Problem following interrupted sleep command.


sydh

Active member
Local time
1:20 PM
Posts
116
Location
Eastleigh, Hampshire, UK
OS
W11
I manually put my PC to sleep but as it was going down, I nudged the mouse. The screens went black as expected but I then found the PC would not wake up again. I tried a restart from the case button but the HDD light was dead. The power light was on but not flashing as it does when asleep. I forced a shutdown with the case button, left it for 2 minutes and then tried to start again but no response. I tried this a few times but then gave up. I left the PC with the power light on while I turned to my laptop to search the net for any advice but Googling just showed the expected BSOD or Safe Mode issues, or no power. I returned to the study to find the manufacturers logo on the screen, but no further response to continue bootup. All that was available was F1 BIOS option which I entered. Nothing obvious was showing so I saved and exited with no changes. The PC then started a normal boot into Windows and all was fine again.
Sorry about the protracted story but can anyone tell me what happened? The issue is fixed but I would like to know out of curiosity.
 

My Computer

System One

  • OS
    W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    3.80 gigahertz AMD Ryzen 9 3900XT 12-Core
    Motherboard
    ASUSTeK COMPUTER INC. TUF GAMING X570-PLUS Rev X.0x
    Memory
    32684 Megabytes
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Monitor(s) Displays
    ViewSonic VX3276-QHD (x2)
    Hard Drives
    1TB PCS PCIe M.2 SSD
    ST8000DM004-2CX188 (8001.56 GB)
    WDC WD30EZRX-00DC0B0 (3000.59 GB)
    WDC WD30EZRX-00SPEB0 (3000.59 GB)
    Cooling
    Water cooled
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    56
There are many issues that could have happened. You may want to run Diagnostics on the SSD/HDD's.
When an issue like this happens, turn off the PSU at it's power switch on the back of the computer. Wait a minute or so, switch it on and then power the computer on from the case on button. See if that helps.
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
It seems to be a very uncommon scenario that tends to happen in a sleep power state. There are several sleep state levels of which devices can work in none, some or all levels. The device will neither wake up nor shutdown. Best solution is to remove the power source and hold the power button down to remove residual charge. Any state information would remain in memory and/or disk, so it may be a good idea to validate both and ensure no defects
 

My Computer

System One

  • OS
    Windows 11
Thanks for the replies. The PC is running fine and booting normally again but I will run some checks to ensure all is ok.
 

My Computer

System One

  • OS
    W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    3.80 gigahertz AMD Ryzen 9 3900XT 12-Core
    Motherboard
    ASUSTeK COMPUTER INC. TUF GAMING X570-PLUS Rev X.0x
    Memory
    32684 Megabytes
    Graphics Card(s)
    NVIDIA GeForce RTX 3060 Ti
    Monitor(s) Displays
    ViewSonic VX3276-QHD (x2)
    Hard Drives
    1TB PCS PCIe M.2 SSD
    ST8000DM004-2CX188 (8001.56 GB)
    WDC WD30EZRX-00DC0B0 (3000.59 GB)
    WDC WD30EZRX-00SPEB0 (3000.59 GB)
    Cooling
    Water cooled
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    56

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