Quick questions about the white\red gpu indicator on msi laptop


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Local time
7:42 AM
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90
OS
Windows 11
I just want to know is this is only on my end,a simple yes on no is enough

1.When you start or close ms edge(all windows),does the light goes red for maybe a 10 seconds and then goes back to white
2.When the light is white and close ms edge does the mouse freeze for 1-2 seconds(the lights switches to red and then back to white)
3.When you try to lock the laptop(Windows key + L),is there is maybe 1-2 seconds delay before that actually happen(the lights switches from white to red and then back to white)
4.Does it switches to red when you try to run the calculator\notepad\clock(it feels like any ms app)

Switching to red indicates that windows is waking up the nvidia gpu and that cases those problems

I tried using different versions of the nvidia drivers and the latest intel gpu drivers and those provided in the support page here but there is no change
When trying to run games,there is a notable delay starting them if the light is white vs if it is already red

Sword 17 HX B14VGKG with the latest bios version

I remember having that problem when I was using my old laptop(MSI GE72VR 6RF)on win10 but that laptop is using now a very old intel drivers and not very old drivers for the nvidia gpu
On the old laptop the problem was cased by the intel drivers but they are really old(years old),I don't know if they are even compatible with the intel gpu or even the os on the new laptop

While searching google,I find some old posts about the same thing(mouse freezing when closing edge)but no answer
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Sword 17 HX
    CPU
    14700HX
    Memory
    16GB
    Graphics Card(s)
    RTX 4070
If it is related to power, you could configure both Intel and nVidia to always work at maximum performance (never sleep). However this will affect the battery duration.

A thought just cross my mind. What if it is due to overheating? Use a compressed air spray or air blower and remove as much dust as possible from the case slits. The next step is to remove the cover and clean dust inside and even replace the thermal paste between the CPU/GPU and the heatsink. Or ask a professional to do it for you.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3915)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
I know I can keep the nvidia gpu always on but that consumes power and increase the temp by a little which also in some cases speeds up the fans
When the nvidia gpu is off,on idle the temp can drop even bellow 40
The temp rarely goes above 65 on the cpu while gaming and the gpu is chilling at bellow 50(rarely even reaches 55)

I just want to know if someone else have the same behavior when trying what I mentioned above
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Sword 17 HX
    CPU
    14700HX
    Memory
    16GB
    Graphics Card(s)
    RTX 4070
You can download the latest drivers for both Intel and nVidia graphics. Then use DDU (display driver uninstaller) utility to remove any trace of the old drivers. Then restart and install the Intel driver first and then the nVidia driver. See if that fixes your issue.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3915)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
I already tried that and with older drivers too,no change

If the intel drivers are not installed - constant red light
If the intel drivers are installed but not the nvidia drivers - constant red light
If both drivers are not installed - constant red light
If both drivers are installed, the light switches to white after certain time
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    MSI Sword 17 HX
    CPU
    14700HX
    Memory
    16GB
    Graphics Card(s)
    RTX 4070
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