Remote troubleshooting help: Visual guide to screens after automatic update


windowsmad

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Local time
4:18 PM
Posts
2
OS
11
My father has recently returned home to Asia. Earlier I've setup (2) PCs there for him to use. He has memory problems (prescription drugs in the past) so it's difficult to say the least to help him sometimes.

I think one of the PCs (Intel NUC) has reset and automatically applied an update. It's already WIndows 11 If I'm not mistaken.

There are a sequence of screens which needs to be navigated after an update. Can someone direct me to a website or video that might show all those screens?

Next time I go there in a couple months I plan to disable all windows updates.

Thanks in advance.
 
Windows Build/Version
11

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC
It most likely is the first screen from here, which they can click on remind me in 3 days.


Next time I go there in a couple months I plan to disable all windows updates.
I would not recommend that, what I would recommend instead is to turn off the windows welcome experience:


Or go even further:


I would also install and use chrome remote desktop or teamviewer so you can remote into their pc to help them out when "issues" occur.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc
Yes, I've used Teamviewer. But not yet at the desktop -- so that's not an option.

But this Windows welcome experience -- that could be what I'm looking to disable. With that said...trying to find some walkthrough of it now.

Thanks.
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel NUC
Yes, I've used Teamviewer. But not yet at the desktop -- so that's not an option.

But this Windows welcome experience -- that could be what I'm looking to disable. With that said...trying to find some walkthrough of it now.

Thanks.
Thats not true, with teamviewer or chrome remote desktop if you restart the machine you can be remoted in even at the logon screen as soon as windows boots up.

If you mean about this specific instance right now, then yeah I get what you mean and you will have to do a video call with google meet or facetime or something to help them navigate through it

But this Windows welcome experience -- that could be what I'm looking to disable. With that said...trying to find some walkthrough of it now.

Yes see my above edited post for the link to the tutorials
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Ryzen 7 5700 X3D
    Motherboard
    MSI MPG B550 GAMING PLUS
    Memory
    64 GB DDR4 3600mhz Gskill Ripjaws V
    Graphics Card(s)
    RTX 4070 Super , 12GB VRAM Asus EVO Overclock
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Hard Drives
    2TB Samsung nvme ssd
    2TB XPG nvme ssd
    PSU
    CORSAIR RMx SHIFT Series™ RM750x 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    CORSAIR 3500X ARGB Mid-Tower ATX PC Case – Black
    Cooling
    ID-COOLING FROSTFLOW X 240 CPU Water Cooler
    Internet Speed
    900mbps DOWN, 100mbps UP
  • Operating System
    Chrome OS
    Computer type
    Laptop
    Manufacturer/Model
    HP Chromebook
    CPU
    Intel Pentium Quad Core
    Memory
    4GB LPDDR4
    Monitor(s) Displays
    14 Inch HD SVA anti glare micro edge display
    Hard Drives
    64 GB emmc

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