Random PC freezes and lights/leds inside case flash when it happens.

Bunna B. Jones · Mar 22, 2023

I've been noticing an issue with my PC. I first started noticing this when I downloaded Battlefield 2042. The game would hitch every-so-often, but when that happened all the RGB in my case would flash for a quick second as if it was resetting itself along with my mouse freezing. Of course I only ever see this out of the corner of my eye, so I can't be sure what explicitly is flashing.

This never happened in any other game except for that. But now once in a while if I am doing something intensive/semi-intensive. IE Sony Vegas, or Photoshop with other windows open, the same thing happens. My mouse stops working for a quick second and the lights inside my case flash and turn back in in half a second or so.

I ran MemTest on my RAM overnight and it passed 100%. What else should I be looking for? In the last month or so I had some BSOD's for the first time in a long LONG time. I think one had to do with Memory or something, that's when I did MemTest.

I have an AORUS RTX 3070, i7 10700K which is not OC'd, 32GB of RAM, EVGA 850W PSU , Strix Z490-E MOBO, Windows 11 22H2 (22621.1413), and dual 1080P monitors. All my drives are SSD Except for some internal storage HDD drives.

All software/games run off SSD.

Ghot · Mar 22, 2023

Bunna B. Jones said:
I've been noticing an issue with my PC. I first started noticing this when I downloaded Battlefield 2042. The game would hitch every-so-often, but when that happened all the RGB in my case would flash for a quick second as if it was resetting itself along with my mouse freezing. Of course I only ever see this out of the corner of my eye, so I can't be sure what explicitly is flashing.

This never happened in any other game except for that. But now once in a while if I am doing something intensive/semi-intensive. IE Sony Vegas, or Photoshop with other windows open, the same thing happens. My mouse stops working for a quick second and the lights inside my case flash and turn back in in half a second or so.

I ran MemTest on my RAM overnight and it passed 100%. What else should I be looking for? In the last month or so I had some BSOD's for the first time in a long LONG time. I think one had to do with Memory or something, that's when I did MemTest.

I have an AORUS RTX 3070, i7 10700K which is not OC'd, 32GB of RAM, EVGA 850W PSU , Strix Z490-E MOBO, Windows 11 22H2 (22621.1413), and dual 1080P monitors. All my drives are SSD Except for some internal storage HDD drives.

All software/games run off SSD.

First thing I would do is check your temps.
Anytime you put a load on the computer, the temps will rise.
A free program like Speccy is a quick way to check your temps.

Post a screen shot of the main page, like this...

Download Speccy | Find your computer specs, free!

Speccy - find the details of your computer's specs. Great for spotting issues or finding compatible upgrades. Download the latest version free.

www.ccleaner.com

To post a screenshot on this forum...

1. Take the screenshot, edit it as desired, save to your desktop as .png or .jpg (max. size = 2MB)
2. Left click in your post, where you want to place the screenshot.
3. Click the Attach Files button at lower left, browse to your pic and click Insert.
4. After clicking Insert, I usually choose the Thumbnail option.

Bunna B. Jones · Mar 22, 2023

Ghot said:
First thing I would do is check your temps.
Anytime you put a load on the computer, the temps will rise.
A free program like Speccy is a quick way to check your temps.

Post a screen shot of the main page, like this...

View attachment 55976

Download Speccy | Find your computer specs, free!

Speccy - find the details of your computer's specs. Great for spotting issues or finding compatible upgrades. Download the latest version free.

www.ccleaner.com

To post a screenshot on this forum...

1. Take the screenshot, edit it as desired, save to your desktop as .png or .jpg (max. size = 2MB)
2. Left click in your post, where you want to place the screenshot.
3. Click the Attach Files button at lower left, browse to your pic and click Insert.
4. After clicking Insert, I usually choose the Thumbnail option.

Ghot · Mar 22, 2023

Do something to get your load temps up. Play Battlefield, or run your editing software... etc.
There's also a free benchmark called Unigine Heaven that you can run instead...

We need to see if the temps are getting too high. I don't think they are, but ya never know.

UNIGINE Benchmarks

Performance benchmarks by Unigine

benchmark.unigine.com

Whatever you use to stress the PC... give it some time to heat up then Alt + Tab to your desktop and see what Speccy says.
Leave Speccy running in the background, so you can quickly grab a screen shot.

zbook · Mar 22, 2023

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

Bunna B. Jones · Mar 22, 2023

zbook said:
Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

Here you go, thanks for the help. Here's hoping this can help.

zbook · Mar 23, 2023

The last BSOD seen in the log files was 02/23/2023.

Please perform the following steps in sequence:

1) Move the page file to the Windows drive > reboot the computer

2) Run tune up plus > post a share link into this thread using one drive, drop box, or google drive

https://www.elevenforum.com/attachments/tuneup_plus_log-bat.36285/

3) Post images of:

a) startup and recovery system failure settings
b) virtual memory / page file settings

4) The ASUS website was down yesterday and today.
Once it is able to be used for drivers then Windows Driver Verifier (WDV) testing can be performed.

5) Read this link on WDV:

Enable and Disable Driver Verifier in Windows 10

How to Enable and Disable Driver Verifier in Windows 10

www.tenforums.com

Learn the methods to recover from using the tool by booting into safe mode and running one or more of these commands:

verifier /reset

verifier /bootmode resetonbootfail

Please do not use WDV until it is communicated in this thread.

zbook · Mar 23, 2023

1) The BIOS: Version/Date American Megatrends Inc. 0607, 5/29/2020

Upgrade the BIOS: 0607 > 2701

ROG STRIX Z490-E GAMING - Support

www.asus.com

2) Make a new restore point:

Create System Restore Point in Windows 11 Tutorial

Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System Restore monitors system changes and saves the system state as a restore point. If a...

www.elevenforum.com

3) Start WDV with the 3 customized test settings in the TF link.
Plan to run WDV for 48 hours.

Test all non-Microsoft drivers.
Test no Microsoft drivers.

If there is no immediate BSOD open administrative command prompt and type or copy and paste:

verifier /querysettings

Post a share link into this thread using one drive, drop box, or google drive.

For any BSOD post a new V2 share link into the newest post.

BIOS upgrade improvements:

Code:

Improve system stability
Improve system performance
Improve DRAM compatibility
improve system performance and compatibility
improve system stability
improve DRAM compatibility
Support Windows 11 by default, no settings changes required in the UEFI BIOS
Improve device compatibility
The latest UEFI BIOS updates enable Intel ABT for 11th Gen Intel Core i9-11900K and i9-11900KF processors
Add a Re-Size BAR Support option to enhance GPU performance
Improve system performance
Update Intel Microcode
Improve system performance
Update AURA Firmware
Update ME firmware to 14.0.45
Improve system stability and performance
Improve DRAM compatibility
Improve Intel thunderbolt device compatibility
Improve system performance
Update Intel Microcode
Improve AI Overclocking function for new CPU

Bunna B. Jones · Mar 25, 2023

zbook said:
1) The BIOS: Version/Date American Megatrends Inc. 0607, 5/29/2020

Upgrade the BIOS: 0607 > 2701

ROG STRIX Z490-E GAMING - Support

www.asus.com

2) Make a new restore point:

Create System Restore Point in Windows 11 Tutorial

Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System Restore monitors system changes and saves the system state as a restore point. If a...

www.elevenforum.com

3) Start WDV with the 3 customized test settings in the TF link.
Plan to run WDV for 48 hours.

Test all non-Microsoft drivers.
Test no Microsoft drivers.

If there is no immediate BSOD open administrative command prompt and type or copy and paste:

verifier /querysettings

Post a share link into this thread using one drive, drop box, or google drive.

For any BSOD post a new V2 share link into the newest post.

BIOS upgrade improvements:

Code:

Improve system stability Improve system performance Improve DRAM compatibility improve system performance and compatibility improve system stability improve DRAM compatibility Support Windows 11 by default, no settings changes required in the UEFI BIOS Improve device compatibility The latest UEFI BIOS updates enable Intel ABT for 11th Gen Intel Core i9-11900K and i9-11900KF processors Add a Re-Size BAR Support option to enhance GPU performance Improve system performance Update Intel Microcode Improve system performance Update AURA Firmware Update ME firmware to 14.0.45 Improve system stability and performance Improve DRAM compatibility Improve Intel thunderbolt device compatibility Improve system performance Update Intel Microcode Improve AI Overclocking function for new CPU

I will try this soon, thank you. Will report back

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