Please help me with an issue I'm having with my main hard disk.

Please help me with a problem. I'm running Windows 11. There was a brief power outage. I was using the computer. The computer shut off. I restarted the computer. "Windows informed me there was a problem with the hard disk." It wanted to correct the problem. In retrospect, maybe I should have chosen yes. Since it didn't report the problem before the power was interrupted, I figured there was a problem. I experienced a problem on my other computer. I chose to have Windows 10 repair it. It marked many sectors as bad. That's why I didn't choose yes this time. I ran chkdsk. Chkdsk found errors. I ran chkdsk /f. "Windows asked me whether I wanted to schedule it to run the next time the computer started." I typed y. I restarted the computer. It went quickly. It didn't mention any problems. Windows 10 would always give a summary. I'm 67. Hopefully, there are no problems with the hard disk. I use Ashampoo WinOptimizer 28. I had it delete some unnecessary files from temporary locations. I also had it clean the registry. I don't like Windows 11. I don't like AI. Machines, of course, can't think. "Windows informed me, and asked." I love God and everyone. Thank you very much for considering my dilemma.
Microsoft Windows [Version 10.0.26200.7840]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>chkdsk
The type of the file system is NTFS.
Class not registered

The volume is in use by another process. Chkdsk
might report errors when no corruption is present. (Note from me, I understand this.)

WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
650752 file records processed.
File verification completed.
Phase duration (File record verification): 53.91 seconds.
29807 large file records processed.
Phase duration (Orphan file record recovery): 23.45 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 0.43 milliseconds.

Stage 2: Examining file name linkage ...
40388 reparse records processed.
Index entry 6824f4a902c78fbd.customDestinations-ms in index $I30 of file 10C84 is incorrect.
Index entry 6824F4~1.CUS in index $I30 of file 10C84 is incorrect.
Index entry TransportSecurity in index $I30 of file 3DBCB is incorrect.
Index entry TRANSP~1 in index $I30 of file 3DBCB is incorrect.
770476 index entries processed.
Index verification completed.
Phase duration (Index verification): 1.08 minutes.

Errors found. CHKDSK cannot continue in read-only mode.

C:\Windows\System32>chkdsk
The type of the file system is NTFS.
Class not registered

The volume is in use by another process. Chkdsk
might report errors when no corruption is present. (I ran it twice.)

WARNING! /F parameter not specified.
Running CHKDSK in read-only mode.

Stage 1: Examining basic file system structure ...
650752 file records processed.
File verification completed.
Phase duration (File record verification): 54.20 seconds.
29807 large file records processed.
Phase duration (Orphan file record recovery): 24.05 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 0.34 milliseconds.

Stage 2: Examining file name linkage ...
40388 reparse records processed.
770518 index entries processed.
Index verification completed.
Phase duration (Index verification): 1.06 minutes.
0 unindexed files scanned.
Phase duration (Orphan reconnection): 436.63 milliseconds.
0 unindexed files recovered to lost and found.
Phase duration (Orphan recovery to lost and found): 19.97 milliseconds.
40388 reparse records processed.
Phase duration (Reparse point and Object ID verification): 157.58 milliseconds.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
Phase duration (Security descriptor verification): 126.29 milliseconds.
59884 data files processed.
Phase duration (Data attribute verification): 1.48 milliseconds.
CHKDSK is verifying Usn Journal...
26812000 USN bytes processed.
Usn Journal verification completed.
Phase duration (USN journal verification): 373.63 milliseconds.
The master file table's (MFT) BITMAP attribute is incorrect.
The Volume Bitmap is incorrect.
Windows has checked the file system and found problems.
Please run chkdsk /scan to find the problems and queue them for repair.

3814477 MB total disk space.
750965356 KB in 291042 files.
198140 KB in 59885 indexes.
0 KB in bad sectors.
896771 KB in use by the system.
65536 KB occupied by the log file.
3080044 MB available on disk.

4096 bytes in each allocation unit.
976506367 total allocation units on disk.
788491301 allocation units available on disk.
Total duration: 1.99 minutes (119543 ms).

C:\Windows\System32>chkdsk /scan
The type of the file system is NTFS.
Class not registered

A snapshot error occured while scanning this drive. Run an offline scan and fix.

C:\Windows\System32>chkdsk /scan
The type of the file system is NTFS.
Class not registered

A snapshot error occurred while scanning this drive. Run an offline scan and fix.

C:\Windows\System32>

I have an antiquated 2013 MSI gaming tower computer. It has a Core i7 4770k. It is It has a liquid-cooled CPU heatsink. It has a radiator and a fan on the back of the tower. It can be overclocked to over 5GHz. The command center does that. I never did overclock it. I used to run Carnageddon and Road Rash 95. I don't run games anymore. I wish I knew more about computers. Thank you very much, once again. Very Sincerely, Jack Pat Keiffer.



P.S. I'm running 25H2. This computer has TPM 1.2. I'm going to purchase a TPM 2 module on Amazon or eBay. I used Rufus Rufus - Create bootable USB drives the easy way and an ISO from Microsoft to install Windows 11, update the security certificate, enable a local account, etc. Rufus is an incredible site. This computer originally came with Windows 8. I upgraded it to 10. I bought the licence directly from Microsoft when they were having problems convincing people to "upgrade" to 10. I like 7 the best. I have VMWare Workstation. It is now free. I paid an enormous amount of money for software over the years. I quit buying Workstation with Workstation 15. Downloading VMware Workstation Pro I purchased the licence for 11 at Mr Key Shop | Top-Rated Software Reseller. They are a registered Microsoft Partner. They also offer many fantastic deals on a wide range of software. I have another old HP ENVY tower computer. It has an Core-17 3770. It has Windows 10. I love it! I don't have problems with it. I purchased a year of extended security updates. Sadly, October 8th is the end. I haven't used this old gaming computer in years. The oldermachinery is definitely the best. Until I started using this computer again, I had the ENVY on 24 hours a day since 2014, except for power outages and once a year to open it up and clean everything thoroughly. Thank you so very much, once again.

Power fluctuations are the best drive fryers around. Your drive is borked and unrecoverable. Replace

Have you been doing any backups?

Can you still boot into Windows

Marking damaged sectors is not bad, it just isolates damaged sectors so they cannot be used. They are replaced by spare sectors.
They were probably damaged by a head crash during the power outage.

Subsequent checks will then be OK. Often that is the end of the problem and you will have many more years of use, though you should keep an eye on it in case damage increases.

The only thing that should concern you is the line "0 KB in bad sectors" which means good to go.

Since you got this

C:\Windows\System32>chkdsk
The type of the file system is NTFS.
Class not registered

Run DISM and SFC Scans

This is a good lesson on why you should invest in a UPS for computers that don't have batteries (like laptops). Power burps can be killers.

Bear in mind that if the PC loses power suddenly, then the drive can get marked as needing to be checked simply because it was not shut down clean. But most frequently, this does not cause any real corruption or problems with the data (although it certainly can). In that case, the system offers to check the disk at startup and if no errors are found it simply clears the flag saying that the system was shutdown dirty.

OldMainframeGuy said:

This is a good lesson on why you should invest in a UPS for computers that don't have batteries (like laptops). Power burps can be killers.

Click to expand...

Amen! Not only to protect against power outages but it also smooths out noise or spikes on the line as well. A UPS is a great investment and these days you can get them with LiFePo4 batteries that have 4,000+ charge / discharge cycles so no more of that replacing the stupid lead acid batteries every 2 years.

For what it’s worth, run this in CMD as admin:

chkdsk C: /F /R

Not sure of the steps for running at boot.

• /F repairs filesystem metadata
• /R checks sectors and relocates data if needed
• /R takes longer, but it’s the safest when the MFT bitmap is wrong

MacroSoft_JK said:

going to purchase a TPM 2 module on Amazon or eBay

Click to expand...

Let me know how you went, I have bought 4 and not one worked on my ASUS board.

antspants said:

Let me know how you went, I have bought 4 and not one worked on my ASUS board.

Click to expand...

Out of curiosity, did you verify that the type of interface the TPM was doing matched what your MB requires? There are different interfaces available out there and the TPM interface needs to match the MB.

I located a previous thread on the TPM topic that may help...

hsehestedt said:

Out of curiosity, did you verify that the type of interface the TPM was doing matched what your MB requires? There are different interfaces available out there and the TPM interface needs to match the MB.

Click to expand...

Yes mate. After the first, I had to dig around for the correct info for my board (System One)

It seems to be wide spread with ASUS boards of old.

Please run the bootable Sea Tools Long generic test > take pictures > post images or share links

Thanks for the thread link, I’ll have a read.

Odd. I'd be curious to learn a little more. Does the system simply not see the TPM at all or is it just that you are having difficulty clearing or initializing it?

hsehestedt said:

Odd. I'd be curious to learn a little more. Does the system simply not see the TPM at all or is it just that you are having difficulty clearing or initializing it?

Click to expand...

Never recognised.

i tried every suggestion I could find, from screwing with CMS to standing, touching the floor and coughing.
I’ll read that thread later, out of interest. It was more out of curiosity, because the only benifit I can think of is that I wouldn’t have to bypass TPM. Other than that, I can’t see a need?

hsehestedt said:

Out of curiosity, did you verify that the type of interface the TPM was doing matched what your MB requires? There are different interfaces available out there and the TPM interface needs to match the MB.

Click to expand...

A few years ago I was going to buy one from Gigabyte but they did not have any left and I could not find one that matched my MB on line.
So I bought a new computer instead not knowing I could install Win-11 on it anyway. I should have came here first and asked. I never heard anyone say you could install it on unsupported hardware till a few months ago. I've been to busy to think to look but I just stumbled across it on YouTube

Thank you for your replies. I didn't expect an acceptable answer. The hard disk isn't fried. I always back everything important up to a USB Seagate 500 GB Free Agent Go hard drive. Thank you for both comments. The computer's hard disk is almost brand new. It's A Western Digital Brown gaming hard drive. I paid almost $200 for it. The old hard drive had many hours on it. I used PC Mover to transfer the files to the new one. Then I "upgraded" to Windows 11. There's probably nothing wrong with it. That's probably why Check Disk finished so quickly and didn't report any errors when I ran chkdsk/f after rebooting the computer to DOS. CrystalDiskInfo reports it is 98% healthy. It said the same thing when it was brand new, before I installed anything on it.

There are multiple types of drive tests.

A drive can pass some test types then fail on another.

Drive SMART tests provide instantaneous results and can be unreliable after power surges / outages.

Crystal disk can display >90% on a failed drive as the SMART tests attempt to predict drive failure.




If the computer can boot from the Western Digital Brown gaming hard drive then please run the V2 log collector > post a share link into the newest post.

I also like to run disk monitoring software. My preference is StableBit Scanner. I have it check every sector of every drive every 30 days.