Solved Outlook Live New Mail as well as Home View and Help gone... Help!


Lance1

Lance1

Well-known member
Power User
VIP
Local time
11:53 PM
Posts
896
OS
Windows 11 Pro 23H2
I do not use Outlook or live at all so I'm not familiar with it. My wife has lost access to the tool bar. That's what I call it but I think MS has other terms. She has no access to that tollbar and no way to send a mail. This is probably a simple fix but I'm lost! Here is a pix of an account that I created just to try and figure this out. I hope it helps you all to lead me in the right direction. Here's the pix. Thank you any and all help.



Ouylook Ribbon.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build By Lance1
    CPU
    Intel 12th Gen Intel Core i5-12600KF, 3686 MHz
    Motherboard
    GIGABYTE Z790 AORUS ELITE AX LGA 1700 Intel Z790 ATX
    Memory
    CORSAIR Vengeance 32GB (2 x 16GB) 288-Pin PC RAM DDR5 6400 (PC5 51200) Dual-Channel
    Graphics Card(s)
    GIGABYTE GeForce RTX 4060, 3x Fans, 8GB GDDR6 OC
    Sound Card
    AMD High Definition
    Monitor(s) Displays
    Samsung 32" 60Hz 4ms Curved PLS LED
    Screen Resolution
    1920 X 1080
    Hard Drives
    WD Blue NVME M.2 1T Boot Drive
    WD Blue SSD 1T
    WD Blue NVME M.2 2T
    PSU
    EVGA SuperNOVA 850 GT, 80 Plus Gold 850W, Fully Modular,
    Case
    Fractal Design Pop XL Air RGB Black TG ATX High-Airflow Clear Tempered Glass Window Full Tower
    Cooling
    Noctua NH-D15 chromax black, Dual Tower CPU Cooler with Dual NF-A15 PWM 140mm Fans (Black)
    Keyboard
    Devistator 3
    Mouse
    Inphic PM6 Pro
    Internet Speed
    Telus Fiber Optic: Download 332.7 Mbps / Upload 331.5 Mbps
    Browser
    Vivaldi (64bit)
    Antivirus
    Windows Defender
  • Operating System
    Window 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron N7110
    CPU
    Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
    Motherboard
    Dell Inc. 0YH79Y
    Memory
    4 GB DDR3
    Graphics card(s)
    Intel(R) HD Graphics 3000
    Sound Card
    High Definition Audio
    Monitor(s) Displays
    17.3 Inch Display
    Screen Resolution
    1600 X 900
    Hard Drives
    Samsung SSD 860 EVO 500GB
    Internet Speed
    Fiber Optic: Download 332.7 Mbps / Upload 331.5 Mbps
    Browser
    Vivaldi 64 bit
    Antivirus
    Windows Defender
    Other Info
    YA! This the old backup. In case things go south. It'll give me access to everything I need.
Hi, Lance.

Get your Wife to try Ctrl+F1

1. Show/Hide the Ribbon:
  • Click the Ribbon Display Options icon (usually a small arrow pointing down, located in the top-right corner of the Outlook window).
  • Choose from the following options:
    • Show Tabs and Commands: Displays all tabs and commands on the ribbon.
    • Show Tabs: Only shows the tabs, with commands hidden until you click on a tab.
    • Auto-Hide Ribbon: Hides the ribbon and displays only the tabs, which can be shown by moving the mouse to the top of the window.
2. Collapse/Expand the Ribbon:
  • Collapse: Double-click any of the ribbon tabs, or press CTRL+F1.
  • Expand: Double-click any of the ribbon tabs again, or press CTRL+F1 again.

3. Simplified Ribbon (New Outlook):
  • If you are using the new Outlook, you may see a "Simplified Ribbon" which is different from the classic ribbon.

  • To switch to the classic ribbon, click the downward caret next to the "Simplified Ribbon" and choose "Classic Ribbon".

  • You can also customize the Simplified Ribbon by clicking the three dots (ellipsis) and then choosing "Customize the Ribbon".
4. Quick Access Toolbar:
  • You can also hide or show the Quick Access Toolbar by right-clicking in the ribbon and selecting "Show Quick Access Toolbar" or "Hide Quick Access Toolbar".
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5624
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
There should be a drop arrow somewhere at the top that looks like this:

IMG_5483.webp
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5624
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
I don't use Outlook new Lance but I do not think you see the "Send" until you create new email.

MS calls that bar the ribbon. If it's anything like my Outlook 2021, at the far right on the bar there is a little "down arrow" which gives you some options. Mine lets me choose "classic ribbon" or "simplified ribbon".
You can find other options in 3 places- Click "view" on toolbar, click the gear icon in upper right corner OR the 3 dots at end of toolbar.
You just have to poke around to see what each one does.

EDIT-sorry @antspants beat me to it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4652
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061
Just click on the "New Email" tab, or the drop down arrow for options:

Snipaste_2025-05-28_05-31-41.webp
 

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
The Toolbar is context sensitive, depending on what you are selecting or doing.

Select New mail and the Toolbar changes, and at the top of the Email composition pane is a prominent Send button.

Personally I use the Light theme in preference as these Blue buttons are more prominent.

Also Simplified Ribbon is very much easier to read, you already have that selected, seems to be the default.

The down chevron far right of the Toolbar gives you the choice.
 

My Computer

System One

  • OS
    Windows 11
antspants said:
There should be a drop arrow somewhere at the top that looks like this:

View attachment 135235
Click to expand...
Sorry I haven't been able to get back I've been very busy. Thank you, that was the fix. I never notice that tiny button in the corner. Thanks again. I'll mark this as solved.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build By Lance1
    CPU
    Intel 12th Gen Intel Core i5-12600KF, 3686 MHz
    Motherboard
    GIGABYTE Z790 AORUS ELITE AX LGA 1700 Intel Z790 ATX
    Memory
    CORSAIR Vengeance 32GB (2 x 16GB) 288-Pin PC RAM DDR5 6400 (PC5 51200) Dual-Channel
    Graphics Card(s)
    GIGABYTE GeForce RTX 4060, 3x Fans, 8GB GDDR6 OC
    Sound Card
    AMD High Definition
    Monitor(s) Displays
    Samsung 32" 60Hz 4ms Curved PLS LED
    Screen Resolution
    1920 X 1080
    Hard Drives
    WD Blue NVME M.2 1T Boot Drive
    WD Blue SSD 1T
    WD Blue NVME M.2 2T
    PSU
    EVGA SuperNOVA 850 GT, 80 Plus Gold 850W, Fully Modular,
    Case
    Fractal Design Pop XL Air RGB Black TG ATX High-Airflow Clear Tempered Glass Window Full Tower
    Cooling
    Noctua NH-D15 chromax black, Dual Tower CPU Cooler with Dual NF-A15 PWM 140mm Fans (Black)
    Keyboard
    Devistator 3
    Mouse
    Inphic PM6 Pro
    Internet Speed
    Telus Fiber Optic: Download 332.7 Mbps / Upload 331.5 Mbps
    Browser
    Vivaldi (64bit)
    Antivirus
    Windows Defender
  • Operating System
    Window 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    DELL Inspiron N7110
    CPU
    Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
    Motherboard
    Dell Inc. 0YH79Y
    Memory
    4 GB DDR3
    Graphics card(s)
    Intel(R) HD Graphics 3000
    Sound Card
    High Definition Audio
    Monitor(s) Displays
    17.3 Inch Display
    Screen Resolution
    1600 X 900
    Hard Drives
    Samsung SSD 860 EVO 500GB
    Internet Speed
    Fiber Optic: Download 332.7 Mbps / Upload 331.5 Mbps
    Browser
    Vivaldi 64 bit
    Antivirus
    Windows Defender
    Other Info
    YA! This the old backup. In case things go south. It'll give me access to everything I need.
Lance1 said:
Sorry I haven't been able to get back I've been very busy. Thank you, that was the fix. I never notice that tiny button in the corner. Thanks again. I'll mark this as solved.
Click to expand...

Good to read, Lance (y)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5624
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
You must log in or register to reply here.

Similar threads

Does Office 2010, as well as Outlook 2007, and Visio 2010 still work on Windows 11 24H2?
2
Replies
34
Views
3K
Try3
Try3
I want to do a fresh install of my windows 11 laptop and want to keep all of my user names/passwords from browsers as well as bookmarks
Replies
14
Views
3K
Berton
B
Any way to make windows File History to backup folder stuff only manually as well as remove them?
Replies
16
Views
5K
hdmi
hdmi

Latest Support Threads

Latest Tutorials

Back
Top Bottom