Solved Programs suddenly missing their icons


biyakuga

Member
Member
Local time
9:34 AM
Posts
40
OS
Windows 11 Pro Version 23H2 (OS Build 22631. 3374)
Hey,

I currently freshly installed Windows 11 version23H2 on a new computer and for unknow reason some of the programs I installed 1 day ago are missing image icons.

1. How do I fix it?
2. Why this is happening?

Here in the image as you can see there is no image icon anymore for the CPUID HWMonitor and GameFirst VI both icon open and run those programs perfectly fine.

1699493437820.png
Thanks, in advance.
 
Windows Build/Version
Windows 11 version23H2

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2 (OS Build 22631. 3374)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custome Built
    CPU
    intel i7 13th 13700k
    Motherboard
    ROG STRIX Z790-F GAMING WIFI
    Memory
    VENGEANCE® 64GB (2x32GB) DDR5 DRAM 5600MT/s CL40 Memory Kit
    Graphics Card(s)
    NVidia founders edition 3080 ti
    Monitor(s) Displays
    27" Odyssey QHD 165Hz 1ms HDR10 Gaming Monitor
    Screen Resolution
    2k
    Keyboard
    Logitech G512
    Mouse
    Logitech G502 Hero
    Internet Speed
    1GB Fibers
    Browser
    Edge
    Antivirus
    ESET Samrt Security
Start with the basics - have you rebooted the machine since this occurred?
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    NZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
Clear icons cache with attached batch script to see problem resolves.
 

Attachments

  • Rebuild_Icon_Cache.bat
    1.1 KB · Views: 9

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2 (OS Build 22631. 3374)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custome Built
    CPU
    intel i7 13th 13700k
    Motherboard
    ROG STRIX Z790-F GAMING WIFI
    Memory
    VENGEANCE® 64GB (2x32GB) DDR5 DRAM 5600MT/s CL40 Memory Kit
    Graphics Card(s)
    NVidia founders edition 3080 ti
    Monitor(s) Displays
    27" Odyssey QHD 165Hz 1ms HDR10 Gaming Monitor
    Screen Resolution
    2k
    Keyboard
    Logitech G512
    Mouse
    Logitech G502 Hero
    Internet Speed
    1GB Fibers
    Browser
    Edge
    Antivirus
    ESET Samrt Security
Clear icons cache with attached batch script to see problem resolves.
Could you please explain why did it happen and there is a built-in windows 11 solution for this?
 

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2 (OS Build 22631. 3374)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custome Built
    CPU
    intel i7 13th 13700k
    Motherboard
    ROG STRIX Z790-F GAMING WIFI
    Memory
    VENGEANCE® 64GB (2x32GB) DDR5 DRAM 5600MT/s CL40 Memory Kit
    Graphics Card(s)
    NVidia founders edition 3080 ti
    Monitor(s) Displays
    27" Odyssey QHD 165Hz 1ms HDR10 Gaming Monitor
    Screen Resolution
    2k
    Keyboard
    Logitech G512
    Mouse
    Logitech G502 Hero
    Internet Speed
    1GB Fibers
    Browser
    Edge
    Antivirus
    ESET Samrt Security
If the icon cache got corrupted, there could be literally thousands of reasons - or, more succinctly, thousands of applications that run normally as a part of Windows OS, any one of which might have tried to access the icon cache while another one was also doing so, and poof! corruption.

It's not unheard of, but it is also something that should not ever happen with any regularity - kinda like seeing a shooting star, just one of those randomly occurring moments.

Other causes can include a (partially) failing hard drive / SSD, an improper shutdown (including things like a power outage), a forced reboot when updating, an application crash, Windows Explorer itself crashing, and so many, many more reasons.

If it continues to happen after you fix it, you'll need to start looking at the why - right now, treat it s a one-off occurrence of something breaking, and you now knowing how to fix it.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    NZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
If the icon cache got corrupted, there could be literally thousands of reasons - or, more succinctly, thousands of applications that run normally as a part of Windows OS, any one of which might have tried to access the icon cache while another one was also doing so, and poof! corruption.

It's not unheard of, but it is also something that should not ever happen with any regularity - kinda like seeing a shooting star, just one of those randomly occurring moments.

Other causes can include a (partially) failing hard drive / SSD, an improper shutdown (including things like a power outage), a forced reboot when updating, an application crash, Windows Explorer itself crashing, and so many, many more reasons.

If it continues to happen after you fix it, you'll need to start looking at the why - right now, treat it s a one-off occurrence of something breaking, and you now knowing how to fix it.

Ok thank you!
 

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2 (OS Build 22631. 3374)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custome Built
    CPU
    intel i7 13th 13700k
    Motherboard
    ROG STRIX Z790-F GAMING WIFI
    Memory
    VENGEANCE® 64GB (2x32GB) DDR5 DRAM 5600MT/s CL40 Memory Kit
    Graphics Card(s)
    NVidia founders edition 3080 ti
    Monitor(s) Displays
    27" Odyssey QHD 165Hz 1ms HDR10 Gaming Monitor
    Screen Resolution
    2k
    Keyboard
    Logitech G512
    Mouse
    Logitech G502 Hero
    Internet Speed
    1GB Fibers
    Browser
    Edge
    Antivirus
    ESET Samrt Security
I had the same thing happen to my taskbar. Some of the icons were invisible. There were spaces between the ones I could see and I could hover over them with the cusor and it would say what they were. I right clicked them and I was able to open them by there name. After that they was not invisible anymore. I just 3 days ago upgraded to windows 11 23H2 from windows 10 22H2. Another thing I noticed was when I tried to open a video I was asked what I wanted to use to open it. It always just opened before. Strange things happen after some of these updates.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 22631.2715
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell xps8910
    CPU
    Intel core I7 6700
    Motherboard
    OWPMFG Z170 Skylake
    Memory
    32gbytes DDR4 1066mhz dual
    Graphics Card(s)
    nvidia GT730
    Sound Card
    Nvidia GK 208
    Monitor(s) Displays
    Dell del40e8
    Screen Resolution
    1920X1080
    Hard Drives
    Intel M.2 512G NVME / Samsung SSD 850 250G / Toshiba 1TB / WD 1TB
    PSU
    450W
    Case
    Mid
    Cooling
    Standard
    Keyboard
    Wired Perixx
    Mouse
    Logitech wireless MX Master
    Internet Speed
    25 Mbits/s-Viasat
    Browser
    Firefox and Edge
    Antivirus
    Windows defender
  • Operating System
    Windows 11 Pro 22H2 22621.2428
    Computer type
    Laptop
    Manufacturer/Model
    Asus BR1100CKA
    CPU
    Intel Celeron N4500 @ 1.10 GHz
    Motherboard
    Asustek
    Memory
    4.00 GB
    Graphics card(s)
    On board
    Sound Card
    On board
    Monitor(s) Displays
    standard
    Screen Resolution
    1366x768
    Hard Drives
    Crucial 500Gb NVME M.2 SSD / 58GB Factory SSD
    Case
    Laptop
    Cooling
    Heatsink
    Mouse
    Touchpad
    Keyboard
    Builtin
    Internet Speed
    25mbs/Viasat
    Browser
    Edge/Firefox
    Antivirus
    Windows
Clear icons cache with attached batch script to see problem resolves.

If the icon cache got corrupted, there could be literally thousands of reasons - or, more succinctly, thousands of applications that run normally as a part of Windows OS, any one of which might have tried to access the icon cache while another one was also doing so, and poof! corruption.

It's not unheard of, but it is also something that should not ever happen with any regularity - kinda like seeing a shooting star, just one of those randomly occurring moments.

Other causes can include a (partially) failing hard drive / SSD, an improper shutdown (including things like a power outage), a forced reboot when updating, an application crash, Windows Explorer itself crashing, and so many, many more reasons.

If it continues to happen after you fix it, you'll need to start looking at the why - right now, treat it s a one-off occurrence of something breaking, and you now knowing how to fix it.
I run the cache rebuild script, but it did not change anything.
Is there anything else I can do?
 

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2 (OS Build 22631. 3374)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custome Built
    CPU
    intel i7 13th 13700k
    Motherboard
    ROG STRIX Z790-F GAMING WIFI
    Memory
    VENGEANCE® 64GB (2x32GB) DDR5 DRAM 5600MT/s CL40 Memory Kit
    Graphics Card(s)
    NVidia founders edition 3080 ti
    Monitor(s) Displays
    27" Odyssey QHD 165Hz 1ms HDR10 Gaming Monitor
    Screen Resolution
    2k
    Keyboard
    Logitech G512
    Mouse
    Logitech G502 Hero
    Internet Speed
    1GB Fibers
    Browser
    Edge
    Antivirus
    ESET Samrt Security
Try right clicking the icon -properties -change icon -select the icon (hopefully it will be showing) -ok and apply. You might have to refresh the desktop.

2023_11_12_1256_NVIDIA_Share.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung SSD 970 EVO Plus 2TB NVMe 1.3
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
And you could try uninstalling and then re-installing the programs not showing their icons correctly.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    NZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2 (OS Build 22631. 3374)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custome Built
    CPU
    intel i7 13th 13700k
    Motherboard
    ROG STRIX Z790-F GAMING WIFI
    Memory
    VENGEANCE® 64GB (2x32GB) DDR5 DRAM 5600MT/s CL40 Memory Kit
    Graphics Card(s)
    NVidia founders edition 3080 ti
    Monitor(s) Displays
    27" Odyssey QHD 165Hz 1ms HDR10 Gaming Monitor
    Screen Resolution
    2k
    Keyboard
    Logitech G512
    Mouse
    Logitech G502 Hero
    Internet Speed
    1GB Fibers
    Browser
    Edge
    Antivirus
    ESET Samrt Security

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung SSD 970 EVO Plus 2TB NVMe 1.3
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
Hey,

I currently freshly installed Windows 11 version23H2 on a new computer and for unknow reason some of the programs I installed 1 day ago are missing image icons.

1. How do I fix it?
2. Why this is happening?

Here in the image as you can see there is no image icon anymore for the CPUID HWMonitor and GameFirst VI both icon open and run those programs perfectly fine.

View attachment 77115
Thanks, in advance.
This has occurred with me intermittently for some time.

I use Firefox and have set it up that on exit bookmarks are converted to HTML file and it located in Firefox folder

C:\Users\xxxxx\AppData\Roaming\Mozilla\Firefox


This html file is my HOME page.

When the icons are corrupted I just drag the bookmark to the desktop. It work in correcting the icons most of the times.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    No Name - Assembled by a Compute shop in a Strip Mall.
    CPU
    Intel i511400
    Motherboard
    ASUS PRIME B560-PLUS motherboard
    Memory
    16 GB
    Graphics Card(s)
    0
    Sound Card
    0
    Monitor(s) Displays
    28 in Samsung
    Screen Resolution
    1920 x 1080
    Hard Drives
    6 SSDs a mixture of 3 Nvme and 3 Sata.
    PSU
    600w
    Case
    Antec- VSK4000E-U3 Mid Tower
    Internet Speed
    40 MPS download and 3.5 MPS upload. The condo building is nor wired with Fibe yet
    Browser
    Firefox, Microsoft Edge
    Antivirus
    Defender
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