PC Bluescreening periodically. Boot drive not recognised by BIOS until restarting again.


My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 9800X3D
    Motherboard
    MSI MAG X870 TOMAHAWK WIFI
    Memory
    CORSAIR VENGEANCE RGB DDR5 RAM 32GB (2x16GB) 7200MHz CL34
    Graphics Card(s)
    NVIDIA RTX 4080
    Sound Card
    SoundBlaster Z
    Hard Drives
    SAMSUNG 990 Pro 2TB
    SAMSUNG 980 Pro 1TB (not in use currently)
    SAMSUNG 870 120GB
    Hitachi 1TB HDD
    PSU
    CORSAIR RM1000x
Please remove one non-Windows drive > report the drive that will be continuously disconnected for 2 weeks or until the next BSOD or unexpected shutdown and restart > monitor for BSOD or unexpected shutdown and restart > for any BSOD or unexpected shutdown and restart > post a new V2 share link into the newest post and post a new event viewer (system and application)







Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 322.1 GB
Total Space: 1907.0 GB
File System: NTFS
      Model: Samsung SSD 990 PRO with Heatsink 2TB

      Drive: F:
 Free Space: 106.1 GB
Total Space: 122.1 GB
File System: NTFS
      Model: Samsung SSD 840 PRO Series

      Drive: H:
 Free Space: 327.7 GB
Total Space: 953.9 GB
File System: NTFS
      Model: Hitachi HDS721010KLA330
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Samsung have a firmware available that looks to address a similarly/same described issue - under "Samsung_SSD_990_PRO_6B2QJXD7.iso".

You can grab the Samsung firmware from the site: Tool & Software Download | Samsung Semiconductor Global

Release notes:
*(6B2QJXD7) To address the intermittent non-recognition and blue screen issue. (Release: June 2025)

Note that this firmware was not listed/downloaded/applied automatically via Disk Magician.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
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