Phone link needs reset after every reboot


Skull_Candy

New member
Local time
11:40 PM
Posts
7
OS
Windows 11
Posting this in case others are hitting the same regression, and to see if anyone found a real fix.

Setup
- Windows 11 (fully updated) 25H2 Build 26200.9278
- Galaxy S23+
- Phone Link paired and working fine for months

Symptom
Since roughly the last week of August, Phone Link fails to connect to my phone on every Windows startup. Bluetooth drivers are fine, phone Bluetooth is fine, nothing changed on the phone side. If I Reset the Phone Link app (Settings > Apps > Phone Link > Reset), it connects again immediately. But on the very next Windows restart, it's broken again. So it's a repeating, boot-persistent thing, not a one-off.

What I found in Event Viewer
There are two distinct crash phases and the switch lines up exactly with when my problem started:

- Jul 23 - Aug 12: repeated crashes in YourPhoneAppProxy.exe (v1.26061-1.26062):
System.ObjectDisposedException: Cannot access a disposed object. Object name: 'YourPhone.Services.RegistrationServices'
The app was recovering from these, so things mostly worked.

- Aug 26 onward (when it broke): Phone Link silently auto-updated to 1.26071.164.0, and the crash changed to PhoneExperienceHost.exe dying with a hard access violation (0xc0000005) inside Microsoft.UI.Xaml.Internal.dll - part of the Windows App SDK runtime, not Phone Link's own code.

PhoneExperienceHost.exe is the process that holds the live connection state. When it crashes hard instead of shutting down cleanly, it looks like the session state gets corrupted, the next boot inherits the bad state and fails to connect, and Reset works only because it wipes and rebuilds that state from scratch - until the next crash.

The likely trigger
Three of my four Windows App Runtime packages were installed on 26/08/2026, the exact day the new crash signature appeared. I have Microsoft.WindowsAppRuntime.2 version 2.4.0.0 installed - but winget's official catalog only knows about up to 2.3.1. So 2.4.0.0 didn't come from the normal winget/Store channel; it looks like it was bootstrapped alongside the Phone Link 1.26071.164.0 update itself. A fresh, less-tested runtime build fits an access-violation regression in the XAML layer.

What I've tried
- App Reset - works, but only until the next restart (temporary)
- winget upgrade Microsoft.WindowsAppRuntime.1.7 → "No available upgrade found"
- winget upgrade Microsoft.WindowsAppRuntime.2.4 → "No installed package found matching input criteria"
- winget list --name "WindowsAppRuntime" confirms 2.4.0.0 is installed; winget search shows nothing newer than 2.3.1 available, so there's no "fix forward" path through winget

Questions for anyone who's hit this

  1. Anyone downgraded WindowsAppRuntime.2 to 2.3.1 (winget install Microsoft.WindowsAppRuntime.2 --version 2.3.1 --force) and had it stick / fix Phone Link?
  2. Anyone pinned Phone Link to a build older than 1.26071.164.0 and blocked its auto-update?
  3. Has Microsoft acknowledged this anywhere? The combo is specific: Phone Link 1.26071.164.0 + WindowsAppRuntime.2 2.4.0.0 + 0xc0000005 in Microsoft.UI.Xaml.Internal.dll.
Thanks in advance.
 
Windows Build/Version
25H2 26200.9445

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
I'm experiencing the same, since late-August. Phone Link will work as intended, for days, until a reboot.
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Computer type
PC/Desktop
I'm experiencing the same, since late-August. Phone Link will work as intended, for days, until a reboot.
The only way to solve this problem is to run the uninstall cmd in power shell "Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage" (no quotation marks) then reinstall (download this installer
  • Phone Link Windows 1.26072.253.0 from techspot Phone Link App. the link in techspot is from 12 Sept. 2026. Read all directions. It appears that lately you must re install phone link when your OS receives a new update as an insider or a regular Phone Link App person.
  • Personally I have used this method 3 or 4 times since ms wrecked the phone link in mid august 2026.
 

My Computer My Computer

At a glance

windows 11pro
OS
windows 11pro
Computer type
PC/Desktop
I have this issue as weel and I have to remove the pc on android and then scan the new qr on Windows to get it to work.

However it does not stay connected.

If I leave the room with my phone and come back it does not reconnect.

I have tried other alternatives but they lack in many areas.

Sometimes it will not work for days
 

My Computer My Computer

At a glance

Windows 11proIntel Core i7-14700K Raptor Lake-S Refresh 3....Crucial Pro 96GB (2 x 48GB) DDR5-5600 PC5-44800PNY NVIDIA GeForce RTX 5080 EPIC-X RGB Overcl...
OS
Windows 11pro
Computer type
PC/Desktop
Manufacturer/Model
Homebuilt
CPU
Intel Core i7-14700K Raptor Lake-S Refresh 3.4GHz
Motherboard
MSI Z790 MAG Tomahawk Max WiFi Intel LGA 1700 ATX Motherboard
Memory
Crucial Pro 96GB (2 x 48GB) DDR5-5600 PC5-44800
Graphics Card(s)
PNY NVIDIA GeForce RTX 5080 EPIC-X RGB Overclocked Triple Fan 16GB GDDR7
Sound Card
Onkyo AVR TX-NR656 5.1
Monitor(s) Displays
3X -LG 32GN650-B Ultragear Gaming Monitor 32” QHD (2560 x 1440) Display, 165Hz Refresh Rate
Screen Resolution
2560 x 1440)
Hard Drives
Wat to many.
PSU
Corsair RM1000e Fully Modular Low-Noise Power Supply - ATX 3.1 & PCIe 5.1
Case
Lian Li LANCOOL 207 DIGITAL Tempered Glass ATX Mid-Tower
Cooling
Thermaltake TH240
Keyboard
Corsair K95 RGB Platinum
Browser
Brave
Antivirus
Defender
Other Info
This is 1 of 5 HTPC also have built a PC for Blue Iris security software.
Microsoft can you read these phone link post. This Phone link product is completely worthless. Retire it or make it work.
 

My Computer My Computer

At a glance

windows 11pro
OS
windows 11pro
Computer type
PC/Desktop
On my Samsung A53 i run Link to Windows version 1.26091.116.0-beta,
and on my PC's i run Phone link version 1.26072.255.0

Phone link has been working well for me for some time now.
In fact, all 3 of my computers are connected to my phone via Phone link right now.
 

My Computers My Computers

  • At a glance

    Win 11 Pro 26H2 26300.9818Intel® Core™ i7-14700KG.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5ASUS GeForce RTX 4070 Super 12GB
    OS
    Win 11 Pro 26H2 26300.9818
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700K
    Motherboard
    ASUS TUF Z690-PLUS WIFI (BIOS 4601)
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    ASUS GeForce RTX 4070 Super 12GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 25H2)
    SK hynix P41 500GB NVMe
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Corsair Nautilus 360 RS AIO
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    750Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    MR 8.1 Home
  • At a glance

    Win 11 Pro 25H2 26300.9818Intel Core i5-1140064 GB DDR4MSI GeForce RTX 3060 Ventus 2X 12GB
    Operating System
    Win 11 Pro 25H2 26300.9818
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-11400
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi (BIOS 2803)
    Memory
    64 GB DDR4
    Graphics card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB
    Sound Card
    SoundBlaster Audigy Fx V2
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Thermalright Frozen Edge 240 Black AIO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
  • System Three
    Win 11 Pro 25H2 26300.9818
    ASUS PRIME Z370-P II BIOS 3004 7/12/21
    Intel Core i7-8700 CPU @ 3.20GHz
    32GB DDR4 RAM (4x8)
    Samsung 980 Pro 500 GB
    SK hynix P41 1 TB
    EVGA RTX 2060 (used)
    iGPU Intel UHD Graphics 630 (backup)
    Cooler Master Hyper 212
    Mid-Tower Desktop
The only way to solve this problem is to run the uninstall cmd in power shell "Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage" (no quotation marks) then reinstall (download this installer
  • Phone Link Windows 1.26072.253.0 from techspot Phone Link App. the link in techspot is from 12 Sept. 2026. Read all directions. It appears that lately you must re install phone link when your OS receives a new update as an insider or a regular Phone Link App person.
  • Personally I have used this method 3 or 4 times since ms wrecked the phone link in mid august 2026.
All of a sudden I have been unable to send files from my iPhone to my PC (error message was that it could not find my PC).

No amount of reboots and Bluetooth disabling/enabling on both my iPhone and PC solved the issue.

However, deleting and reinstalling PhoneLink per your instructions did solve the issue! Thank you @Mike1776!!! 🙏
 

My Computer My Computer

At a glance

Windows 11 Pro32GB
OS
Windows 11 Pro
Computer type
Laptop
Manufacturer/Model
Microsoft Surface Laptop Studio
Memory
32GB
Monitor(s) Displays
Three (3) Dell U3223QE
Screen Resolution
Surface: 2400x1600; Dells: 3840x2160
Hard Drives
1TB
I have a Samsung S21. I haven't had any problems with Phone Link in several years. It is updated automatically by Windows.
Phone Link: 1.26072.255.0
Link to Windows: 1.26082.130.0
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 26H2 (26300.9547)AMD Ryzen 7 6800H with Radeon 680M GPU (486MB...Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)NVIDIA RTX 3060 Laptop (6GB RAM)
    OS
    Windows 11 Pro 26H2 (26300.9547)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes
  • At a glance

    Windows 11 Pro 26H2 (26300.9547)AMD Ryzen 7 5700X3DG.SKILL Flare X 32GB (2x16GB) DDR4ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3...
    Operating System
    Windows 11 Pro 26H2 (26300.9547)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
Back
Top Bottom