Problem When Logging into Microsoft Account (Blank Screen)


H

Harley51

Active member
Local time
2:24 AM
Posts
5
Visit site
OS
Windows 11 Home
When I try to log into Microsoft Live.com I get a white screen. I have to go to safe mode to see the login. This happens on both Firefox and Microsoft Edge. It's only on a few sites not all. How to find out what's blocking them.
 
Windows Build/Version
Windows 11 Pro 21H2 22000.795

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus GU6903H
    CPU
    11th Gen Intel Core i9-11900H@ 2.50 GHZ
    Memory
    16 gig
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3060 Laptop GPU
    Monitor(s) Displays
    16 In
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    12th Gen Intel Core i9-12900k 3.20 GHz
    Motherboard
    Asus Rog Strix Z690-A Gaming WiFi D4
    Memory
    64 GB
It might be AV, network settings or adblocker. Try login using TOR to see, if it works.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 8600G (07/24)
    Motherboard
    ASROCK B650M-HDV/M.2 3.09 (07/24)
    Memory
    2x32GB Kingston FURY DDR5 5600 MHz CL36 @4800 CL40 (07/24)
    Graphics Card(s)
    ASROCK Radeon RX 6600 Challenger D 8G @60FPS (08/24)
    Sound Card
    Creative Sound BlasterX AE-5 Plus (05/24)
    Monitor(s) Displays
    24" Philips 24M1N3200ZS/00 (05/24)
    Screen Resolution
    1920×1080@165Hz via DP1.4
    Hard Drives
    Kingston KC3000 NVMe 2TB (05/24)
    ADATA XPG GAMMIX S11 Pro 512GB (07/19)
    PSU
    Seasonic Core GM 550 Gold (04/24)
    Case
    Fractal Design Define 7 Mini with 3x Noctua NF-P14s/12@555rpm (04/24)
    Cooling
    Noctua NH-U12S with Noctua NF-P12 (04/24)
    Keyboard
    HP Pavilion Wired Keyboard 300 (07/24) + Rabalux 76017 Parker (01/24)
    Mouse
    Logitech M330 Silent Plus (04/23)
    Internet Speed
    500/100 Mbps via RouterOS (05/21) & TCP Optimizer
    Browser
    Edge & Brave for YouTube & LibreWolf for FB
    Antivirus
    NextDNS
    Other Info
    Backup: Hasleo Backup Suite (PreOS)
    Headphones: Sennheiser RS170 (09/10)
    Phone: Samsung Galaxy Xcover 7 (02/24)
    Chair: Huzaro Force 4.4 Grey Mesh (05/24)
    Notifier: Xiaomi Mi Band 9 Milanese (10/24)
    2nd Monitor: AOC G2460VQ6 @75Hz (02/19)
I ruled out AV, adblocker. What would I look for in network settings and what is TOR?
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus GU6903H
    CPU
    11th Gen Intel Core i9-11900H@ 2.50 GHZ
    Memory
    16 gig
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 3060 Laptop GPU
    Monitor(s) Displays
    16 In
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    12th Gen Intel Core i9-12900k 3.20 GHz
    Motherboard
    Asus Rog Strix Z690-A Gaming WiFi D4
    Memory
    64 GB
You must log in or register to reply here.

Similar threads

Logging into Microsoft on new Windows 11 PC
Replies
7
Views
669
mccoady
M
Solved Cannot disable widgets and keep from logging into Microsoft
Replies
2
Views
2K
KenM
K

Latest Support Threads

Latest Tutorials

Back
Top Bottom