Solved PAGE_FAULT_IN_NONPAGED_AREA caused by ntoskrnl.exe


Local time
1:38 AM
Posts
9
OS
Windows 11 21H2 (OS Build 22000.795)
Hi everyone, please help me out by identifying the source of the BSOD and how to solve it. Much appreciated! Here's the log link : LAPTOP-LE9SRUKB-(2022-07-20_22-51-11).zip

Here's my specs
Windows 11 21H2 (OS Build 22000.795)
Laptop
CPU : AMD Ryzen 3750H
GPU : Nvidia GTX 1650
RAM : 16GB
 
Windows Build/Version
Windows 11 21H2 (OS Build 22000.795)

My Computer My Computer

At a glance

Windows 11 21H2 (OS Build 22000.795)AMD Ryzen 3750H16GBNvidia Geforce 1650
OS
Windows 11 21H2 (OS Build 22000.795)
Computer type
Laptop
Manufacturer/Model
Asus
CPU
AMD Ryzen 3750H
Memory
16GB
Graphics Card(s)
Nvidia Geforce 1650
Can anyone help or at least give pointers about what I should do?
 

My Computer My Computer

At a glance

Windows 11 21H2 (OS Build 22000.795)AMD Ryzen 3750H16GBNvidia Geforce 1650
OS
Windows 11 21H2 (OS Build 22000.795)
Computer type
Laptop
Manufacturer/Model
Asus
CPU
AMD Ryzen 3750H
Memory
16GB
Graphics Card(s)
Nvidia Geforce 1650
Hello and welcome to Eleven Forums :)

I've looked at the crash dump files and the analysis points to the graphics drivers being responsible for the BSOD. It looks to me as if you have recently updated the drivers and these newer ones are not working well on your system. I would go back to the earlier drivers as provided by the Laptop website and the drivers they have tested for your system. You might be able to do this by rolling back the drivers from within Device Manager and selecting the Properties for the Graphics/Display devices. Within Properties you will be able to select the driver tab and the Rollback driver option may be available to you. If not please uninstall the drivers using the DDU program and reinstall the drivers from the Laptop support pages


 

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    CPU
    Intel Core i5
    Memory
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    Internet Speed
    900MB/s
    Browser
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    Memory
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    Intel Iris plus
Thanks @philc43, will try to clean install the AMD display driver provided by Asus. Will update on the outcome soon.
 

My Computer My Computer

At a glance

Windows 11 21H2 (OS Build 22000.795)AMD Ryzen 3750H16GBNvidia Geforce 1650
OS
Windows 11 21H2 (OS Build 22000.795)
Computer type
Laptop
Manufacturer/Model
Asus
CPU
AMD Ryzen 3750H
Memory
16GB
Graphics Card(s)
Nvidia Geforce 1650
1) Please make sure that you uninstall and reinstall both GPU drivers: AMD integrated GPU (iGPU) and Nvidia designated GPU (dGPU)


2) Increase the free space on C: so that there is > 30 GB free space




3) Modify the startup and recovery system failure: small memory dump > automatic memory dump
(after the troubleshooting has completed you can remodify the settings)




Code:
Name    NVIDIA GeForce GTX 1650
Driver Version    31.0.15.1659

  
Name    AMD Radeon(TM) RX Vega 10 Graphics
Driver Version    30.0.15021.11005
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Thanks @philc43, will try to clean install the AMD display driver provided by Asus. Will update on the outcome soon.
If, after installing the recommended ASUS drivers, you still get problems you will also need to install the Nvidia driver for the graphics card. This also is provided on your ASUS laptop support page.
 

My Computers My Computers

  • At a glance

    Windows 11Intel Core i58GB
    OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface
    CPU
    Intel Core i5
    Memory
    8GB
    Internet Speed
    900MB/s
    Browser
    MS Edge
    Antivirus
    Microsoft Defender
  • At a glance

    Win 11Intel i5 - 10th gen8GBIntel Iris plus
    Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface 3
    CPU
    Intel i5 - 10th gen
    Memory
    8GB
    Graphics card(s)
    Intel Iris plus
Insofar, after clean installing AMD display driver, no more BSOD. Apparently the latest driver caused stability issues in my rig. Thanks for the helps guys!
 

My Computer My Computer

At a glance

Windows 11 21H2 (OS Build 22000.795)AMD Ryzen 3750H16GBNvidia Geforce 1650
OS
Windows 11 21H2 (OS Build 22000.795)
Computer type
Laptop
Manufacturer/Model
Asus
CPU
AMD Ryzen 3750H
Memory
16GB
Graphics Card(s)
Nvidia Geforce 1650

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