I just want to know is this is only on my end,a simple yes on no is enough
1.When you start or close ms edge(all windows),does the light goes red for maybe a 10 seconds and then goes back to white
2.When the light is white and close ms edge does the mouse freeze for 1-2 seconds(the lights switches to red and then back to white)
3.When you try to lock the laptop(Windows key + L),is there is maybe 1-2 seconds delay before that actually happen(the lights switches from white to red and then back to white)
4.Does it switches to red when you try to run the calculator\notepad\clock(it feels like any ms app)
Switching to red indicates that windows is waking up the nvidia gpu and that cases those problems
I tried using different versions of the nvidia drivers and the latest intel gpu drivers and those provided in the support page here but there is no change
When trying to run games,there is a notable delay starting them if the light is white vs if it is already red
Sword 17 HX B14VGKG with the latest bios version
I remember having that problem when I was using my old laptop(MSI GE72VR 6RF)on win10 but that laptop is using now a very old intel drivers and not very old drivers for the nvidia gpu
On the old laptop the problem was cased by the intel drivers but they are really old(years old),I don't know if they are even compatible with the intel gpu or even the os on the new laptop
While searching google,I find some old posts about the same thing(mouse freezing when closing edge)but no answer
1.When you start or close ms edge(all windows),does the light goes red for maybe a 10 seconds and then goes back to white
2.When the light is white and close ms edge does the mouse freeze for 1-2 seconds(the lights switches to red and then back to white)
3.When you try to lock the laptop(Windows key + L),is there is maybe 1-2 seconds delay before that actually happen(the lights switches from white to red and then back to white)
4.Does it switches to red when you try to run the calculator\notepad\clock(it feels like any ms app)
Switching to red indicates that windows is waking up the nvidia gpu and that cases those problems
I tried using different versions of the nvidia drivers and the latest intel gpu drivers and those provided in the support page here but there is no change
When trying to run games,there is a notable delay starting them if the light is white vs if it is already red
Sword 17 HX B14VGKG with the latest bios version
I remember having that problem when I was using my old laptop(MSI GE72VR 6RF)on win10 but that laptop is using now a very old intel drivers and not very old drivers for the nvidia gpu
On the old laptop the problem was cased by the intel drivers but they are really old(years old),I don't know if they are even compatible with the intel gpu or even the os on the new laptop
While searching google,I find some old posts about the same thing(mouse freezing when closing edge)but no answer
My Computer
System One
-
- OS
- Windows 11
- Computer type
- Laptop
- Manufacturer/Model
- MSI Sword 17 HX
- CPU
- 14700HX
- Memory
- 16GB
- Graphics Card(s)
- RTX 4070