Solved PAGE_FAULT_IN_NONPAGED_AREA caused by ntoskrnl.exe

magnifia_magnus · Jul 20, 2022

Hi everyone, please help me out by identifying the source of the BSOD and how to solve it. Much appreciated! Here's the log link : LAPTOP-LE9SRUKB-(2022-07-20_22-51-11).zip

Here's my specs
Windows 11 21H2 (OS Build 22000.795)
Laptop
CPU : AMD Ryzen 3750H
GPU : Nvidia GTX 1650
RAM : 16GB

magnifia_magnus · Jul 21, 2022

Can anyone help or at least give pointers about what I should do?

philc43 · Jul 21, 2022

Hello and welcome to Eleven Forums :)

I've looked at the crash dump files and the analysis points to the graphics drivers being responsible for the BSOD. It looks to me as if you have recently updated the drivers and these newer ones are not working well on your system. I would go back to the earlier drivers as provided by the Laptop website and the drivers they have tested for your system. You might be able to do this by rolling back the drivers from within Device Manager and selecting the Properties for the Graphics/Display devices. Within Properties you will be able to select the driver tab and the Rollback driver option may be available to you. If not please uninstall the drivers using the DDU program and reinstall the drivers from the Laptop support pages

Display Driver Uninstaller (DDU) 18.0.7.4

Official Display Driver Uninstaller (DDU) download website. DDU is a driver removal utility that can help you completely uninstall AMD/NVIDIA/INTEL graphics card drivers and packages from your system, trying to remove all leftovers (including registry keys, folders and files, driver store).

www.wagnardsoft.com

ASUS TUF Gaming FX505DT | Laptops | ASUS United Kingdom

Unite the latest AMD Ryzen™ processors and NVIDIA GeForce GTX™ graphics on an up to 144Hz IPS-level NanoEdge display with the ASUS TUF Gaming FX505 laptop, which delivers immersive, high-performance gaming at an affordable price.

www.asus.com

magnifia_magnus · Jul 21, 2022

Thanks @philc43, will try to clean install the AMD display driver provided by Asus. Will update on the outcome soon.

zbook · Jul 22, 2022

1) Please make sure that you uninstall and reinstall both GPU drivers: AMD integrated GPU (iGPU) and Nvidia designated GPU (dGPU)

2) Increase the free space on C: so that there is > 30 GB free space

Free Up Drive Space in Windows 10

How to Free Up Drive Space in Windows 10

www.tenforums.com

Free up drive space in Windows - Microsoft Support

Find out how to free up space on your device by deleting unnecessary files, uninstalling apps, and moving files to other drives.

support.microsoft.com

3) Modify the startup and recovery system failure: small memory dump > automatic memory dump
(after the troubleshooting has completed you can remodify the settings)

Code:

Name    NVIDIA GeForce GTX 1650
Driver Version    31.0.15.1659

  
Name    AMD Radeon(TM) RX Vega 10 Graphics
Driver Version    30.0.15021.11005

philc43 · Jul 22, 2022

magnifia_magnus said:
Thanks @philc43, will try to clean install the AMD display driver provided by Asus. Will update on the outcome soon.

If, after installing the recommended ASUS drivers, you still get problems you will also need to install the Nvidia driver for the graphics card. This also is provided on your ASUS laptop support page.

magnifia_magnus · Jul 24, 2022

Insofar, after clean installing AMD display driver, no more BSOD. Apparently the latest driver caused stability issues in my rig. Thanks for the helps guys!