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Solved PC crashing at random - no BSOD appearing
Hi, I am looking to get help to work out why my pc has recently started turning itself off at random, it will occasionally give me a BSOD (too quick to read stop code) but most of the time it just black screens and reboots, I've had a look at the event viewer and it shows multiple critical events showing Kernel-Power as the source and provides the description "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." I have run the v2 log scanner and uploaded the results to Google Drive:
PC30-(2025-01-13_18-21-25).zip . Any help would be appreciated, Thank you in advance.
Windows Build/Version
Version 24H2 Build 26100.2605
Windows 11 Ryzen 5 3600 Silicon Power 16gb 3200mhz MSI Gaming trio x RTX 3070 OSWindows 11 Computer typePC/Desktop Manufacturer/ModelCustom CPURyzen 5 3600 MotherboardMSI B450 gaming pro carbon ac MemorySilicon Power 16gb 3200mhz Graphics Card(s)MSI Gaming trio x RTX 3070 Screen Resolution1440P PSUCooler Master 750W
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Please see rule #4:
You must agree to these terms and rules before using the site.
www.elevenforum.com
Windows 10 Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz 16 GB Total: Manufacturer : Samsung MemoryTyp... NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600 OSWindows 10 Computer typeLaptop Manufacturer/ModelHP CPUIntel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz MotherboardProduct : 190A Version : KBC Version 94.56 Memory16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600 Graphics Card(s)NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600 Sound CardIDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0 Hard DrivesModel Hitachi HTS727575A9E364 AntivirusMicrosoft Defender Other InfoMobile Workstation
There's currently nothing on the pc that violates rule 4 unless your referring to game mods?
Windows 11 Ryzen 5 3600 Silicon Power 16gb 3200mhz MSI Gaming trio x RTX 3070 OSWindows 11 Computer typePC/Desktop Manufacturer/ModelCustom CPURyzen 5 3600 MotherboardMSI B450 gaming pro carbon ac MemorySilicon Power 16gb 3200mhz Graphics Card(s)MSI Gaming trio x RTX 3070 Screen Resolution1440P PSUCooler Master 750W
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Guru
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Windows 10 Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz 16 GB Total: Manufacturer : Samsung MemoryTyp... NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600 OSWindows 10 Computer typeLaptop Manufacturer/ModelHP CPUIntel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz MotherboardProduct : 190A Version : KBC Version 94.56 Memory16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600 Graphics Card(s)NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600 Sound CardIDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0 Hard DrivesModel Hitachi HTS727575A9E364 AntivirusMicrosoft Defender Other InfoMobile Workstation
Are volume MAKs against T&Cs? No mention of it on the forum rules
Windows 11 Ryzen 5 3600 Silicon Power 16gb 3200mhz MSI Gaming trio x RTX 3070 OSWindows 11 Computer typePC/Desktop Manufacturer/ModelCustom CPURyzen 5 3600 MotherboardMSI B450 gaming pro carbon ac MemorySilicon Power 16gb 3200mhz Graphics Card(s)MSI Gaming trio x RTX 3070 Screen Resolution1440P PSUCooler Master 750W
Thanks guys, had someone dm me, all fixed
Windows 11 Ryzen 5 3600 Silicon Power 16gb 3200mhz MSI Gaming trio x RTX 3070 OSWindows 11 Computer typePC/Desktop Manufacturer/ModelCustom CPURyzen 5 3600 MotherboardMSI B450 gaming pro carbon ac MemorySilicon Power 16gb 3200mhz Graphics Card(s)MSI Gaming trio x RTX 3070 Screen Resolution1440P PSUCooler Master 750W