Random crashes and do not know why.


1) Please open administrative command prompt and copy and paste:

DISM /Online /Add-Capability /CapabilityName:WMIC~~~~



2) Run Tuneup plus > post a share link






3) Open msinfo32 > save as NFO > post a share link
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
When available post a link with Tuneup plus results.


There is a problem with AMD Radeon(TM) Graphics device. For more information, search for 'graphics device driver error code 22'

AMD Radeon(TM) Graphics PCI\VEN_1002&DEV_164E&SUBSYS_364E1849&REV_C2\4&16012499&0&0041 This device is disabled.


Was the "fresh install" an in place upgrade repair, reset save files, or a clean install?




Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM





Code:
Name    AMD Radeon(TM) Graphics
PNP Device ID    PCI\VEN_1002&DEV_164E&SUBSYS_364E1849&REV_C2\4&16012499&0&0041
Adapter Type    AMD Radeon Graphics Processor (0x164E), Advanced Micro Devices, Inc. compatible
Adapter Description    AMD Radeon(TM) Graphics
Adapter RAM    512.00 MB (536,870,912 bytes)
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0416003.inf_amd64_706cc64a85ddf686\B415817\amdxc64.dll
Driver Version    32.0.21013.1000
INF File    oem18.inf (ati2mtag_Raphael section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0416003.INF_AMD64_706CC64A85DDF686\B415817\AMDKMDAG.SYS (32.0.21013.1000, 95.88 MB (100,540,816 bytes), 6/5/2025 9:20 AM)
   
Name    NVIDIA GeForce RTX 4070 Ti
PNP Device ID    PCI\VEN_10DE&DEV_2782&SUBSYS_40C61458&REV_A1\4&D0BDF66&0&0009
Adapter Type    NVIDIA GeForce RTX 4070 Ti, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4070 Ti
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll
Driver Version    32.0.15.7652
INF File    oem26.inf (Section079 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_2C61C4D89B199EA8\NVLDDMKM.SYS (32.0.15.7652, 106.47 MB (111,643,760 bytes), 6/2/2025 1:08 PM)
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
  • Like
Reactions: OAT
Hey man, I will try to help you. I recently experienced the somewhat the same thing as you, and I managed to get it fixed.
And it seems like our specs are really similar. I also have the Ryzen 9 7900x CPU and I have a Asus TUF 4080 OC GPU.

What PSU do you have?

Have you disabled AMD Integrated GPU in Windows or in BIOS? If this is a clean install of Windows I suspect it is disabled in BIOS.
And have you tried enabling it? Your system could freak out if it is disabled but wants to install drivers for it.

I see that you have the newest NVIDIA driver installed: 576.52. And this driver made my system freeze and crash. After a lot of research I found out that a lot of the newest NVIDIA drivers are poorly written and could cause crashes. I would recommend that you go to the manufacturer website for your GPU and find the exact GPU you have and download the newest listed driver from there.

Try downloading the driver and let me know how that went.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
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