Passkeys Don't Work in Google Chrome on My PC

It is annoying the damned crap out of me. When I sign into a Google account, it says "Use a Passkey" with no interactive options other than "Try another way" or Cancel. Trying to figure out the damned problem, I ensured that all accounts (both are administrative) had Windows Hello properly configured, including a screensaver set to screen lock. Then I looked at the passkeys in my system, and they're there, all right, but damn me if Chrome knows it...not!

It didn't occur to me that I ought to try this in my other browsers. I'll go ahead and post this to determine if it's system-specific or browser-related.

I'd sure appreciate some help, people. Thanks.

I had that the other week on my laptop, I spent hours at it and just gave up.

I noticed the same thing, seems like passkeys never work in Chrome, so it is not worth setting them up.

Hey, guys, thanks! I was able to use it in Firefox, no problem, so it is indeed Google Chrome that is the misfeasant rat-bastid. Ironic, don't you think, that their own browser can't use passkeys? The problem has been authoritatively isolated to them.

z3r010 said:

I had that the other week on my laptop, I spent hours at it and just gave up.

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Use another browser. Firefox worked for me. Try Edge, Opera GX, or another if you don't have Mozilla's browser.

Something else I gotta ask, though, considering your issue on laptop: Does your laptop have a TPM chip and are all user profiles on that machine Windows Hello protected, i.e., do you have screen lock, screensavers enabled? Those could be responsible if not.

z3r010 said:

I had that the other week on my laptop, I spent hours at it and just gave up.

Click to expand...

It is because of this issue - among others - that I switched to either Edge or Firefox, which support passkeys. Yes - even on Android.

PGHammer25 said:

It is because of this issue - among others - that I switched to either Edge or Firefox, which support passkeys. Yes - even on Android.

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I had been using Firefox since it first came out in 2004, but their 2FA screwed up and locked me out permanently, so I abandoned it; it was because I'd changed phones. Recently, I created another Gmail and Firefox account and immediately downloaded recovery codes so it wouldn't happen again. Passkeys work just fine in Firefox.