(s), which usually leads to 1 or more corrupted files after chkdsk has fixed the cross linking.
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 ProIntel Core i9 14900K 5800/4500 P/E all core96GB (2x48) G.skill Ripjaws 6800 MT/s DDR5Asus ROG Strix 4070 Ti OC
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY Photoshop/Audio/Game/tinker
    CPU
    Intel Core i9 14900K 5800/4500 P/E all core
    Motherboard
    Asus ROG Maximus Z790 Dark Hero
    Memory
    96GB (2x48) G.skill Ripjaws 6800 MT/s DDR5
    Graphics Card(s)
    Asus ROG Strix 4070 Ti OC
    Sound Card
    Bowers & Wilkins 606 S3 speakers; Audiolabs 7000a integrated amp; RSL 10S Mk2 sub; Creative Pebble Pro Minimilist
    Monitor(s) Displays
    Eizo CG2730 ColorEdge, ViewSonic VP2768, i1 Display Pro calibration puck
    Screen Resolution
    2560 x 1440p x 2
    Hard Drives
    WDC SN850X 4TB nvme, SN850 1TB nvme, SK-Hynix 2 TB P41 nvme,. Sabrent USB-C DS-SC5B 5-bay docking station: 6TB WDC Black, 6TB Ironwolf Pro; 2x 2TB WDC Black HDD
    PSU
    850W Seasonic Vertex PX-850 ATX 3.0/PCI-E 5.0
    Case
    Fractal Design North XL Mesh, Black Walnut
    Cooling
    EK Nucleus black 360 AIO w/Phanteks T30-120 fans, 2 Noctua NF-A14 Chromax case fan, 1 T30-120 fan cooling memory
    Keyboard
    Keychron Q3 Max TKL with custom GMK Redsuns Red Samuri keycaps, TX Stabs
    Mouse
    Logitech G305 wireless gaming
    Internet Speed
    575 Mb/s down | 25 Mb/s up
    Browser
    Firefox
    Antivirus
    Defender, Macrium Reflect X
    Other Info
    Phangkey Amaterasu V2 Desk Mat
  • At a glance

    Apple M1
    Computer type
    Laptop
    Manufacturer/Model
    💻 Apple 13" Macbook Pro 2020 (m1)
    CPU
    Apple M1
    Screen Resolution
    2560x1600
    Browser
    Firefox
I think you probably don't need to scan disks for errors. The crashdumps indicate a software problem (which can include NTFS corruption). So do chkdsk but not surface scans. But a good test of a disk is the SMART short test. It has instantly found damaged disks for me in the past. Your SMART stats on C: don't indicate any hardware issue.

It could be a driver issue. Have you updated any drivers lately?

Since the error in C: was fixed, have you any crashes since? Firefox may be corrupted. I would reinstall the version you are using. If you still have crashes, then I would disable the hardware acceleration in Firefox as suggested. Or vice versa - just so you try one thing at a time.

The data you collected for zbook also indicate you had crosslinked files, which are kind of bad. That means that more than one file thinks it owns the same disk cluster(s), which usually leads to 1 or more corrupted files after chkdsk has fixed the cross linking.
Is there a way to know what files were cross linked? The problem with scanning every disk if they have unrelated issues as one boots Win-11 and another has Win-7 that's not the disk drive that had the BSOD. The Win-7 drive has the most issues despite never having had a BSOD in 10+ years and it's the oldest drive. Windows 7 is the one that seems to have a bad cable that I still need to swap
 

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
Is there a way to know what files were cross linked? The problem with scanning every disk if they have unrelated issues as one boots Win-11 and another has Win-7 that's not the disk drive that had the BSOD. The Win-7 drive has the most issues despite never having had a BSOD in 10+ years and it's the oldest drive. Windows 7 is the one that seems to have a bad cable that I still need to swap

Post #22 by @zbook has that information. For example:

File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\B388E7849F698B44154112E061B6B9DBBEFC09B7 <0x14,0x6a9b>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6D8A6D705E0222DEE0AFA83C5B837A98D8DDE28C <0x2d,0xa34a>" both own logical cluster 0x3ea70
... queued for offline repair.
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 ProIntel Core i9 14900K 5800/4500 P/E all core96GB (2x48) G.skill Ripjaws 6800 MT/s DDR5Asus ROG Strix 4070 Ti OC
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY Photoshop/Audio/Game/tinker
    CPU
    Intel Core i9 14900K 5800/4500 P/E all core
    Motherboard
    Asus ROG Maximus Z790 Dark Hero
    Memory
    96GB (2x48) G.skill Ripjaws 6800 MT/s DDR5
    Graphics Card(s)
    Asus ROG Strix 4070 Ti OC
    Sound Card
    Bowers & Wilkins 606 S3 speakers; Audiolabs 7000a integrated amp; RSL 10S Mk2 sub; Creative Pebble Pro Minimilist
    Monitor(s) Displays
    Eizo CG2730 ColorEdge, ViewSonic VP2768, i1 Display Pro calibration puck
    Screen Resolution
    2560 x 1440p x 2
    Hard Drives
    WDC SN850X 4TB nvme, SN850 1TB nvme, SK-Hynix 2 TB P41 nvme,. Sabrent USB-C DS-SC5B 5-bay docking station: 6TB WDC Black, 6TB Ironwolf Pro; 2x 2TB WDC Black HDD
    PSU
    850W Seasonic Vertex PX-850 ATX 3.0/PCI-E 5.0
    Case
    Fractal Design North XL Mesh, Black Walnut
    Cooling
    EK Nucleus black 360 AIO w/Phanteks T30-120 fans, 2 Noctua NF-A14 Chromax case fan, 1 T30-120 fan cooling memory
    Keyboard
    Keychron Q3 Max TKL with custom GMK Redsuns Red Samuri keycaps, TX Stabs
    Mouse
    Logitech G305 wireless gaming
    Internet Speed
    575 Mb/s down | 25 Mb/s up
    Browser
    Firefox
    Antivirus
    Defender, Macrium Reflect X
    Other Info
    Phangkey Amaterasu V2 Desk Mat
  • At a glance

    Apple M1
    Computer type
    Laptop
    Manufacturer/Model
    💻 Apple 13" Macbook Pro 2020 (m1)
    CPU
    Apple M1
    Screen Resolution
    2560x1600
    Browser
    Firefox
Post $22 by @zbook has that information. For example:

File "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\B388E7849F698B44154112E061B6B9DBBEFC09B7 <0x14,0x6a9b>" and file "\Users\John\AppData\Local\Mozilla\Firefox\Profiles\8ro0d3sa.default-release\cache2\entries\6D8A6D705E0222DEE0AFA83C5B837A98D8DDE28C <0x2d,0xa34a>" both own logical cluster 0x3ea70
... queued for offline repair.
Oh Yeah, the Forefox cache which I have since deleted. I never delete that cache unless I have an issue that it might solve.
 

My Computers My Computers

  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
    Screen Resolution
    2560 x 1440
    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
    Antivirus
    Windows
    Other Info
    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back

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