Random Blue screening

DreamyDre · 2025-06-17T15:24:11-0400

It happens randomly always being less than an hour, half an hour, or even 10 mins. I live with a toddler and I am prone to leaving my laptop unattended and I had caught her slamming on the keyboard. I'm a tech noobie so please help. I did the log collector thing if this helps. Dropbox

zbook · 2025-06-17T17:03:21-0400

1) Please open administrative command prompt and copy and paste:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~

2) Run Tuneup plus > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

3) Create a new restore point:

Create System Restore Point in Windows 11

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

4) The BIOS Version/Date AMI F.11, 6/3/2024

Upgrade the BIOS: F.11 > F.18

https://support.hp.com/us-en/drivers/swdetails/hp-15.6-inch-laptop-pc-15-fd0000/model/2101549744/swItemId/ob-349100-1?sku=7L2C7UA

5) Reinstall these drivers from the HP website:

a) rtwlane613.sys

b) igdkmdn64.sys

rtwlane613 Realtek Wireless LAN 802.11ax PCI-E Network Adapter c:\windows\system32\drivers\rtwlane613.sys

igfxn igfxn c:\windows\system32\driverstore\filerepository\iigd_dch.inf_amd64_64dc54263337697d\igdkmdn64.sys

Code:

Name    [00000000] Realtek RTL8851BE WiFi 6 802.11ax PCIe Adapter
Adapter Type    Ethernet 802.3
Product Type    Realtek RTL8851BE WiFi 6 802.11ax PCIe Adapter
Installed    Yes
PNP Device ID    PCI\VEN_10EC&DEV_B851&SUBSYS_88E7103C&REV_00\00E04CFFFE88510100
Last Reset    6/17/2025 2:47 PM
Index    0
Service Name    rtwlane613
Driver    C:\WINDOWS\SYSTEM32\DRIVERS\RTWLANE613.SYS (6001.19.127.1, 14.68 MB (15,394,240 bytes), 2/13/2025 1:49 AM)

Code:

Name    Intel(R) UHD Graphics
PNP Device ID    PCI\VEN_8086&DEV_46D0&SUBSYS_8B36103C&REV_00\3&11583659&2&10
Adapter Type    Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description    Intel(R) UHD Graphics
Adapter RAM    1.83 GB (1,967,091,712 bytes)
Installed Drivers    <>,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_64dc54263337697d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_64dc54263337697d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_64dc54263337697d\igd12umd64.dll
Driver Version    32.0.101.5542
INF File    oem59.inf (iADLND_w10_DS section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_64DC54263337697D\IGDKMDN64.SYS (32.0.101.5542, 50.44 MB (52,889,680 bytes), 4/11/2025 2:56 AM)

Code:

rtwlane613.sys Tue Feb 11 21:21:28 2025 (67AC13B8)

Code:

igdkmdn64.sys Fri Jun  7 23:16:00 2024 (6663DB00)

Random Blue screening

DreamyDre

New member

My Computer

System One

zbook

Well-known member

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums

Create System Restore Point in Windows 11

My Computer

System One

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