PC reboots when I try to access network share


remush

New member
Local time
5:27 AM
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3
OS
11
Hi all,

Whenever I enter \\10.172.189.44\ into run prompt and click ok, my windows 11 pc reboots.

Error Code : MULTIPLE_IRP_COMPLETE_REQUESTS (0x44)

A little background...

Pc will freeze and reboot with that error code no matter what I put into the run prompt, for example \\10.1.1.1 or \\localserver it just locks up and reboots

Pc was connected to LAN via ethernet, which I switched to wifi to see if I can connect to laptops samba server... Wondering if the mikrotik router was the problem.
 

My Computer My Computer

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11
OS
11
So it sounds like you're getting a BSOD. Most BSODs are caused by buggy drivers and the remaining cases are faulty hardware. Since on the surface it's triggered by networking activity I would start by updating your NIC driver. In addition see if you have any memory dump files located at C:\Windows\Minidump\*.dmp or C:\Windows\memory.dmp and upload those (assuming their are small) If you dont have any memory dump files, see this for configuring them Change BSOD Crash Memory Dump File Type in Windows 11
 

My Computer My Computer

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Linux Mint
OS
Linux Mint
Computer type
Laptop
Manufacturer/Model
System76 Lemur Pro
Thank you for the response neemobeer ( interesting username ) I had a look in C:\Windows\Minidump\ and found 5 files, none bigger than 3mb but I zipped em anyway, I remember dial up.

The zipped dmp files are available here :

The crash occurs when trying to access a network drive from run prompt WHEN network is via wifi device, this error did not occur when accessing network via ethernet.

Wifi device is a old alfa awus036nha no official drivers for windows 11, a bit of googling got me to Using Alfa AWUS036NHA on Microsoft Windows 10 & Windows 11 which has drivers for TP Link device that do work.
 

My Computer My Computer

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11
OS
11
Please run the V2 log collector > post a share link

 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Please perform the following steps:





1) Find an Ethernet connection

(if possible > use the Ethernet connection for these steps)

(if unavailable > download a new driver to the desktop as needed)





2) Reinstall:

athur Qualcomm Atheros AR9271 Wireless Network Adapter Service c:\windows\system32\drivers\athuwbx.sys

(TP-LINK Wireless USB Adapter)





3) Temporarily uninstall AVG antivirus






4) Make sure that defender is on > update defender





5) Add WMIC:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~






6) Run Tuneup plus > post a share link








7) Enable regback:






8) Create a new restore point:






9) The BIOS Version/Date American Megatrends Inc. V1.11, 16/02/2016

(Check the MSI website to see if there is an updated version)





10) For any new BSOD > post a new V2 share link into the newest post





11) AVG can be reinstalled after several days of computer stability





12) See the multiple active threads for upgrading secure boot:

Frequently asked questions about the Secure Boot update process - Microsoft Support
Secure Boot playbook for certificates expiring in 2026
Windows Secure Boot Key Creation and Management Guidance
Registry key updates for Secure Boot: Windows devices with IT-managed updates - Microsoft Support
Updating Microsoft Secure Boot keys before expiration in June 2026 | Windows 11 Forum
Secure boot update HowTo | Windows 11 Forum





Code:
Event[6573]
  Log Name: System
  Source: Microsoft-Windows-TPM-WMI
  Date: 2026-02-22T23:57:10.2870000Z
  Event ID: 1801
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: DESKTOP-5EN1IOO
  Description:
Updated Secure Boot certificates are available on this device but have not yet been applied to the firmware. Review the published guidance to complete the update and maintain full protection. This device signature information is included here.
DeviceAttributes: BaseBoardManufacturer:MSI;FirmwareManufacturer:American Megatrends Inc.;FirmwareVersion:V1.11;OEMModelBaseBoard:H97 GAMING 3 (MS-7918);OEMManufacturerName:MSI;OSArchitecture:amd64;
BucketId: a2d18e173cf1c072236866e594900eaaf72b33a49670d9fc76d97b59f20c5f70
BucketConfidenceLevel: Under Observation - More Data Needed
UpdateType:
For more information, please see https://go.microsoft.com/fwlink/?linkid=2301018.





Code:
Name    [00000002] TP-LINK Wireless USB Adapter
Adapter Type    Ethernet 802.3
Product Type    TP-LINK Wireless USB Adapter
Installed    Yes
PNP Device ID    USB\VID_0CF3&PID_9271\12345
Last Reset    22/02/2026 11:51 PM
Index    2
Service Name    athur
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\ATHUWBX.SYS (10.0.0.28, 2.58 MB (2,702,336 bytes), 18/07/2022 5:34 PM)


Code:
athuwbx.sys  Tue Nov 19 21:43:49 2013 (528C2FF5)
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

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