Solved Printer support question

I know this is a Windows 11 forum, but I also know there are a lot of smart people out there that might have an answer for me.

So here goes. I bought an HP printer, HP Smart Tank 615. I set it up with no problems and I like the way it prints. I am happy with the printer's operation.

I decided to find out how to replace the ink and my problems started. I have come to the conclusion that the HP Support group might rank near the bottom of the list. Hell, I can't even find my printer! Much less how to order some refill ink. Of course I don't need the ink now or for the next year or two, but I want to knoe how to get it.
If there is some kind soul out there that knows what I am writing about and has some sort of an answer, I would appreciate a reply.

Thanks for reading .
Mr. Who

I don't know where you are but Google says..

See
HP Smart Tank 500, 600 - Refill the ink tanks - HPSupport
where they refer to it as 600 because, it seems, all the 600 series printers use the same procedure.

I imagine there is also a route to that page buried somewhere in its HP support page
HP Smart Tank 615 Wireless All-in-One - HPSupport
[Yes, it's in the How to, Ink or Toner, Paper & Accessories section.]
The HP support page is well worth bookmarking as it also links you to installation software & driver downloads [HP Easy Start Printer Setup Software – Offline Use Only - 48.6.4634_1], user manuals, ...


Best of luck,
Denis

A quick Web search found this page: HP Smart Tank 615 Wireless All-in-One Manuals | HP® Customer Support

The User Guide (2.79MB PDF) includes information on how to refill the ink tanks.

I have spent three days searching for instructions on how to purchase HP ink refill kits. I am still looking. I've Googled and closely examined all of the sites that indicate how to do it. I have all the manuals. My latest effort was to see if anyone on this forum had info that would help .
I bought my first computer while working in Japan around 1984/5, and have had one every year since then. I am not a computer illterate.
The ink containers that came with the printer have an identification number on it. I could not find that number anywhere.
This should not be a difficult thing to do, but at this moment in time, I don't know how to buy ink for my newly purchased printer, and I am more than p.o.'d about it.
I do apprciate all of you taking the time to answer.

Mr. Who

There's a Shop now link on the HP Support page I gave you a link to.
HP Smart Tank 615 Wireless All-in-One - HPSupport

where you can search using the model and and get results that include the relevant bottle reference codes - HP GT52 Cyan etc.

and you can use those codes to search in Amazon etc e.g. www.amazon.co.uk/s?k=HP+GT52+Cyan


Denis

The ink types appear to be GT51 (black) and GT52 (colors).

I'm in the USA. You are not, so I can't direct you as to where to buy them. Here, Amazon sells them, along with a number of cheaper third-party inks.

HP's site in the US doesn't offer the bottles of ink for sale, apparently. I also have the impression that the 615 isn't sold here, at least under that model number. Perhaps I'm wrong, but HP site isn't forthcoming.

Good luck.

Aw yes. I found a store here in this country that actually sells the correct ink. Actually my wife found it, bless her hearrt. So, I have my ink and will sign this thread as solved.
Just in passing, this little store does not have any kind of advertisemen for printer ink. I don't know how she found it.
Again, thanks to you all, you're the greatest.
Mr. Who