Problem with not logging into Gmail

Raeeka · Jun 26, 2025

Hello

Since this morning I can't access my Gmail and no matter how hard I try I can't log in. Please help me how to fix the problem? No matter how hard I try, no code is sent to me via SMS and Google's two-step verification is not approved either. Please help. None of the options are being rejected.

I attached some pictures.

Rollback_Jockey · Jun 26, 2025

Try logging in via a browser.

Raeeka · Jun 26, 2025

Rollback_Jockey said:
Try logging in via a browser.

It does not enter in any way.

anya · Jun 26, 2025

Raeeka said:
Hello

Since this morning I can't access my Gmail and no matter how hard I try I can't log in. Please help me how to fix the problem? No matter how hard I try, no code is sent to me via SMS and Google's two-step verification is not approved either. Please help. None of the options are being rejected.

I attached some pictures.

Check your phone signal and restart your device if you're having trouble accessing Gmail and aren't getting SMS codes or two-step verification prompts. Try logging in from a different browser or device, or clear the cache on your current browser. Go to- Sign in - Google Accounts, Google's recovery page. If "Try another way" is an option, choose it. Select "I don't have access to any of these" and proceed with the recovery procedure if none of the verification options work. Give precise responses to Google's inquiries. If it doesn't work, wait a day or two and try again. For future access problems, make sure your recovery phone number or email is updated.

abactuon · Jun 26, 2025

Try going through youtube.com

Raeeka · Jun 27, 2025

It's no use
It won't come in.
I tested them all in order
but I was unsuccessful.

Fabler2 · Jun 27, 2025

Try this link and if you get the option " I cant access any of these" (options) it might give you an option to fill out a form. Good luck.

Sign in - Google Accounts

Raeeka · Jun 27, 2025

Fabler2 said:
Try this link and if you get the option " I cant access any of these" (options) it might give you an option to fill out a form. Good luck.

Sign in - Google Accounts

This option is not available
It seems that the email has been hacked
Google itself is not doing anything to recover it

Jacee · Jun 27, 2025

Raeeka said:
Hello

Since this morning I can't access my Gmail and no matter how hard I try I can't log in. Please help me how to fix the problem? No matter how hard I try, no code is sent to me via SMS and Google's two-step verification is not approved either. Please help. None of the options are being rejected.

I attached some pictures.

See if you can post in help/support: Gmail won’t load - Gmail Help

glasskuter · Jun 27, 2025

If I was guessing, I would say that your gmail account has been hacked. Once a hacker gets into your account, he can change all the recovery methods you have set (phone #, another linked email, etc) and then change your password, thereby preventing you from recovering it normally. If my guess is right, contacting gmail support is your only option. You start by going here

Sign in - Google Accounts

Raeeka · Jun 27, 2025

Jacee said:
See if you can post in help/support: Gmail won’t load - Gmail Help

The browser, internet service, and device I use are all the same ones I used to create my Gmail account. I also sent a message to Google support, but they don't respond and don't do anything.

glasskuter said:
If I was guessing, I would say that your gmail account has been hacked. Once a hacker gets into your account, he can change all the recovery methods you have set (phone #, another linked email, etc) and then change your password, thereby preventing you from recovering it normally. If my guess is right, contacting gmail support is your only option. You start by going here

Sign in - Google Accounts

The email password has not changed, it just won't let me log in. I have a second email and a recovery email for this email, but I couldn't do anything even through that email. Can I do anything with that?

glasskuter · Jun 27, 2025

Log into Google and attempt to change your password. If you can change it, you're golden. If you can't, only Google can get you back into the account. That's it in a nutshell.

Spunk · Jun 27, 2025

Try logging in from a computer. Verify using your smart phone if the # ends in 11

Raeeka · Jun 27, 2025

glasskuter said:
Log into Google and attempt to change your password. If you can change it, you're golden. If you can't, only Google can get you back into the account. That's it in a nutshell.

The email won't sign in so I can change the password
Google support won't respond either
What's even weirder is that it won't even ask me a security question

Spunk said:
Try logging in from a computer. Verify using your smart phone the if # ends in 11

Can't log in with any of them
It seems like the email is locked

glasskuter · Jun 27, 2025

As I said earlier, it's a sure fire sign you have been hacked. If you can not get help from Google, I don't think there's anything you can do except create another email account with google or microsoft. (You probably already have one from Microsoft)Be sure and create a very difficult password this time; a mixture of upper and lower case letters as well as numbers and symbols. All of my email accounts' passwords use from 16-22 characters. That might be a little overkill but the key is to create a password that would take years for hacking software to crack. I know it's a pain to change your email address associated with every place you get mail from, but it is what it is.

TairikuOkami · Jun 28, 2025

Google support does not even respond to people, who are verified and have millions subscribers. It is all automatic.
Verify can be triggered by DNS, AV and a content filter blocking captcha, I get a message like this here and then.

I would try to change to Google DNS, use a portable browser like Chrome a disable AV temporarily.

For the future, include more verifications methods (email, authenticator), backup backup codes and DO NOT USE SMS for 2FA!

Problem with not logging into Gmail

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