Persistent PC Freezing Issue


Gabriel010

Member
Local time
12:05 PM
Posts
4
OS
Windows 11 23H2 (0S Build 22631.3527)
I'm experiencing an issue with my PC where it freezes after approximately 6-8 hours of use. During these freezes, I can move the mouse cursor, but the system becomes unresponsive, requiring a restart. Occasionally, this results in a blue screen error if I wait, but not always; however, there are instances when it does occur. Additionally, I've noticed that my system is 100% on CPU without doing anything, and I suspect there might be crypto mining on my PC. The most common blue screen code is CRITICAL_PROCESS_DIED. Even after rebooting following a freeze, the issue persists consistently. How can I resolve this recurring problem?
 
Windows Build/Version
I think its 23H2 or 22H2
Last edited:

My Computer

System One

  • OS
    Windows 11 23H2 (0S Build 22631.3527)
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 5600g
    Motherboard
    B450m-a pro max II
    Memory
    Ramsta ddr4 3200mhz (16x1)
    Graphics Card(s)
    Radeon Vega 7
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
    PSU
    Corsair VS450
    Cooling
    Stock
    Internet Speed
    Abt 350-500
    Browser
    Brave
Please see posting instructions:

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I think its 23H2 or 22H2

Type “Winver” into search on your PC and open it. Please type the version and build that it reports (you can copy/paste), into your “System Specs / OS” section (first on the list where you have placed “Windows 11”)

Welcome to the ElevenForums 🙏
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Type “Winver” into search on your PC and open it. Please type the version and build that it reports (you can copy/paste), into your “System Specs / OS” section (first on the list where you have placed “Windows 11”)

Welcome to the ElevenForums 🙏
ok 😁
 

My Computer

System One

  • OS
    Windows 11 23H2 (0S Build 22631.3527)
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 5600g
    Motherboard
    B450m-a pro max II
    Memory
    Ramsta ddr4 3200mhz (16x1)
    Graphics Card(s)
    Radeon Vega 7
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
    PSU
    Corsair VS450
    Cooling
    Stock
    Internet Speed
    Abt 350-500
    Browser
    Brave

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
If there were any issues with running the V2 log collector please post images or share links.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11 23H2 (0S Build 22631.3527)
    Computer type
    PC/Desktop
    CPU
    Ryzen 5 5600g
    Motherboard
    B450m-a pro max II
    Memory
    Ramsta ddr4 3200mhz (16x1)
    Graphics Card(s)
    Radeon Vega 7
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
    PSU
    Corsair VS450
    Cooling
    Stock
    Internet Speed
    Abt 350-500
    Browser
    Brave
Some findings:

a) Disabled recovery partition

b) No restore points

c) WDV still running

d) Five collected mini dump files with BSOD bugchecks A and C4

e) All collected BSOD bugchecks with the same misbehaving driver

f) Out of date BIOS







Please perform the following steps: (in sequence)


1) Turn off Windows Driver Verifier (WDV)




2) Run Tuneup plus > post a share link






3) Run Disk Partition Information > post a share link





4) Open disk management > post a share link




3) Uninstall McAfee antivirus using the applicable uninstall tool





4) Make sure Microsoft defender is on



5) Uninstall Driver Booster



6) Uninstall Riot Vanguard:




7) Make a new restore point:





8) The BIOS Version/Date American Megatrends International, LLC. A.00, 11/07/2023

Upgrade the BIOS: A0 > A2




9) Plan to restart WDV using various customized tests



10) After the troubleshooting has completed plan to reinstall McAfee or continue using Microsoft defender



11) After the troubleshooting has completed plan to reinstall Riot Vanguard
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

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